Error Messages Via The Display - Tally Dascom 2810 User Manual

Troubleshooting

Error messages via the display

Troubleshooting
Error messages via the display
Troubleshooting
Message
Troubleshooting
Error messages via the display
Message
Error messages via the display
Error messages via the display
Eject Error
Message Eject Error
Message
Message
Eject Error
Eject Error
Load Error
Load Error
Load Error
Load Error
Load paper from
Load paper from
...
...
alternating with
Load paper from
alternating with
alternating with
Load paper from
...
Printing
...
Printing
alternating with
alternating with
Printing
User guide
Printing
User guide
Message
Message
Paper Jam
Paper Jam
122
122
Cover open
Cover open
122
122
Hardware Alarm
Hardware Alarm
96
Possible cause
Possible cause
The printer cannot eject the paper
or cannot place the paper in the
The printer cannot eject the paper
Possible cause
park position.
or cannot place the paper in the
Possible cause
Possible cause park position.
The printer cannot eject the paper
The printer cannot eject the paper
or cannot place the paper in the
The printer cannot eject the
or cannot place the paper in the
park position.
paper or cannot place the
park position.
paper in the park position.
The printer cannot feed in the
loaded paper.
The printer cannot feed in the
loaded paper.
The printer cannot feed in the
The printer cannot feed in
The printer cannot feed in the
loaded paper.
the loaded paper.
loaded paper.
The paper has run out during
operation.
The paper has run out during
The paper has run out
operation.
during operation.
1 Printer is switched on but no pa-
per is loaded in the displayed
The paper has run out during
1 Printer is switched on but no pa-
(active) paper compartment.
The paper has run out during
operation.
per is loaded in the displayed
operation.
(active) paper compartment.
2 The paper is not fed past the
1 Printer is switched on but no pa-
light barrier.
1 Printer is switched on but no pa-
2 The paper is not fed past the per is loaded in the displayed
per is loaded in the displayed
(active) paper compartment.
light barrier.
(active) paper compartment.
2 The paper is not fed past the
2 The paper is not fed past the
light barrier.
light barrier.
Possible cause
Possible cause
Paper jam.
Paper jam.
Paper jam.
Top cover is open.
Top cover is open.
Top cover is open.
Internal hardware error.
Internal hardware error.
Corrective action
Corrective action
Check the following:
Check the following:
` Whether the paper path is
Corrective action
blocked by a foreign object.
` Whether the paper path is Corrective action
Corrective action
Check the following:
blocked by a foreign object.
` Whether the paper is damaged.
Check the following:
Check the following:
` Whether the paper path is ` Whether the paper is damaged.
` Whether the upper friction is
` Whether the paper path is
▸ Whether the paper path is blocked
blocked by a foreign object.
down and clicked into place.
` Whether the upper friction is
by a foreign object. blocked by a foreign object.
` Whether the paper is damaged.
down and clicked into place.
` Whether the printhead gap is
▸ Whether the paper is damaged.
` Whether the paper is damaged.
too small; see section
` Whether the upper friction is ` Whether the printhead gap is
▸ Whether the upper friction is down
` Whether the upper friction is the print head
down and clicked into place. too small; see section
and clicked into place.
down and clicked into place.
the print head
` Whether the printhead gap is
Check the following:
▸ Whether the printhead gap is too
` Whether the printhead gap is
too small; see section
small; see section Check the following:
` Whether the paper path is
too small; see section
the print head
head gap.
blocked by a foreign object.
` Whether the paper path is
the print head
Check the following: blocked by a foreign object.
Check the following:
` Whether the paper is damaged.
Check the following:
▸ Whether the paper path is blocked ` Whether the paper is damaged. ` Whether the paper path is
` Whether the tractors are closed
` Whether the paper path is
by a foreign object. blocked by a foreign object.
and locked.
` Whether the tractors are closed
blocked by a foreign object.
▸ Whether the paper is damaged.
` Whether the paper is damaged.
and locked.
` Whether the paper is too tight or
` Whether the paper is damaged.
▸ Whether the tractors are closed and
loose.
` Whether the tractors are closed
` Whether the paper is too tight or
locked.
` Whether the tractors are closed
and locked.
loose.
` Whether the paper is within the
▸ Whether the paper is too tight or
and locked.
specified range.
` Whether the paper is too tight or ` Whether the paper is within the
loose.
` Whether the paper is too tight or
loose.
specified range.
Details see section
▸ Whether the paper is within the
loose.
` Whether the paper is within the (page 39)
Details see section
specified range.
` Whether the paper is within the
specified range.
(page 39)
Details see section
specified range.
Details see section
1 Printer is switched on but no paper
Details see section
(page 39)
is loaded in the displayed (active)
` Insert paper in the active sheet
(page 39)
paper compartment.
feeder.
` Insert paper in the active sheet
feeder.
2 The paper is not fed past the light
barrier.
` Place the paper more to the left.
` Insert paper in the active sheet
▸ Insert paper in the active sheet
` Insert paper in the active sheet
` Place the paper more to the left. feeder.
If the display shows Online or
feeder.
feeder.
Offline instead of Print, the
If the display shows Online or
▸ Place the paper more to the left.
printer has loaded no paper and
` Place the paper more to the left.
Offline instead of Print, the
If the display shows Online or Offline there is no print job. It is no error ` Place the paper more to the left.
printer has loaded no paper and
If the display shows Online or
instead of Print, the printer has message in this case, actions are
there is no print job. It is no error
If the display shows Online or
Offline instead of Print, the
loaded no paper and there is no print not required.
message in this case, actions are
Offline instead of Print, the
printer has loaded no paper and
job. It is no error message in this
not required.
Corrective action
printer has loaded no paper and
there is no print job. It is no error Corrective action
case, actions are not required.
there is no print job. It is no error
message in this case, actions are
` Eliminate the paper jam detect-
` Eliminate the paper jam detect-
message in this case, actions are
not required.
▸ Eliminate the paper jam detected by
ed by the paper motion sensor.
not required. ed by the paper motion sensor.
the paper motion sensor. For the
For the procedure, see
For the procedure, see
procedure, see Paper
jam, (page 119).
jam, (page 119).
` Close the top cover.
` Close the top cover.
▸ Close the top cover.
` Try switching off and on.
` Try switching off and on.
` Check if changes to options
` Check if changes to options
have been previously carried
have been previously carried
out.
out.
` Note down the display mes-
` Note down the display mes-
sage. Contact your dealer.
sage. Contact your dealer.
User guide
User guide
User guide
User Guide
Setting
gap, (page 45).
Setting
gap, (page 45).
Setting
Setting the print
Setting
gap, (page 45).
gap, (page 45).
Loading paper,
Loading paper,
Loading paper.
Loading paper,
Loading paper,
Troubleshooting
Troubleshooting
Paper
Paper
jam.