Related Manuals for Planet VGW 10 Series
Summary of Contents for Planet VGW 10 Series
- Page 1 4/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series...
- Page 2 VGW-x10 Series Copyright Copyright© 2018 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
- Page 3 4/8-Port SIP Internet Telephony Gateway VGW-x10 Series FCC Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
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Page 4: Table Of Contents
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Contents Chapter 1 Product Introduction ......................1 1.1 Product Description ......................1 1.2 Product Features ......................2 1.3 Functional Specifications ....................3 1.4 Physical Specifications ....................4 Chapter 2 Installation Preparation ...................... 7 2.1 Standard Packing Contents ................... - Page 5 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.2.3 SIP services basic configuration................25 4.2.4 SIP advanced settings ..................... 26 4.2.5 SIP blacklist and whitelist (VGW-810FS only) ............28 4.2.6 Call routing ......................29 4.2.7 Global settings ......................31 4.3 Security..........................33 4.4 Management ........................
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Page 6: Chapter 1 Product Introduction
Internet communications. Distributed VoIP Network Infrastructure PLANET VGW series is easy to use for all types of businesses. The VGW-x10FS offers quality voice communications and real-time fax data over IP networks and it does not need human resources to deploy a VoIP network. With the optimized SIP architecture, PLANET VGW-x10FS is the ideal choice for P2P /SIP proxy (IP PBX) voice chat, and ITSP cost-saving solution. -
Page 7: Product Features
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Figure 1-1-2 VGW-810FS 1.2 Product Features SIP Applications IETF SIP RFC3261 compliance 4-/8-line FXS connects to analog phone set or PABX ITU-T G.711 A-law, G.711 μ-law, G.723.1 and G.729 voice coding ... -
Page 8: Functional Specifications
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 1.3 Functional Specifications Product VGW-410FS VGW-810FS Hardware 1 x 10/100BASE-TX RJ45 port 1 x 10/100BASE-TX RJ45 port 4 x RJ11 connection (8 x foreign 8 x RJ11 connection (8 x foreign Voice exchange station) exchange station) Telephone Wire Transmission <... -
Page 9: Physical Specifications
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Supports caller ID, DTMF and FSK Supports Dial route IP; calls between two VGWs are supported without a SIP server Supports multi-party conferencing, call forward, call waiting, hot-line call, DND (Do Not Disturb) and alarm clock ... - Page 10 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Indicator Description Description 8 indicators, showing the status of WAN, LAN, power, call agent register Indicators and FXS (FXS 1~ FXS 4) Color Function Description ON: Power on POWER Green OFF: Power off ON: Device has been successfully registered to the SIP server Green OFF: Device is power off or not registered to the SIP server...
- Page 11 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Dimensions of VGW-810FS Dimensions 267 x 196 x 40 mm Weight 565 g Figure 1-4-1 VGW-810FS Indicator Description Color Function Description ON: Power on Green OFF: Power off BLINK: Working Green OFF: Power off or abnormal ON: Abnormal...
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Page 12: Chapter 2 Installation Preparation
Chapter 2 Installation Preparation 2.1 Standard Packing Contents Thank you for purchasing PLANET Internet Telephony Gateway system, the VGW-400 series. This Quick Installation Guide will introduce how to finish the basic setting of connecting the web management interface and the Internet. Open the box of the Internet Telephony Gateway system and carefully unpack it. -
Page 13: Device Installation
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 2.2 Device installation This chapter describes two common installation methods. After device’s install spot is selected, phone line, RJ45 cable and power cable must be connected. 2.2.1 Fixed to the plane Put the VGW-x10 series on a clean, flat, steady bench top, and follow the steps below: ... -
Page 14: Cascade Connection
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Uplink via WAN port connect to xDSL (Cable) Modem as proxy server. Downlink via LAN port connect to user PC, switch and hub. According to the LAN environment, select corresponding DHCP, PPPoE or static IP to connect to the internet. -
Page 15: Installation Check
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series ， VGW cascade mode of start and stop See "4.1.1 WAN port configuration settings in cascade". 2.4 Installation check In this step, we should check VGW device when power is on. But before this, you should ensure cable connection and power connections are done by referring to the following steps: ... -
Page 16: Chapter 3 Ui Introduction
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Chapter 3 UI Introduction After finishing the basic connection configuration, you can use its basic function. In order to satisfy individual service requirements, this chapter provides you with parameter modification and individual configuration description. VoIP Gateway can be configured with your web browser. -
Page 17: Login Conditions
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Server Port: 5060 Local SIP Port: 5060 Configuring parameters for administrator-level and operator-level users are as follows: The identity of administrator has a key to overwriting Web configuration parameters. The identity of operator is restricted to certain Web configurations, such as configuration items from "User Management", "Config Backup", "Default Settings”, “Device Information"... -
Page 18: Status
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Figure 3-2-1 Login 3.3 Status This part shows the main information of the product. 3.3.1 Device Info This page shows the device basic information, such as model, hardware version, software version and software compilation time. Figure 3-3-1 VGW-410FS Product/Running info Figure 3-3-2 VGW-810FS Product/Running info Page 13... -
Page 19: Pots Info
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 3.3.2 POTS Info This page shows port status for every port, such as phone number, activation status, register status, hook status, connection status and signal status. Figure 3-3-3 POTS info 3.3.3 Network Info This page shows WAN and LAN connection information you have configured. -
Page 20: Fast Configuration
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 3.4 Fast configuration Select "Network Settings->WAN Settings", "Port Settings->Basic Settings" and "SIP Settings->Basic Settings" from the navigation menu. You can achieve the purpose of quickly configuring the VGW. 3.4.1 WAN configuration This page allows you to configure WAN port basic settings. Basic settings include Network Type, DNS settings, SNTP settings and Expanding Function Settings. -
Page 21: Sip Account Configuration
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 3.4.2 SIP account configuration This page provides the user with a number of phone numbers, authentication information, caller ID (FSK and DTMF), and so on. Figure 3-4-2 Phone settings This page shows the "User Name" and "internal numbers". "User Name" for calls is in SIP network;... -
Page 22: Chapter 4 Detailed Configuration
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Chapter 4 Detailed Configuration This chapter will introduce how to configure device’s VoIP simply through web, so that you can configure VGW quickly. This chapter includes the following contents: Network Settings Application Security ... - Page 23 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 2） PPPoE mode Input Username and Password provided by ISP. Figure 4-1-2 PPPoE settings 3） Static IP mode Figure 4-1-3 Static IP settings Page 18...
- Page 24 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series You can select the appropriate network type based on your network conditions from the three network types. 4.1.1.2 DNS Settings DNS service is not enabled by default. If you want to enable DNS service, DNS needs to choose the type of transmission in accordance with DNS refresh interval (default 300 seconds).
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Page 25: Lan Settings
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.1.2 LAN settings 4.1.2.1 LAN IP Figure 4-1-8 LAN port settings The LAN port and WAN port’s IP network segment cannot be repeated. 4.1.2.2 LAN DHCP Service Settings Figure 4-1-9 LAN DHCP settings 4.1.3 VLAN settings You can access the main configuration page by "Network Settings->VLAN Settings"... -
Page 26: Qos Settings
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.1.4 QoS settings Select "Network Settings->QoS Settings" to reach the QoS configuration page. Figure 4-1-11 Layer2/ Layer3 QoS settings Make sure the device supports VLAN before you enable Layer 2 QoS. Otherwise, it will cause problems to IP network like DNS resolution failure and SIP account registration failure. -
Page 27: Application
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.2 Application VGW currently has two main applications: voice and fax. 4.2.1 Voice Application Select "Port Settings->Basic Settings" from the menu bar; you can set voice-related parameters: SIP registered account, registered user name and password, caller ID and so on. 1）... - Page 28 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Parameters Illustration In fact, it’s the phone number of user (port). Username Password SIP user password -- It is necessary when user registers to softswitch. Auth. Name SIP user name -- It is necessary when user registers to softswitch. In a single device or group of device in a cascade, without network, all users Internal No.
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Page 29: Fax Application
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series modes, but one of those modes must be chosen as the priority. Flash It is disabled by default. Set the size of RTP packages. The larger the value, the larger the RTP Codec Priority packages and better utilization of network bandwidth. -
Page 30: Sip Services Basic Configuration
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.2.3 SIP services basic configuration Select from the menu bar "SIP Settings -> Basic Settings" . You can set the VGW's SIP server. Figure 4-2-5 SIP Public parameter / SIP Local settings Parameters Illustration SRV Mode has to be enable when DNS server is SRV. -
Page 31: Sip Advanced Settings
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.2.4 SIP advanced settings Figure 4-2-6 SIP Advanced settings Parameters Illustration It is disabled by default. NAT STUN The valid range of parameters is 0-999999. NAT Keepalive Interval Heartbeat parameters is sent to soft switch or not. It is Heartbeat Switch disabled by default. - Page 32 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Session Update It is disabled by default. The time that session will update. It must be greater than Session Update Interval session minimum time. Session Minimum Time The default value is 90s. It should be enabled if the soft switch uses SIP DIGIST for Register Authentication authentication.
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Page 33: Sip Blacklist And Whitelist (Vgw-810Fs Only)
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series response of the primary server during heartbeat threshold time, it will switch to secondary server. Once the primary server recovers normal and responds heartbeat messages, VGW will switch back to it again. ... -
Page 34: Call Routing
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series SIP blacklist and whitelist function is to limit the number of SIP callouts. 4.2.6 Call routing Select "Call Routing->Digit Map" from the menu bar and set dial plan rules. Figure 4-2-9 DigitMap Parameters Illustration When there are multiple dialing rules, you can separate with the ‘|’, such as Digit Map... - Page 35 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.2.6.1 Digit Map grammar The interpretation and grammar of Dial plan follow the following rules: A DTMF digit is recognized as valid if it is one of the following: 0-9, E, or F 9 or * or # The letter "x"...
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Page 36: Global Settings
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.2.7 Global settings 4.2.7.1 DSP global settings Select the menu bar of the "Global Settings->DSP Settings"; you can set RFC2833 payload, RFC2198 payload, RTP port range, Flash Min and Flash Max limits of hook flash. Figure 4-2-10 Global settings Parameters Illustration... - Page 37 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.2.7.2 Timers and ringing pattern settings Select the menu bar of the "Global Settings->Timers Settings", you can set off-hook not dialing timeout (Start Timer), Dial-up interval (Short Timer), Dial number matching Digit Map rule timeout (Long Timer), Ring Tone Duration, Busy Tone Duration, Howler Tone Duration, RingBack Tone Duration, Ringing Pattern Settings, and International Call Setting.
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Page 38: Security
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Parameters Illustration Start Timer Its default value is 16 sec Short Timer Its default value is 4 sec Long Timer Its default value is 16 sec Ring Tone Duration Its default value is 60 sec Busy Tone Duration Its default value is 16 sec Howler Tone Duration... -
Page 39: Management
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Figure 4-3-2 Port / SIP DDoS settings "SIP Servers Only" is enabled by default. VGW will refuse to receive illegal SIP messages that come from the device not specified. If you need to make SIP and PSTN conversion, please disable this feature. 4.4 Management 4.4.1 User management Select "System Maitainence->User Management"... -
Page 40: Config Backup
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series If you enter the password wrong for more than five times, your current account will be locked, and you will not be able to log in VGW anymore. If you happen to remember the password, you need to log in device with the correct password and unlock it through serial port (i.e. -
Page 41: Reset
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.4.3 Reset Select "System Maitainence->Default Settings" from the navigation menu, and click on the "Submit" button; VGW will perform the restore factory settings. Figure 4-4-4 Factory reset Through the Web to restore factory Settings, VGW’s gateway and IP will be retained. -
Page 42: System Log
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Through the Web to reboot device, unsaved data will be lost. It will take about 1 minute to restart. 4.4.5 System log Select "System Maitainence->System Log" from the navigation menu to view the log information depending on the module type. -
Page 43: Device Information (Vgw-810Fs Only)
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 4.4.6 Device information (VGW-810FS only) Select "System Maitainence->Device Information" from the navigation menu to add a personalized name for your device as required. Figure 4-4-7 Information settings After the device name is set, you can select "Device Status->System Information" from the navigation menu to view it. -
Page 44: Chapter 5 Examples
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Chapter 5 Examples 5.1 FXS business Select "User Port Settings -> Advanced Business Setup" setting page, so you can jump to the main configuration page. Figure 5-1-1 Advanced business configuration Parameters Illustration Select Port Select a port number or all ports to be configured. -
Page 45: Multi-Party Conferencing
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 5.1.1 Multi-party conferencing VGW makes enabling multi-party conferencing service as default. With B seeion With B session Employee A Join the meeting SIP Server IP Network Employee C With A session Need C to join this meeting Corporate HQ B Figure 5-1-2 Multi-party conferencing VGW’s multi-party conferencing’s procedure is shown as follows:... -
Page 46: Consulting And Blind Transfer Business
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 5.1.2 Consulting and blind transfer business VGW makes enabling consult transfer and blind transfer business as default. The following PIC will show a business instance that A and C connect to the same VGW. 5.1.2.1 Consulting transfer business Staff C Agree with B phone access... -
Page 47: Call Waiting Service
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 5.1.2.2 Blind transfer business Staff C Call C After hearing ringback tone on hook Receptionist A IP Network Consultant B Figure 5-1-4 Blind transfer business With VGW’s blind transfer business, the call processes are as follows: 1) B dials to A, and then A is off hook, so a session is established between A and B. -
Page 48: Ringing Group
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series "Port Settings->Advanced Settings" configuration page to enable the corresponding port "Call Wait" function. Figure 5-1: Multi-party conferencing The call waiting service steps are as follows (refer to " " steps; for example, B is on call waiting service): 1) A dials to B, and then B is off hook, so a session is established between A and B. -
Page 49: Point To Point Function
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 5.1.5 Point to Point function VGW’s P to P function that makes business between two VGW’s without an SIP server comes true. If the VGW can allocate a unique IP, a remote call is allowed between two VGW’s via Internet. -
Page 50: System Update
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Otherwise, please check WAN port’s configuration parameters and network. 5.2 System update Select "System Maitainence->Software Update" setting page to upgrade positon. During upgrade, keep the power on, and don’t press the restart button. After the upgrade is completed, the device will automatically restart. -
Page 51: Chapter 6 Faqs
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Chapter 6 FAQs 6.1 CLI maintenance tools CLI is a command-line terminal maintenance tool. In order to solve problems efficiently, you should have a certain understanding about the following details. The following procedure parameters are "factory default ". For more parameter information, refer to "3.1.1 Factory parameters". -
Page 52: Serial Port Login
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Figure 6-1-2 VGW Telnet login Input correct user name and password to enter, the system default username is "admin", the default password is "psw.iad". Figure 6-1-3 VGW Telnet login 6.1. 2 Serial port login VGW can be used to configure the device via CONSOLE port. - Page 53 4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series Figure 6-1-4 HyperTerminal configuration Input a connection name, and press the Enter key or use the mouse to click "OK" to enter the next step. Then there will be a "connected" dialog. In the "Connect using" pull down menu, your selected port must be in accordance with the port actually connected to the PC as shown in picture below.
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Page 54: Cli Instruction Use
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series According to information on command screen, input correct login user name and password, then you can log in. If this is your first time to log in, please use the default account. System default username is "admin", default password is "psw.iad". -
Page 55: Troubleshooting
4-/8-Port SIP Internet Telephony Gateway VGW-x10 Series 6.1.4 Troubleshooting Problem type Possible reasons Solutions No power or power 1) Change power or replace All LEDs are off adapter is not working. power adapter. 1) Check cable or replace Network is not connected another one.