Planet VGW-402 User Manual
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Planet VGW-402 User Manual

4-port sip internet telephony gateway
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4-Port SIP Internet
Telephony Gateway
VGW-402 / VGW-400FS / VGW-400FO

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Summary of Contents for Planet VGW-402

  • Page 1 4-Port SIP Internet Telephony Gateway VGW-402 / VGW-400FS / VGW-400FO...

  • Page 2: Federal Communication Commission Interference Statement

    VGW-400 Series Copyright Copyright© 2014 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.
  • Page 3 4-Port SIP Internet Telephony Gateway VGW-400 Series harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.

  • Page 4: Customer Service

    Customer Service For information on customer service and support for Planet Products, please refer to the following Website URL: http://www.planet.com.tw Before contacting customer service, please take a moment to gather the following information: •...

  • Page 5: Table Of Contents

    4-Port SIP Internet Telephony Gateway VGW-400 Series TABLE OF CONTENTS Chapter 1 Introduction .........................7 1.1 Features ............................10 1.2 Package Contents ..........................12 1.3 Physical Specifications........................12 1.4 Specifications ..........................14 Chapter 2 Installation Procedure....................20 2.1 Web Login ............................20 2.2 Configuring the Network Setting ....................
  • Page 6 4-Port SIP Internet Telephony Gateway VGW-400 Series 6.1 SIP ..............................44 6.2 SIP ..............................47 6.3 Ring ..............................49 Chapter 7 Dialing Plan ....................... 50 7.1 General ............................50 7.2 Dialing Rule ............................ 50 7.3 Digit Manipulation .......................... 52 7.4 Phone Book ............................. 53 Chapter 8 FXS Setting........................

  • Page 7: Chapter 1 Introduction

    Chapter 1 Introduction Cost-effective, High-performance PoE VoIP Phone To build high-performance VoIP communications at a low cost, PLANET now introduces the latest member of its gateway family, the VGW-400 enterprise-class 4-port SIP VoIP Gateway series. The VGW-400 series provides added flexibility during migration to Unified Communications by supporting the traditional analog devices.
  • Page 8 4-Port SIP Internet Telephony Gateway VGW-400 Series Enhanced, Full-Featured Business Gateway The VGW-400 series is a full-featured enhanced business SIP Gateway that addresses the communication needs of the enterprises. It provides the FXO and FXS gateway with SIP protocol IP device which allows connection with PSTN telephone line and with analog telephone set to make or receive VoIP call over Internet or VPN network.
  • Page 9 4-Port SIP Internet Telephony Gateway VGW-400 Series Secure, High-Quality VoIP Communication It can effortlessly deliver secured toll voice quality by utilizing cutting-edge 802.1p QoS (Quality of Service), 802.1Q VLAN tagging, and IP TOS (Type of Service) technology. Using voice and data VLAN can easily separate the data and voice, thus maintaining the best quality.

  • Page 10: Features

    IPv6 auto configuration (RFC 4862) IPv6 only, IPv4 only or dual stack MAC clone setting Vendor Class ID DDNS ( Planet DDNS, Easy DDNS, DynDNS) DNS client Firewall URL / IP / MAC / Port Filter Port forwarding (TCP, UDP or both)
  • Page 11 4-Port SIP Internet Telephony Gateway VGW-400 Series FXO/FXS Line Configuration Line ID / Line Phone number Polarity Reversal detection or generation for call establish and billing VoIP dial to FXO/PSTN Line: 1 stage dialing and 2 stage dialing Outgoing SIP Caller ID selection Caller ID detection mode by country selection Routing Plan Prefix match and length...

  • Page 12: Package Contents

    VGW-400 Series 1.2 Package Contents Thank you for purchasing PLANET Internet Telephony Gateway system, the VGW-400 series. This Quick Installation Guide will introduce how to finish the basic setting of connecting the web management interface and the Internet. Open the box of the Internet Telephony Gateway system and carefully unpack it.
  • Page 13 4-Port SIP Internet Telephony Gateway VGW-400 Series Rear Panel of the VGW-400 Series (VGW-400FO) LED definitions Function Description Power When the power adapter is connected, the LED will light up green. Status When system startup successfully, the LED will light up green. When the gateway is registered successfully to a SIP Proxy, this will Proxy light up green.

  • Page 14: Specifications

    VGW-400 Series Hardware 1 x 10/100Mbps RJ-45 port 1 x 10/100Mbps RJ-45 port 4 x RJ-11 connection (VGW-402: 2 x FXS, 2 x FXO) Voice (VGW-400FS: 4 x FXS) (VGW-400FO: 4 x FXO) Protocols and Standard IPv4 (RFC 791) and IPv6...
  • Page 15 4-Port SIP Internet Telephony Gateway VGW-400 Series PPPoE Client / DNS Client / TFTP Client DDNS (Planet DDNS, Easy DDNS, DynDNS) Firewall URL / IP / MAC / Port Filter Application Program Filter Port Forwarding (TCP, UDP or both) Bandwidth control (download and upload), maximum bandwidth...
  • Page 16 4-Port SIP Internet Telephony Gateway VGW-400 Series SIP QoS Type: DiffServe or QoS Accept Proxy Only : Yes or No G.711 A-law/μ-law, G.729A, G.723.1 (6.3K, 5.3K) Select voice codec priority : Local or Remote Voice Payload size (ms) configuration Silence Suppression VAD/CNG LEC : Line Echo Canceller Max Echo Tail Length (G.168): 32, 64 and 128ms...
  • Page 17 4-Port SIP Internet Telephony Gateway VGW-400 Series RFC2833 Payload type: 101 or 96 DTMF send out ON and OFF Time configure DTMF incoming recognition Minimum ON and OFF time DTMF Relay Volume Configuration T.38 Fax Volume Configuration Flash Time transmit via SIP Info (Enable or Disable) Message Waiting Indication (Stutter Tone Notice) Blocks Anonymous Call Call Hold , Call Transfer...
  • Page 18 4-Port SIP Internet Telephony Gateway VGW-400 Series Retrieves transfer call from 3rd party by dial code (default: *#) Inter digit time out setting First digit dial out delay time setting Flexible Dial Plans End of dial keypad number Dial Rule : Match dial prefix and maximum digits length ( 1-15 ) Phone Book can be exported or imported Flash Time Detection: ranging from 80 to 800 ms On-Hook Voltage -48Vdc...
  • Page 19 4-Port SIP Internet Telephony Gateway VGW-400 Series SNMP V2 / Trap Configuration Backup/Restore Dual Firmware Image Backup Reset to Factory Default Environments Power Requirements 12V DC, 1.5 A Operating Temperature 0 ~ 45 degrees C Operating Humidity 10%~90% relative humidity, non-condensing Weight 550g Dimensions (W x D x H)

  • Page 20: Chapter 2 Installation Procedure

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 2 Installation Procedure 2.1 Web Login Step 1. Connect a computer to an LAN port on the VGW-400 series. Your PC must set up to the same domain as 192.168.0.X as the VGW-400 series Step 2.

  • Page 21: Configuring The Network Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series 2.2 Configuring the Network Setting Step 1. Go to Device Setting → Network Network setting page Step 2. Edit your WAN port IP information. There are three types of IP Support -- IPV4 Only, IPV4 / IPV6, IPV6 Only. There are also three types of WAN port connection -- Static IP, PPPoE (Point-to-Point Protocol over Ethernet) and DHCP.

  • Page 22: Changing Ip Address Or Forgotten Admin Password

    4-Port SIP Internet Telephony Gateway VGW-400 Series 2.3 Changing IP Address or Forgotten Admin Password To reset the IP address to the default IP Address “192.168.0.1” (WAN) or reset the login password to default value, press the reset button on the front panel for more than 5 seconds. After the device is rebooted, you can login the management WEB interface within the same subnet of 192.168.0.xx.

  • Page 23: Chapter 3 Device Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 3 Device Setting From this setting category, all devices related to parameters can be found here. Network Configuration 3.1 Network Configuration Figure 2-1 network setting Parameter Description: Setting: IP Support: IP stack to be supported (IPV6 and IPV4 or IPV6 or IPV4 only) WAN Setting: Network Type Support “Fixed IP”;...
  • Page 24 In this mode, both WAN and LAN ports are configured to Bridge Mode Switch/Hub features. LAN port has access to WAN port directly. DNS Setting: It supports Planet DDNS, Easy DDNS and DynDNS or disables DDNS the DDNS feature. Domain Name...

  • Page 25: Device Time Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series For more detailed information on Planet DDNS function, please refer to the Appendix: Planet DDNS page. 3.2 Device Time Setting The VGW-400 series supports SNTP with time zone and daylight saving. Device Setting > Time...
  • Page 26 4-Port SIP Internet Telephony Gateway VGW-400 Series day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day) - Hour: 00 to 23 The date that a time zone enters daylight time - Month: 01 to 12 - Week Day: Sunday to Saturday - Apply Week (Day:01 to 05, Specifies the occurrence of...

  • Page 27: Device Advance Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series 3.3 Device Advance Setting Parameter Description: HTTP Service The Administrator Web service port (the default is 80) HTTPS Service The https web service port (the default is 443) Telnet Service The telnet service port (the default is 23) When clicking the disable option, the Web service will be rejected on WAN port.

  • Page 28: Debug Setting

    The VGW-400 series provides the real-time debug to syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug will consume system resources, it is recommended to turn on only when necessary and under Planet FAE’s instruction.

  • Page 29: Event Notice

    Enable or disable to send system events to syslog server or not Syslog Server Syslog server IP address Syslog Port syslog server service port (default is 514) 3.7 Auto Provisioning TheVGW-400 series can be provisioned by HTTP Server for large deployment. Please contact Planet for availabilities.

  • Page 30: Snmp

    4-Port SIP Internet Telephony Gateway VGW-400 Series 9510: (This feature is not yet available now. Please don’t select at present. Select HTTP: Item Explanation Http Config URL internal use only Refresh interval to check whether there is a new configuration/firmware or not in minutes interval(minute) User ID...

  • Page 31: Pabx Mode

    The call scenario will be working as follows: For FXO incoming call, it will be routed to corresponding FXS directly (Line1 to Tel1, Line2 to Tel2) (For VGW-402 Only) For FXS outgoing call, it will be routed to VoIP except the prefix set in FXO dialing prefix.
  • Page 32 4-Port SIP Internet Telephony Gateway VGW-400 Series When VoIP call fails to be called out such as register failure (this means registration to proxy accounts failed, but not the SIP Trunk number) or network issue. The call will be routed to FXO as a backup.

  • Page 33: Chapter 4 Nat Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 4 NAT Setting The VGW-400 series can support NAT, 2 Ethernet ports (management mode) or bridge mode. Here is the setting for NAT related service. 4.1 DHCP Srv. (DHCP Server) Item Explanation Enable DHCP server or not DHCP Server Client Range Start...

  • Page 34: Bandwidth (Bandwidth Control)

    4-Port SIP Internet Telephony Gateway VGW-400 Series 4.3 Bandwidth (Bandwidth Control) By using bandwidth control feature, the user can manage the traffic based on their needs. Bandwidth Control: Item Explanation Bandwidth Control Enable bandwidth control or not Download Specify total bandwidth for download (unit: kbps). 0 indicates no limitation Bandwidth Specify total bandwidth for upload (unit: kbps).
  • Page 35 4-Port SIP Internet Telephony Gateway VGW-400 Series Specifics Item Explanation Priority 1 – Download highest priority download bandwidth normal priority download bandwidth Priority 2 – Download Priority 3 – Download low priority download bandwidth Priority 1 – Upload highest priority upload bandwidth normal priority upload bandwidth Priority 2 –...
  • Page 36 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Priority Priority value for the target Type The target type is set to IP Unique IP or a range of IP addresses Unique: IP Address: the IP address to be set Configure Type IP Range: Start IP: The starting IP for a range...
  • Page 37 4-Port SIP Internet Telephony Gateway VGW-400 Series Application Target Item Explanation Priority Priority value for the target Type Application The list for the application Application DSCP target Item Explanation Priority value for the target Priority Type DSCP value The DSCP will be mapped to the priority DSCP The VGW-400 series supports the firewall features below.

  • Page 38: Url Filter

    4-Port SIP Internet Telephony Gateway VGW-400 Series 4.4 URL Filter Item Explanation URL Filter The specified URL will be blocked 4.5 IP Filter Item Explanation The specified IP address to be blocked IP Filter Local IP address The LAN side IP address to be forwarded Protocol TCP, UDP or both are used for port forward 4.6 MAC Filter...

  • Page 39: App Filter

    4-Port SIP Internet Telephony Gateway VGW-400 Series 4.7 APP Filter Item Explanation Application to be blocked APP Filter 4.8 Port Filter Item Explanation Port Filter Enable port filter or not Starting and stopping port to be forwarded. If you are using only 1 Port Range port, please set the starting equal to stopping port Protocol...

  • Page 40: Chapter 5 Voip Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 5 VoIP Setting 5.1 SIP Item Explanation Enable session timer or not (RFC 4028) Session Timer Session Expiry This is the setting of initial session timer expires time according to RFC4028 - Session Timers in the Session Initiation Protocol (sec) The minimum session timer allowed when receiving a call with Min SE...

  • Page 41: Audio

    4-Port SIP Internet Telephony Gateway VGW-400 Series 5.2 Audio Item Explanation Codec 1~5 The preference codec priority G.711 u-Law payload size G.711u Payload Size G.711a Payload Size G.711 A-law payload size G.729 Payload Size G.729A payload size G.723.1 payload size G.723.1 Payload Size: G.723.1 bit rate used 5.3K bit rate is used...

  • Page 42: Tone

    For those countries which are not shown in the list, please select a closed country and edit tone parameters to match your country. You can send an email with the tone definition to Planet if you would like to put your country tone in the list.

  • Page 43: Nat Traversal

    4-Port SIP Internet Telephony Gateway VGW-400 Series 5.4 NAT Traversal The VGW-400 series supports the following NAT traversal methods when it is placed behind the router. NAT Traversal: Item Explanation Disable Disable NAT traversal features Enable STUN for NAT traversal. Since STUN can be used only for type 1 and type 2 NAT servers, it is recommended to use STUN (Type 1,2) this option.

  • Page 44: Chapter 6 Voip Advance

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 6 VoIP Advance 6.1 SIP Item Explanation SIP on hold message sending method. Send Only: Set the SDP media to send only when sending an on-hold SIP message. SIP Hold Type 0.0.0.0: Set the SDP connection to 0.0.0.0 when sending an on-hold SIP message.
  • Page 45 4-Port SIP Internet Telephony Gateway VGW-400 Series the connected SIP proxy is required to support compact form. Who will send dialog to keep message alive (re-invite or update). Session Refresher UAC: User Agent Client will do the refresh (default setting) UAS: User Agent Server will do the refresh T1 determines several timers as defined in RFC3261.
  • Page 46 4-Port SIP Internet Telephony Gateway VGW-400 Series for the cancelled transaction(Default Value: 10,000 ms).** After sending a General request, the User Agent waits for a General Request final response general Request Timeout Timer milliseconds before timeout termination (in this time the User Agent Timeout Timer (msec) retransmits the request every T1, 2*T1,…T2,…milliseconds)** When sending a CANCEL request on an Invite request, the...

  • Page 47: Sip

    4-Port SIP Internet Telephony Gateway VGW-400 Series TFTP, and makes two-way encryption and decryption driven by user-customized policy. VGCP is fully transparent to upper SIP proxy or UA which means Voice Guard@ can work with any 3rd party soft phone / ATA / Gateway / IP Phone / IADs and SIP Proxy or Server not like some competitors which take effect on their own device and soft switch.
  • Page 48 Max Echo Tail Length Enable the echo cancellation feature. The default setting is “128ms”. (G.168) Jitter buffer dynamic factor for optimize. Please set to 7 unless Jitter Opt. Factor under Planet’s instruction to change. Selected analog phone’s impedance. (for FXS port use) Impedance...

  • Page 49: Ring

    4-Port SIP Internet Telephony Gateway VGW-400 Series 6.3 Ring The ring cadence, voltage and frequency were configured to the phone. Item Explanation Frequency (10~70HZ) Specify the ringing frequency value (default is 20HZ) Ring on (0~8000ms) Specify the ringing on value (default is 1000msec) Specify the ringing off value (default is 2000msec) Ring off (0~8000ms) Ring level (10~95volt)

  • Page 50: Chapter 7 Dialing Plan

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 7 Dialing Plan 7.1 General Item Explanation Specify the duration of the first digit to be dialed when the FXO First Digit Time Out port was OFF Hook. The range is 1~60 sec. Specify the interval of entering between two digits.
  • Page 51 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Dialed Prefix The prefix to be matched Max Digits The digits will be received based on the Dialed Prefix. The following is an example for dialing rule: Mobile call is starting with 09 and it is 10 digits Long distance call is starting with 0 and it is 10 digits International call is starting with 00 and its max digit should be less than 32 The others are local call and 8 digits...

  • Page 52: Digit Manipulation

    4-Port SIP Internet Telephony Gateway VGW-400 Series 7.3 Digit Manipulation The Digit Manipulation (DM) will be processed based on prefix and DM group after the DNIS (Called Party) is determined. Item Explanation Different DM groups have different applications as follows. FXO: This DM group is used for FXO port with 2-stage dialing.

  • Page 53: Phone Book

    4-Port SIP Internet Telephony Gateway VGW-400 Series Example of Digit Manipulation Settings: Prefix Start Stop Replace Test DNIS Result DNIS (called number) (dial-out called number) Value 8862123456 0028862123456 8862123456 8862123456 8862123456 8800223456 8862123456 8862123456002 8862123456 83456 7.4 Phone Book Phone Book is used for peer to peer call. Item Explanation This field supports called number only.

  • Page 54: Chapter 8 Fxs Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 8 FXS Setting The FXS line setting includes each number and SIP proxy settings. 8.1 FXS Line Item Explanation FXS line Line ID State The line is active or not Tel. No The telephone number of each FXS port If hot line is enabled, this field shows the hot line number Hotline Tel.
  • Page 55 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Line ID FXS Line number (T1 to T2) Line Type FXS or FXO (depending on device model). Set to active if you would like to use this line. Otherwise, set to Line State inactive.
  • Page 56 4-Port SIP Internet Telephony Gateway VGW-400 Series Forward mode is activated. No Answer Timeout The no answer timeout will be used (default is 120 sec) (seconds) Enable call waiting or not. When call waiting mode is disabled, Call Waiting the second incoming call will be rejected. Reject Anonymous Call Reject the anonymous incoming call or not Enable to disable hot line feature...

  • Page 57: Sip Proxy

    4-Port SIP Internet Telephony Gateway VGW-400 Series 8.2 SIP Proxy The SIP proxy server defined here is dedicated to FXS lines. Item Explanation The SIP domain for register or call making Domain Primary Proxy Server Primary SIP registrar server address Primary Proxy Server Primary SIP registrar server port number Port...

  • Page 58: Caller Id

    4-Port SIP Internet Telephony Gateway VGW-400 Series Secondary Proxy Secondary SIP registrar server address Server Secondary Proxy Port Secondary SIP registrar server port number Secondary Outbound Secondary outbound proxy server address Secondary Proxy Server Outbound Proxy Server Secondary outbound proxy server port number Port Register Expiry: SIP register time to leave...

  • Page 59: Others

    4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Caller ID mode to be used for phone (FSK Bellcore, FSK ETSI, Caller ID Mode DTMF) Polarity Reverse before Start polarity reverse to FXS port before sending the caller ID Caller ID Dual Tone before Caller Send Dual Tone before caller ID (for FSK ETSI use only) The timing to send the caller ID...

  • Page 60: Chapter 9 Fxo Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 9 FXO Setting The FXO setting contains the FXO related parameters. Item Explanation FXO line Line ID State The line is active or not Tel No The reference telephone number (e.g. PSTN Tel line) If hot line is set, this field shows the hotline number Hotline Tel 9.1 FXO line...
  • Page 61 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation User ID FXO Line number User Type The line type is FXO Set to active if this Line is activated. Otherwise, set to inactive. Line State This field can be used as a reference remark for this line. Tel No Normally, you can put the connected PSTN line’s phone number here for reference.
  • Page 62 4-Port SIP Internet Telephony Gateway VGW-400 Series To enable T.38 Fax Relay or T.30 Fax Bypass or not. Fax Relay (T.30 Fax Bypass only supports G711a law) Input (Encode) Gain Adjust the volume from PSTN to IP side (default is 0 dB) Adjust the volume from IP side to PSTN (default is 0 dB) Output (Decode) Gain When the polarity reversal detection is disabled, VGW-400...

  • Page 63: Chapter 10 Sip Trunk

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 10 SIP Trunk The SIP trunk for VoIP outgoing call and incoming call can be configured by administrator authority. There are up to 4 SIP trunks that can be used. Please don’t delete SIP trunk, even it is useless because it has to be used with route plan. 10.1 Create SIP Trunk...
  • Page 64 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Trunk ID SIP trunk ID 1 to 4 Register Type Register type is predefined or registered The tel no for the SIP account Tel No Proxy Server The SIP proxy server address Proxy Server Port The SIP proxy server port number The SIP outbound proxy server address...
  • Page 65 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Trunk ID SIP trunk ID 1-4 Whether this account needs to register or not Register: When it is set to register, VGW-400 Series sends REGISTER message to SIP proxy server for Register Type registration.
  • Page 66 4-Port SIP Internet Telephony Gateway VGW-400 Series PSTN_Caller_ID@local_IP_address. FXO Tel No: If the FXO Tel No will be used in SIP URL, the SIP FROM header’s URL will be FXO_Tel_NO@local_IP_address. The following guidelines could be used for most cases: If the VGW-400 series in SIP proxy is handled as a gateway, please set both the display name and User ID to “PSTN caller ID”.

  • Page 67: Chapter 11 Route Plan

    The following rules do not apply to PABX mode. (For VGW-402 only) 1. VoIP incoming call to the VGW-400 series -- It routes to either FXO or FXS interface and vice versa.
  • Page 68 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Incoming Call Type The incoming call port is FXS or VOIP. Matched Prefix Matched DNIS (called number) prefix Matched DNIS incoming interface target Matched Incoming List Matched DNIS (called number) length. The zero (0) means no Matched Length limitation of length.
  • Page 69 4-Port SIP Internet Telephony Gateway VGW-400 Series...
  • Page 70 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Incoming call type Incoming Call Type VoIP: The incoming SIP call type FXS: The FXS extensions incoming call type Matched Prefix Matched DNIS (called number) prefix Matched DNIS incoming interface target For FXS incoming call type, the incoming target will be the line Matched Incoming List ID.
  • Page 71 4-Port SIP Internet Telephony Gateway VGW-400 Series Create Route Plan>Primary Route Item Explanation Outgoing call type (FXO or VOIP or FXS) Outgoing Type The hunting method can be used for this route. Priority Ring: The call was hunted based on the routing list order one by one.

  • Page 72: For Non-Pabx Mode Interface

    4-Port SIP Internet Telephony Gateway VGW-400 Series In this mode all of the VoIP and FXO incoming calls are forced to route to FXS port. The VoIP incoming call can’t route to FXO port to dial out. 11.2 For Non-PABX Mode Interface For this interface, it could be routed to VoIP, FXO and FXS, and vice versa.
  • Page 73 4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Incoming call type VoIP: The incoming SIP call type Incoming Call Type FXO: The PSTN incoming call type FXS: The FXS outgoing call type Matched Prefix Matched DNIS (called number) prefix Matched DNIS incoming interface target For the VoIP incoming call type, the incoming target will be the SIP trunk ID.
  • Page 74 4-Port SIP Internet Telephony Gateway VGW-400 Series Matched DNIS (called number) length. To ignore the length, Matched Length please set to 0 How long does the hunting continue to next when the called No Answer Timeout target doesn’t answer? Create Route Plan>Primary Route Item Explanation Outgoing Type...
  • Page 75 4-Port SIP Internet Telephony Gateway VGW-400 Series these three default routes. The FXO default route is used when there is an FXO incoming call’s default routing. VoIP default route is used for a VOIP incoming call’s default routing. FXS default route is used when an FXS outgoing call default is routing.

  • Page 76: Chapter 12 Status

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 12 Status 12.1 Device Status Item Explanation The model number Model MAC Address The MAC address of the VGW-400 series Network Type The Network Interface Type settings IP address is used IP Address IPV6 IP Address Display IPV6 address Firmware...

  • Page 77: Sip Trunk Status

    4-Port SIP Internet Telephony Gateway VGW-400 Series Item Explanation Line L1 to L4 The status of this line Call Status Refresh Interval The time to refresh the status (second) 12.3 SIP Trunk Status Item Explanation SIP trunk account Account The SIP trunk register status Registered Concurrent Call The concurrent calls are used for this SIP trunk...

  • Page 78: Chapter 13 Maintenance

    4-Port SIP Internet Telephony Gateway VGW-400 Series Chapter 13 Maintenance The VGW-400 series can be managed by this management page to upgrade firmware or reset this device. Item Explanation Back up the system settings for restoring purpose Backup Restore Restoring the backup setting to this device Reset to Default Reset system setting to factory default value.

  • Page 79: Appendix A - Default Setting

    4-Port SIP Internet Telephony Gateway VGW-400 Series Appendix A – Default Setting Default WAN IP 172.16.0.1 Default subnet mask 255.255.255.0 Default Gateway 172.16.0.254 Default PC IP 192.168.0.1 Default Login User Name admin Default Login Password admin...

  • Page 80: Appendix B - Changing Ip Address Or Forgotten Admin Password

    4-Port SIP Internet Telephony Gateway VGW-400 Series Appendix B - Changing IP Address or Forgotten Admin Password To reset the IP address to the default IP address “192.168.0.1” (LAN) or reset the login password to default value, press the reset button on the front panel for more than 5 seconds. After the device is rebooted, you can login the management Web interface within the same subnet of 192.168.0.xx.

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