Troubleshooting The Software Upgrade - H3C SecPath V1000-A Installation Manual

Installation Manual
H3C SecPath V1000-A Security Gateway
II. Illegible characters on the terminal
1) Symptom:
The powered-up security gateway displays illegible characters on the console terminal.
2) Troubleshooting:
Make sure you have set on your terminal (HyperTerminal):
Baud rate = 9600
Databit = 8
Parity check = none
Stopbit = 1
Flow control = none
Terminal emulation = VT100
Reconfigure the parameters if their values are different.

7.3 Troubleshooting the Software Upgrade

I. Fault 1
1) Symptom:
Start the security gateway and upgrade the Comware using TFTP. The system
displays:
Net Port Download Menu:
1:
2:
3:
Enter your choice(1-3): 2
Starting the TFTP download...
Failed to connect the tftp server!!
Please check the
2) Troubleshooting:
Check that:
The TFTP server program is started.
An Ethernet connection to the TFTP server is present (the IP address is correct
and the network cable is securely connected).
II. Fault 2
1) Symptom:
Start the security gateway and upgrade the Comware using TFTP. The system
displays:
Change Net Parameter
Download From Net
Exit to Main Menu
network setting!!
7-2
Chapter 7 Troubleshooting