Troubleshooting Software Loading - H3C S3100V2 Series Installation Manual

Check the temperature of the switch. The S3100V2-TP-PWR-EI Switch Series provides the overtemperature
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protection mechanism. When the internal temperature of the switch exceeds 65°C (149°F), the switch
performs self protection and disables PoE on all ports. When the internal temperature drops below 60°C
(140°F), the switch enables PoE on all ports.
If the failure still exists, contact the local agents or technical support engineers.
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Troubleshooting software loading

If software loading fails, the system prompts software loading errors, and runs in the previous version.
Follow these steps to troubleshoot software loading:
Check the cable connection of the interface. If the cable of the interface is not well connected, re-connect
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the cable to the interface, and make sure that the physical connection is correct. Then, perform software
loading again.
Check for errors in the software loading process displayed on the HyperTerminal. If errors exist, correct
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them, and perform software loading again. The following errors may occur:
Selecting a baudrate other than 9600 bps when you use XMODEM for software loading, but not
•
changing the baudrate for the HyperTerminal.
• Inputting an incorrect server/switch IP address or incorrect software package name, or specifying
an incorrect path for the TFTP server when you use the TFTP protocol for software loading.
Inputting an incorrect server/switch IP address or incorrect software package name, or inputting an
•
incorrect username/password when you use the FTP protocol for software loading.
If the failure still exists, contact the local agents or technical support engineers.
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