H3C VG 21-08 Installation Manual
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H3C VG 21-08 Installation Manual

H3C VG 21-08 Installation Manual

Voice gateway
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H3C VG 21-08 Voice Gateway
Installation Manual
Hangzhou Huawei-3Com Technology Co., Ltd
http://www.huawei-3com.com
Manual Version: T2-08043T-20060720-C-1.00

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Summary of Contents for H3C H3C VG 21-08

  • Page 1 H3C VG 21-08 Voice Gateway Installation Manual Hangzhou Huawei-3Com Technology Co., Ltd http://www.huawei-3com.com Manual Version: T2-08043T-20060720-C-1.00...
  • Page 2 All Rights Reserved No part of this manual may be reproduced or transmitted in any form or by any means without prior written consent of Hangzhou Huawei-3Com Technology Co., Ltd. Trademarks H3C, Aolynk, , IRF, H Care, , Neocean, , TOP...

  • Page 3: About This Manual

    About This Manual Related Documentation In addition to this manual, each H3C VG Series Voice Gateways documentation set includes the following: Manual Content It provides guidelines to user H3C VG Series Voice Gateways operations on the H3C VG Operation Manual Series Voice Gateways.
  • Page 4 2 Installation Preparations tools for installation. Installing the VG 21-08 elaborates the installation 3 Installing the VG 21-08 flowchart and how to install H3C VG 21-08 Voice Gateway. Presents booting and configuration fundamentals of 4 Booting and Configuring the H3C VG 21-08 Voice Gateway...
  • Page 5 Convention Description Alternative items are grouped in braces and separated by vertical bars. One is { x | y | ... } selected. Optional alternative items are grouped in [ x | y | ... ] square brackets and separated by vertical bars.
  • Page 6 Symbols III. Convention Description Means reader be extremely careful. Improper operation may cause bodily Warning injury. Means reader be careful. Improper operation may cause data loss or damage Caution to equipment. Note Means a complementary description. Environmental Protection This product has been designed to comply with the requirements on environmental protection.

  • Page 7: Table Of Contents

    Installation Manual H3C VG 21-08 Voice Gateway Table of Contents Table of Contents Chapter 1 Product Overview ............1-1 1.1 Introduction ................1-1 1.2 Hardware Features ............1-1 1.2.1 Appearance .............1-1 1.2.2 System Specifications ..........1-2 1.2.3 LEDs................1-3 1.2.4 Interface Attributes ..........1-5 Chapter 2 Installation Preparations ..........2-1 2.1 Site Requirements..............2-1...
  • Page 8 Installation Manual H3C VG 21-08 Voice Gateway Table of Contents 3.6 Connecting the Telephone Cable ........3-5 3.7 Connecting the PSU ............3-6 3.8 Verifying Installation ............3-7 Chapter 4 Booting and Configuring the VG 21-08......4-1 4.1 Booting ................4-1 4.1.1 Setting up a Configuration Environment ....4-1 4.1.2 Powering up the VG 21-08 ........4-5...
  • Page 9 Installation Manual H3C VG 21-08 Voice Gateway List of Figures List of Figures Figure 1-1 Appearance of the VG 21-08 .........1-1 Figure 1-2 VG 21-08 front panel ..........1-2 Figure 1-3 VG 21-08 rear panel ..........1-2 Figure 1-4 VG 21-08 front panel ..........1-4 Figure 3-1 Installation flowchart ..........3-1...
  • Page 10 Installation Manual H3C VG 21-08 Voice Gateway List of Tables List of Tables Table 1-1 System Specifications..........1-2 Table 1-2 LEDs ................1-4 Table 1-3 Attributes of the console port ........1-5 Table 1-4 Attributes of the FE interface ........1-5 Table 1-5 Attributes of the FXO port ........1-6 Table 2-1 Temperature/Humidity requirements in the equipment room .................2-1...

  • Page 11: Chapter 1 Product Overview

    Chapter 1 Product Overview Chapter 1 Product Overview 1.1 Introduction H3C VG 21-08 Voice Gateway (hereinafter referred to as VG 21-08) is a new-generation access device intended for enterprise and SOHO (Small Office, Home Office) users. It integrates the access of voice, fax, and data signals over IP networks, functioning to transform analog voice or fax signals to IP data and forward the data.

  • Page 12: Figure 1-2 Vg 21-08 Front Panel

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 1 Product Overview Figure 1-2 VG 21-08 front panel Figure 1-3 VG 21-08 rear panel 1.2.2 System Specifications Table 1-1 System Specifications Item Description One console port Fixed interface Eight FXO ports...
  • Page 13 Installation Manual H3C VG 21-08 Voice Gateway Chapter 1 Product Overview Item Description Weight 2 kg (4.4 lb) Rated voltage: 100 VAC to 240 VAC, 50/60 Hz Input voltage Max. voltage: 90 VAC to 264 VAC, 47/63 Hz Max. power consumption Operating temperature 0°C to 40°C (32°F to 104°F)

  • Page 14: Figure 1-4 Vg 21-08 Front Panel

    Installation Manual H3C VG 21-08 Voice Gateway Chapter Product Overview (1) Power LED (2) System LED (3) FXO LEDs 1 to 8 (4) ETH LED Figure 1-4 VG 21-08 front panel Table 1-2 LEDs Description OFF indicates the PSU is not supplying power POWER to the device.

  • Page 15: Table 1-3 Attributes Of The Console Port

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 1 Product Overview 1.2.4 Interface Attributes The VG 21-08 provides one console port, two 10/100 Mbps Ethernet interfaces, and eight FXO ports. The following subsections describe the attributes of these ports. I. Console port (CON)

  • Page 16: Table 1-5 Attributes Of The Fxo Port

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 1 Product Overview Attribute Description Cable Straight-through cable, crossover cable Ethernet_II Frame format Ethernet_SNAP 10/100 Mbps auto-sensing Operating mode Full duplex/Half duplex auto-sensing Network protocol Internet Protocol (IP) III. FXO port Table 1-5 Attributes of the FXO port...

  • Page 17: Table 2-1 Temperature/Humidity Requirements In The Equipment Room

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 2 Installation Preparations Chapter 2 Installation Preparations 2.1 Site Requirements The VG 21-08 is intended for indoor use. To ensure normal operation and long service life for your device, install it in an environment that meets the requirements described in the following subsections.

  • Page 18: Table 2-2 Requirement On Dust Content In The Equipment Room

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 2 Installation Preparations 2.1.2 Cleanliness The equipment room must be free of explosive, electric, magnetic, and corrosive dust. The contents of dust must be limited as shown in the following table: Table 2-2 Requirement on dust content in the equipment room Max.

  • Page 19: Esd Prevention

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 2 Installation Preparations 2.1.3 ESD Prevention Although VG 21-08 is designed to be Electrostatic Discharge (ESD) preventive, excessive static electricity may enormously damage the card circuits or even the whole device. Static electricity affecting the VG 21-08 and the related network...

  • Page 20: Electromagnetic Environment

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 2 Installation Preparations 2.1.4 Electromagnetic Environment Any possible interference source, wherever it is from, impacts the VG 21-08 negatively in the form of capacitive coupling, inductive coupling, electromagnetic radiation, or common-impedance (including the grounding system) coupling.

  • Page 21: Safety Precautions

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 2 Installation Preparations There is adequate clearance between the air exhaust vents and the rack for ventilation. The rack has a good ventilation system. The rack is firm enough to support the device and its accessories.

  • Page 22: Tools, Meters, And Devices

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 2 Installation Preparations You are recommended to use Uninterrupted Power Supply (UPS) for your device. 2.3 Tools, Meters, and Devices I. Tools ESD-preventive wrist strap II. Cables Grounding cable and power cord...

  • Page 23: Figure 3-1 Installation Flowchart

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 3 Installing the VG 21-08 Chapter 3 Installing the VG 21-08 3.1 Installation flowchart Start Install the VG 20-08L at a specified location Connect the PGND Connect the console terminal Connect to the Ethernet...

  • Page 24: Installing The Vg

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 3 Installing the VG 21-08 3.2 Installing the VG 21-08 You can install your device in a standard 19-inch rack or on a workbench/tabletop 3.2.1 Table Mounting Place the VG 21-08 on a clean and flat tabletop. To prevent any damage, observe the following: Ensure the tabletop is stable enough.

  • Page 25: Figure 3-2 Console Cable Assembly

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 3 Installing the VG 21-08 voltage introduced from the exterior network is also channeled to the ground through the grounding cable. The grounding screw of PGND is located on the rear panel.

  • Page 26: Figure 3-3 Ethernet Cable Assembly

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 3 Installing the VG 21-08 Step 1: Select a console terminal. The console terminal can be either a standard ASCII terminal with an RS232 serial port or more commonly, a PC. Step 2: Connect the cable.

  • Page 27: Connecting The Telephone Cable

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 3 Installing the VG 21-08 Note: When preparing network cables, use shielded cables preferentially for the sake of electromagnetic compatibility. II. Connecting the Ethernet cable Caution: Read the mark above the interface carefully to avoid misconnection.

  • Page 28: Connecting The Psu

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 3 Installing the VG 21-08 3.7 Connecting the PSU I. AC PSU The VG 21-08 uses a built-in PSU. Its specifications are as follows: Rated voltage: 100 VAC to 240 VAC; 50/60 Hz Max.

  • Page 29: Verifying Installation

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 3 Installing the VG 21-08 Caution: Normally, the startup information is displayed on the terminal screen after you power on the VG 21-08. For more information, see section4.1.3 Startup Process”. 3.8 Verifying Installation...

  • Page 30: Chapter 4 Booting And Configuring The Vg 21-08

    Installation Manual Chapter 4 Booting and Configuring H3C VG 21-08 Voice Gateway the VG 21-08 Chapter 4 Booting and Configuring the VG 21-08 4.1 Booting 4.1.1 Setting up a Configuration Environment I. Connecting the VG 21-08 to a console terminal...

  • Page 31: Figure 4-2 Set Up A New Connection

    Installation Manual Chapter 4 Booting and Configuring H3C VG 21-08 Voice Gateway the VG 21-08 Figure 4-2 Set up a new connection Step 3: Enter the name of the new connection in the Name field and click <OK>. The dialog box, as shown in Figure 4-3, displays.

  • Page 32: Figure 4-3 Set The Connection Port

    Installation Manual Chapter 4 Booting and Configuring H3C VG 21-08 Voice Gateway the VG 21-08 Figure 4-3 Set the connection port Step 5: Click <OK>. The Port Settings tab shown in Figure 4-4 appears and you can set the serial port parameters. Set the following...

  • Page 33: Figure 4-4 Set Communication Parameters

    Installation Manual Chapter 4 Booting and Configuring H3C VG 21-08 Voice Gateway the VG 21-08 Figure 4-4 Set communication parameters Step 6: Click <OK>. The HyperTerminal dialog box appears. Step 7: Select Properties. Step 8: In the Properties dialog box, select the Settings tab, as...

  • Page 34: Powering Up The Vg 21-08

    Installation Manual Chapter 4 Booting and Configuring H3C VG 21-08 Voice Gateway the VG 21-08 Figure 4-5 Set the terminal type Step 9: Select VT100 or Auto detect in the Emulation dropdown menu. Step 10: Click <OK>. 4.1.2 Powering up the VG 21-08 I.
  • Page 35 Installation Manual Chapter 4 Booting and Configuring H3C VG 21-08 Voice Gateway the VG 21-08 The console cable is correctly connected. The console terminal (or PC) has been started and the related parameters have been set on it. Warning: Locate the emergency power switch in the room before powering up the VG 21-08.

  • Page 36: Startup Process

    The terminal screen displays the following system information. Note: The contents displayed on the terminal could vary with different Boot ROM versions. *********************************************** * H3C Voice Gateway Bootrom, Version 1.04 * *********************************************** Copyright(c) 2004-2006 Hangzhou Huawei-3Com Tech. Co., Ltd. Creation date : Jan 7 2006, 11:59:55.
  • Page 37 Press <Ctrl+B> right away to enter the Boot Menu. Otherwise, the system starts decompressing the program. Note: After “H3C Voice Gateway Boot ROM, V1.03” appears, “Voice Gateway starts booting ... ” disappears immediately. To enter the Boot Menu, you must press <Ctrl+B> within eight seconds after the prompt “Press Ctrl-B to Enter Boot Menu…”...

  • Page 38: Configuration Fundamentals

    Step 4: Configure routes and other features. For more information on the configuration of protocols and functions for the VG 21-08, see H3C VG Series Voice Gateways Operation Manual. 4.2.2 Features of the Command Line Interface The VG Series Voice Gateways provide the command line interface (CLI), which allows you to leave hierarchical protections against unauthorized users.
  • Page 39 Installation Manual Chapter 4 Booting and Configuring H3C VG 21-08 Voice Gateway the VG 21-08 Telnet to configure the voice gateway locally or remotely, and then telnet to access and manage other devices. Assign different users different levels (guest, operator, and...

  • Page 40: Chapter 5 Software Maintenance

    VG 21-08. Set up a configuration environment (see Figure 4-1) and then boot the VG 21-08. The console terminal displays: *********************************************** * H3C Voice Gateway Bootrom, Version 1.04 * *********************************************** Copyright(c) 2004-2006 Hangzhou Huawei-3Com Tech. Co., Ltd.
  • Page 41 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance bytes SDRAM 8192k bytes Flash Memory Hardware Version is MTR 2.0 CPLD Version is CPLD 1.0 Bootrom Version is 1.04 Press Ctrl-B to enter Boot Menu Press <Ctrl+B>, and the system prompts:...
  • Page 42 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Start up and ignore configuration Bootrom Operation Menu Do not check the version of the software Exit and reboot Enter your choice(1-7): All options in the above Boot Menu are described as follows: 1: Download the application program using XModem.

  • Page 43: Upgrading Application And Boot Rom Programs Using Xmodem

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Caution: You are recommended to upgrade the software under the guidance of technical support engineers. In addition, when upgrading the VG 21-08, make sure the version of the Boot ROM software is consistent with that of the application program.
  • Page 44 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Download speed is 115200 bps. Change the termin,and select XMODEM protocol. Press <Enter> key when ready. Step 3: Change your terminal’s baud rate (see Figure 4-4) to the same baud rate for software download (115200 bps in this example).

  • Page 45: Figure 5-1 The Send File Dialog Box

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Figure 5-1 The Send File dialog box Step 5: Click <Browse>, select the application file to be downloaded, set protocol to XModem, and click <Send>. The following interface pops up:...
  • Page 46 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Step 6: After completing the download, the system begins writing data to the Flash (Flash memory) and then displays the following information in the terminal interface, indicating the completion of the download: Download completed.
  • Page 47 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Step 1: Enter the Boot Menu (see section5.1 Boot Menu”), and select <5> to enter the Boot ROM operation menu. Bootrom Download Menu: Download Bootrom with XModem 2: Download Extended Segment of Bootrom with XModem...

  • Page 48: Backing Up And Restoring The Extended Segment Of The Boot Rom Program

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance III. Upgrading the extended segment of the Boot ROM program Step 1: Enter the Boot Menu (see section5.1 Boot Menu”), and select <5> to enter the Boot ROM operation menu, as shown above.

  • Page 49: Repairing Errors In The Extended Segment Of Boot Rom

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance If the backup attempt is successful, the following message appears: Please wait, it may take a long time#### Backuping Bootrom program to FLASH successed! Step 3: When the Boot ROM operation menu appears again, select <5>...
  • Page 50 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance <Ctrl+D> to enter the Boot ROM menu and reload the Boot ROM extended segment program or restore the program previously backed Follow these steps: Step 1: Press < Ctrl+D> to enter the Boot ROM menu.

  • Page 51: Upgrading The Application Program Using Tftp

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance 4: Do not check the version of the extended segment of Boot ROM (this option is provided for backward compatibility in version upgrade); 5: Exit from the Boot menu and restart the VG.
  • Page 52 The VG 21-08 does not provide the TFTP Server program, and you should purchase and install it by yourself. Step 4: Copy the new application file to a directory, “C:\H3C” for example. Step 5: Configure the IP address for the FE interface on the PC, 10.110.10.10 for example.
  • Page 53 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance to select the value shown in braces, or you can Enter a new value. Step 2: Configure TFTP parameters. NETWORK INTERFACE PARAMETERS: Configure the network interface parameters for the VG 21-08, including the port to be used, its IP address and the subnet mask.
  • Page 54 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Caution: The IP address in “IP address of the TFTP server? [10.110.10.10]” must be the IP address of the PC connected to the Fast Ethernet port of the VG.
  • Page 55 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance After board is reset, start-up code will wait 5 seconds ------------------------------------------------------- (M)odify any of this or (C)ontinue? [M] Press <C> to confirm the configurations. IV. Downloading the application program Step 1: Boot the system and enter the Boot Menu.

  • Page 56: Uploading/Downloading Configuration File And Program Using Ftp

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance 5.6 Uploading/Downloading Configuration File and Program Using FTP The VG 21-08 can act as the FTP server, providing another way for users to update the configuration file and upgrade the application and Boot ROM program.

  • Page 57: Figure 5-4 Setting Up An Environment For Local Upload/Download

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance VG 21-08 (FTP client) Ethernet cable Ethernet port Ethernet port (FTP serv er) 10.110.10.13 10.110.10.10 Figure 5-4 Setting up an environment for local upload/downloa through FTP Step 1: Connect the VG 21-08 to a PC with an Ethernet cable.

  • Page 58: Figure 5-5 Setting Up An Environment For Remote Upload/Download Through Ftp

    Step 1: Set an authentication method. Note: You can configure AAA configuration as needed. For more information, refer to H3C VG Series Voice Gateways Operation Manual. Step 2: Add the username and password. [VG] local-user h3c password simple 123 service-type ftp “h3c”...
  • Page 59 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance [VG] ftp-server enable After the FTP server is enabled and the user is added on the VG 21-08, any FTP client program can use the username and password to log onto the FTP server.
  • Page 60 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance When the “ftp>” prompt appears, you can proceed with upload/download. Step Upload/Download application/Boot program/configuration file. Note: On the VG 21-08, the default name of the application program is "system”, the configuration file is “config”, the extended segment of the Boot ROM program is “bootrom”, and the full Boot ROM program...

  • Page 61: Recovering/Replacing The Lost Password

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance remote file ←Type the name of the application/Boot ROM program/configuration file on the VG. local file ←Type name application program/Boot ROM program/configuration file to be saved. Step 4: Upon completion of the upload/download, quit the FTP client program.
  • Page 62 Step 3: Configure a new user password in system view after the VG reboots. [VG] local-user h3c password simple 123 service-type administrator “h3c” is the username, “123” is the new user password, and “administrator” means that it is an super user password. [VG] save Note: You must carry out the save command to save the new password.
  • Page 63 Step 3: Configure a new user password in system view after the VG 21-08 reboots. [VG] local-user h3c password simple 123 service-type administrator “h3c” is the username, “123” is the new user password, and “administrator” means that it is an administrator password. 5-24...
  • Page 64 Installation Manual H3C VG 21-08 Voice Gateway Chapter 5 Software Maintenance Note: After being rebooted, the system starts with the default configuration, but the last configuration files are still saved in the Flash. To restore the last configurations, you can use the display saved-configuration command to display the configurations, and copy and execute them.

  • Page 65: Chapter 6 Troubleshooting

    Installation Manual H3C VG 21-08 Voice Gateway Chapter 6 Troubleshooting Chapter 6 Troubleshooting 6.1 Troubleshooting the Power System Symptom: The POWER LED does not light. Troubleshooting: Check that: The power switch on the VG 21-08 is turned on. The power cord is connected correctly.
  • Page 66 Installation Manual H3C VG 21-08 Voice Gateway Chapter 6 Troubleshooting I. No information on the terminal Symptom: The powered-up VG 21-08 displays nothing on the console terminal. Troubleshooting: Step 1: Check that the power system is operating normally and the console cable is connected correctly: Step 2: If you cannot locate the problem yet, check the console cable and the terminal (e.g., HyperTerminal) parameter settings.

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