Warranty, Return And Maintenance; General Warranty; Limitations Of Warranty; Service And Repair - Raycus RFL-C Series User Manual

5 Warranty, Return and Maintenance

5.1 General Warranty

Raycus warrants that all Raycus fiber laser products are comformed to applicable product
specifications under normal use and are free from defects in materials and workmanship. The
warranties start on the date of shipment from Raycus for a period of time as set forth in the
applicable purchase contracts or product specifications. Raycus has the right to choose to repair
or replace any product that proves to be defective in materials and workmanship selectively
during the warranty period. Only products with particular defects are under warranty. Raycus
reserves the right to issue a credit note for any defective products produced in normal conditions.

5.2 Limitations of Warranty

The warranty does not cover the maintenance or reimbursement of our product of which the
problem results from tampering, disassembling, misuse, accident, modification, unsuitable
physical or operating environment, improper maintenance, damages due to excessive use or not
following the instructions caused by those who are not from Raycus. Customer has the
responsibility to understand and follow this instruction to use the device. Any damage caused by
fault operating is not warranted. Accessories and fiber connectors are excluded from this
warranty.
According to the warranty, client should write to us within 31days after the defect is d iscovered.
This warranty does not involve any other party, including specified buyer, end-user or customer
and any parts, equipment or other products produced by other companies.

5.3 Service and Repair

 Do not open the device. There are no user serviceable parts, equipment or assemblies for
user in this product. All service and maintenance shall be performed by qualified Raycus
personnel.
WARNING: It is the customer‟s responsibility to understand and follow
operating instructions in this User Guide and specifications prior to
operation- failure to do so may void this warranty. Accessories and fiber
connectors are not covered by this warranty.
Wuhan Raycus Fiber Laser Technologies Co., Ltd.
User Guide 1000W/1200W/1500W
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