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Planet VIP-2100 Specification Sheet

1-port h.323/sip e1/t1 trunk gateway
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1-port H.323/SIP E1/T1
Trunk Gateway
VIP-2100

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Summary of Contents for Planet VIP-2100

  • Page 1 1-port H.323/SIP E1/T1 Trunk Gateway VIP-2100...

  • Page 2: Table Of Contents

    Chapter 1 VIP-2100 Introduction ... 1 ... 1 YSTEM ESCRIPTION ECHNICAL PECIFICATION ... 2 UDIO EATURE VIP-2100 D ETAIL PECIFICATIONS VIP-2100 A PPEARANCE Chapter 2 Logon VIP-2100 ... 11 VIP-2100 ... 11 OGON ETWORK ONFIGURATION YSTEM ONFIGURATION ... 14 CCOUNT ANAGER ...
  • Page 3 IALING TAGE IALING EER TO TAGE IALING TAGE IALING WITH Appendix 2 Java plug-in Installation ... 113 VIP-2100 User’s manual ... 50 ... 91 ) ... 100 )... 102 ROXY ) ... 104 IP, PSTN ) ... 106 MIXED CALL AAA (IP S AAA) ...
  • Page 4 Appendix 6 Timezone to Country Mapping List... 118 Appendix 7 IP Bandwidth Requirement... 120 Appendix 8 Release Complete Cause Code... 121 Appendix 9 RADIUS Format Attributes... 124 Appendix 10 Quick Start Check List ... 128 VIP-2100 FAQ ... 132 VIP-2100 User’s manual - 3 -...
  • Page 5 VIP-2100 User’s manual - 4 -...

  • Page 6: Vip-2100 User's Manual

    WEB management and other useful functions to meet customer requirements. The built-in enhanced IVR (Interactive Voice Response) and Billing Service of VIP-2100 is suitable for prepaid and postpaid service. It can rapidly provide value added service for customers. VIP-2100 Features: Dual SIP/H.323 co-existing...

  • Page 7: Vip-2100 User's Manual

    - Full control of call behavior (one-stage or two-stage dialing) - IVR functions - Support time duration play back (Chinese & English) - Power call information branch - Collected information validation - Active disconnect & reconnect without hang up VIP-2100 User’s manual - 2 -...
  • Page 8 - Operation temp: 0° C to 60° C - Relative humidity: 5% to 95% Dimension - 483mm (L) x 450 mm (W) x 44mm(H) Certification - CE, FCC, EMI VIP-2100 User’s manual lines x 16 status display - 3 -...

  • Page 9: Vip-2100 Detail Specifications

    VIP-2100 Detail Specifications Feature Physical Dimension 1 Width 2 Height 3 Depth 4 Industrial rack mount 5 Color 6 Weight Power / Environmental 1 Power 2 Operating temperature 3 Relative humidity Processors & Storage 1 DSP vendor 2 Operation System...
  • Page 10 6 Transparent mode Voice Quality & Echo Cancellation 1 Adaptive Jitter Buffer 2 CNG VIP-2100 User’s manual E&M Bell Core Feature Group D, Wink Start, E&M Delay Start, E&M Feature Group A Immediate Start, E&M Feature Group B Wink Start, E&M Feature Group D Wink...
  • Page 11 1 H.323 V3 2 H.323 ID 3 E.164 ID 4 Fast Connect 5 H.450 6 H.245 Tunneling 7 Early H.245 8 Cause Code Mapping VIP-2100 User’s manual Yes (32ms) Yes (SNTP V4) Yes (RTP only) Yes (selectable for incoming/outgoing) - 6 -...
  • Page 12 2 H.323 to H.323 Call 3 H.323 to H.323 Fax Realy 4 H.323 to PSTN Call 5 H.323 to SIP Call 6 H.323 to SIP FAX Relay VIP-2100 User’s manual Yes (Source & Destination) Dynamic Decided by Call Flow - 7 -...
  • Page 13 1 Call detail record (CDR) 2 RADIUS Authentication 2 RADIUS Authorization 3 RADIUS Accounting 4 Redundant RADIUS Server Support 5 PSTN Prepaid Support VIP-2100 User’s manual Yes (Random, Round Robin, Priority) Cyclic, random, rotary, reverse cyclic, reverse rotary Yes (per trunk enable/disable)
  • Page 14 5 Max User ACL 6 Max Phone Book Entries 7 Max Call Flow Component 8 Max CDR Keep Days 9 Max Voice File Storage Manual 1 English User Guide VIP-2100 User’s manual 4096 2048 4096 4096 20000 10000 10 hours...

  • Page 15: Vip-2100 Appearance Description

    VIP-2100 Appearance Description VIP-2100 Front Panel: Functions: 1: Power LED 2: Network1 Interface LED 3: Network2 Interface LED (not used) 4: H/D LCD 5: Power Switch 6: System Status LED 7: LCD Panel 8: LCD Touch Panel VIP-2100 Rear Panel:...

  • Page 16: Chapter 2 Logon Vip-2100

    The first step is to logon the system and set up the IP address. Before you can use the Browser to setup VIP-2100, you need to have Java Standard Runtime (1_4_1_02) to make it work. Please refer to...

  • Page 17: Network Configuration

    Step 3: The screen shows the Home Page of VIP-2100 as figure 2.1-3. Network Configuration Step 1: After successfully logon to the system, we need to change the network configuration. Click Control→Network to setup the network parameters as figure 2.2-1.

  • Page 18: System Time Configuration

    Click Control→System Time Zone to setup the system as figure 2.3-1. Step 2: After apply the new time zone, click Back to adjust the date and time as figure 2.3-2. VIP-2100 User’s manual Figure 2.2-2 Figure 2.2-3 Figure 2.3-1...

  • Page 19: Account Manager

    Manager. Add a new user account, Click New button as figure 2.4-1. Step 2: Enter the new user ID, password, user role and description, as you need. Apply the change as figure 2.4-2. VIP-2100 User’s manual Figure 2.3-2 Figure 2.3-3 Figure 2.3-4...
  • Page 20 Step 3: When screen shows “Create user account successfully!” It means user account setting is successfully created as figure 2.4-3 ☻Note: The system provides 2 USER ID by default: User 1: “root” Password: “root” User 2: “admin” Password: “admin” VIP-2100 User’s manual Figure 2.4-2 Figure 2.4-3 - 15 -...

  • Page 21: Relogin

    Step 1: Click Control→Relogin to relogon by another user account as figure 2.5-1. Step 2: Enter new User ID and Password to relogon the VIP-2100 as figure 2.5-2. Step 3: The screen shows the Home Page of VIP-2100 as figure 2-5-3.

  • Page 22: Chapter 3 H.323 Gatekeeper And Sip Proxy Mode Configuration

    → SIP Call: DNIS (8888) → Make SIP – SIP Proxy Call (8888) H.323 → DNIS (5932111222) → DM (H.323_in_drop) → Make Call (0932111222) SIP → DNIS (11382265699) → DM (SIP_in_drop) → Make Call (82265699) VIP-2100 User’s manual Mode Configuration H323 VoIP Network H323 Phone...

  • Page 23: Interface Configuration

    3.1-2. Step 3: Modify the VoIP Interface parameters (i.e. IP Address, Protocol Tag, Subnet Mask and Default gateway) and apply the change by clicking Apply as figure 3.1-3. VIP-2100 User’s manual Figure 3.1-1 Figure 3.1-2 Figure 3.1-3 - 18 -...

  • Page 24: T1/E1 Trunk Configuration

    T1/E1 Trunk Configuration This section is going to setup the PSTN trunk parameters. Step 1: Select the installed interface to modify the trunk parameter by click Detail button as figure 3.2-1. VIP-2100 User’s manual “Interface Figure 3.1-4 Figure 3.2-1 - 19 -...
  • Page 25 Frequency Changed Parameters: Trunk Type: E1 or T1 Termin Type: User Side or Network Side Trunk Mode: Normal Protocol Tag: ISDN protocol used Line Code: T1 or E1 line code used VIP-2100 User’s manual Figure 3.2-2 Figure 3.2-3 - 20 -...

  • Page 26: H.323 C Onfiguration

    Step 1: Click Configuration→H.323 to setup the H.323 parameters for Gatekeeper related information as figure 3.3-1. Frequency used parameters: Register to Gatekeeper: Yes Gatekeeper IP: 192.168.5.1 E.164 Tel: 113 Register H.323 ID: 113 VIP-2100 User’s manual Figure 3.2-4 Figure 3.3-1 - 21 -...

  • Page 27: Sip Configuration

    Step 1: Click Configuration→SIP to setup the SIP parameters for SIP Proxy Server related information as figure.3.4-1. Frequency used parameters: SIP Register: Yes Primary Registar Server: 192.168.19.150 Primary Registar Port: 5060 Primary Registar User: 173 Primary Registar Password: 173 VIP-2100 User’s manual Figure 3.3-3 Figure 3.4-1 - 22 -...

  • Page 28: Digit Manipulation

    Step 1: We introduced the group and interface dependent digital manipulation to meet the customer’s requires. Click Digit Manipulation to add a new Digit Manipulation Group, add as figure 3.5-1. VIP-2100 User’s manual Figure 3.4-2 Figure 3.5-1 - 23 -...
  • Page 29 Step 3: Click the New created DM and Detail button to add digits setting as figure 3.5-3. Step 4: Click New button to add a new DM rule as figure 3.5-4. VIP-2100 User’s manual Figure 3.5-2 Figure 3.5-3 Figure 3.5-4...
  • Page 30 Step 5: Also create a new SIP DM Group ‘2” and DM detail is show as follows: SIP Incoming Call DM Setting: Matched Pattern: 113 (pattern to be matched) Group ID: 1-SIP In Drop (belong to this DM group) VIP-2100 User’s manual Figure 3.5-5 H.323 incoming call ↓...
  • Page 31 Dialed number: 02822656991001 Match the pattern 0282265699 New dialed number becomes 1001 ☻Note: Digit Manipulation have to tapped for PSTN Side (Trunk Outbound/Inbound DM Group), VoIP Side (VoIP VIP-2100 User’s manual SIP incoming call ↓ ↓ Match the pattern 11307 ↓...

  • Page 32: Chapter 4 Call Flow Editor

    Step 1: Click Control→Call Flow Editor to create a Call Flow, click button to activate IVR Tool as figure 4-1 Component Description: New: Create a new call flow Load Call Flow: Load call flow from VIP-2100 Save: Save a call flow in VIP-2100 Cut: Cut a component Copy: Copy a component...
  • Page 33 AAA: Send Authorization or Authentication for validation o Type: AAA type selection - Authorization: Send RADIUS Authorization packet out - Authentication: Send RADIUS Authentication packet out Success To: Success to component Failed other to: Failed to component VIP-2100 User’s manual Figure 4-2 - 28 -...
  • Page 34 Others: Default flow if not match o DTMF: DTMF match pattern o Goto: The next component if matched o Line Propriety: -Branch Line: DTMF branch line setting CDV: Collected Digit Validation VIP-2100 User’s manual RADIUS Format - 29 -...
  • Page 35 Call Info Branch Line: ANI, DNIS, IP or PSTN goto setting CIV: Call Information Validation, the user need setup the ACL for DNIS and IP TO take effect o Info Type: The infor type to be validation VIP-2100 User’s manual - 30 -...
  • Page 36 Cut Rule: Cut a system variable into different parts o Cut From: Cut start digit from (start from 1) o Cut To: Cut end digit to o Assign To: Store the cutted result into Disconnect: Disconnect the call DM: Digit Manipulation VIP-2100 User’s manual - 31 -...
  • Page 37 Inter Digit Timeout: The max time to in seconds to wait between two digits. o RTP Route: Voice RTP routing over VIP-2100 or not, for VoIP to VoIP call o Finish To: Successfully connect to remote site...
  • Page 38 Interrupted: Voice can be interrupted or not PB: Play Balance for prepaid purpose o Voice File: Voice prompt file o Language: Play balance language section -English -Chinese. o Interrupted: Voice can be interrupted or not VIP-2100 User’s manual - 33 -...
  • Page 39 RADIUS must be used. PSTN L.H: PSTN Line Hunting o Success To: If fine an available channel by system setup (call hunting) o Failed To: If not fine an available channel by system setup (call hunting) VIP-2100 User’s manual - 34 -...
  • Page 40 Assign To: Assigned variable o Use SysParam: Use system parameter to replace or not o Value: ANI, DNIS, User ID or other digits Start: Call flow start o Next Component Quit: Disconnect calls VIP-2100 User’s manual - 35 -...
  • Page 41 1011 Route for PSTN call Route Mode: Gatekeeper Finish To: 1005 MakeCall Failed Other To: 1005 Component ID: 1010 Route Mode: SIP Proxy Call Finish To: 1005 MakeCall Failed Other To: 1005 Component ID: 1004 VIP-2100 User’s manual Contents - 36 -...
  • Page 42 DM Group ID: SIP In Drop Next Component: 1007 Component: 1008 Route Mode: PSTN Finish To: 1005 MakeCall Failed Other To: 1005 Component ID: 1007 Next Component: 1006 Disc Component ID: 1005 Quit Component: 1006 VIP-2100 User’s manual - 37 -...
  • Page 43 Example Used Call Flow: VIP-2100 User’s manual - 38 -...

  • Page 44: Configuration Manager

    Call to PSTN Finish to Failed other to Configuration Manager Configuration Management provides a way to save and reload the system configuration for future use. VIP-2100 User’s manual Start:1000 CTB:1001 PSTN to:1011 H323 to: 1009 SIP to: 1008 Make Call: 1010...
  • Page 45 Save button, when screen shows “Description”, please enter the configuration description (i.e. Billing Test) for the saved configuration as figure 4.2-2. Step 4: You can see the screen display the changes as figure 4.2-4. VIP-2100 User’s manual Figure 3.7-1 Figure 3.8-2 Figure 3.8-3...
  • Page 46 Step 7: In order to optimize the system performance, you can optional compact the database by click Compact button as figure 4.1-2. J Note: Please make sure that there is no others person to use database concurrently. VIP-2100 User’s manual Figure 3.8-4 Figure 3.8-5 Figure 3.8-6 Figure 3.8-7...

  • Page 47: Apply Change

    Step 1: Click Configuration→Apply Change, the screen show “ The change you mode need to restart the system for apply please confirm to restart or do it later.” Click on OK/Cancel to restart the system or not as figure 4.3-1. VIP-2100 User’s manual Figure 4.3-1 - 42 -...

  • Page 48: Chapter 5 Peer To Peer Mode Configuration

    (0028610825123) ☺Digit Manipulation: Please refer section Network Configuration Please refer to section Account Manager Please refer to section Interface Configuration Please refer to section VIP-2100 User’s manual H323 VoIP Network H323 Phone SIP USB Phone 8888 “Digit “Network Configuration” “Account Manager”...

  • Page 49: H.323 C Onfiguration

    Frequency used parameters: Register to Gatekeeper: No SIP Configuration Step 1: Change SIP Register to “No” to enable peer to peer mode as figure 5.2-1. Frequency used parameters: Primary SIP Register: No VIP-2100 User’s manual Figure 5.1-1 Figure 5.2-1 - 44 -...

  • Page 50: Addres Book

    Step 2: Enter the related parameters and click Apply button as figure 5.3-2. Field Description: Name: H.323 IP Phone or SIP-Cisco Tel/Prefix: 1002 Trans Address: - H.323 Call: 192.168.5.102 or 192.168.5.102:1720 - SIP Call: sip:8001@192.168.5.61 or sip:8001@192.168.5.61:5060 or sip:8001@ctivnet.net VIP-2100 User’s manual Figure 5.3-1 Figure 5.3-2 - 45 -...

  • Page 51: Digit Manipulation

    Step 3: You can see the screen displays the new Address Book as figure 5.3- ☻Note: You must apply the change to take effect for the change. Digit Manipulation Please refer to section Call Flow Editor Please refer to section VIP-2100 User’s manual Figure 5.3-3 “Digit Manipulation” “Call Flow Editor”...

  • Page 52: Configuration Manager

    DM: 1009 Call to PSTN Make Call: 1007 Call to PSTN Finish to Failed other to Configuration Manager Please refer to section VIP-2100 User’s manual Start:1000 CTB:1001 PSTN to:1011 H323 to: 1009 SIP to: 1008 to 1008 SIP in DM: 1008...

  • Page 53: Apply Change

    Apply Change “Apply Please refer to section Change” VIP-2100 User’s manual - 48 -...

  • Page 54: H.323 C Onfiguration

    Please refer to section Interface Configuration Please refer to section H.323 Configuration “H323 Please refer to section SIP Configuration “SIP Please refer to section VIP-2100 User’s manual SIP VoIP Network SIP USB Phone 8888 “Digit Manipulation” “Network Configuration” “Account Manager”...

  • Page 55: Addres Book

    1008 SIP in Make Call: 1002 Make Peer to Peer Call to SIP / H323 Finish to Failed other to Configuration Manager Please refer to section VIP-2100 User’s manual Book” “Digit Manipulation” “Call Flow Editor” Start:1000 CTB:1001 PSTN:1010 H323: 1009...

  • Page 56: Apply Change

    Apply Change “Apply Please refer to section Change” VIP-2100 User’s manual - 51 -...

  • Page 57: Chapter 7 Advance Configuration Reference

    Information: Show information, warring and critical message only o Debug: Show all debug messages o Full Trace: Show all status and debug messages ☻Note: Please set to “Critical” only, or the whole system performance will be hitted. VIP-2100 User’s manual Figure 7.1-1 - 52 - “Appendix 3...

  • Page 58: Interface Configuration

    (pick up phone) o Notify Tone#1: o Notify Tone#2: Authentication Mode: Authentication by VIP-2100 or RADIUS o Internal: Authentication building User ACL o External: Authentication by RADIUS o Ext. AAA Failure Opt: Bypass or disconnect incoming calls when external Version: 5.1...
  • Page 59 Jitter Opt Factor: Jitter buffer optimization factor from 0 to 12. The default value is 7. Set to 0 will have lowest voice delay but have bad VIP-2100 User’s manual Figure 7.2-2 - 54 -...

  • Page 60: Dial Plan Configuration

    Src Num Plan: ISDN Source number plan Src Num Type: ISDN Source number type Dest Num Plan: ISDN destination number plan Dest Num Type: ISDN destination number type ApplyTo: Trunks apply to T1/E1 Trunk Configuration Start Path: Configuration→Interface→Trunk VIP-2100 User’s manual Figure 7.3-1 - 55 -...
  • Page 61 Protocol Tag: supported protocol on T1/E1 interface with PSTN switch o For T1: - T1 CAS - T1 RAW CAS - T1 NI2 ISDN - T1 4ESS ISDN - T1 5ESS 9 ISDN - T1 5ESS 10 ISDN VIP-2100 User’s manual Figure 7.3-1 - 56 -...
  • Page 62 Start from MSB each bit, indicate a time, slot a trunk (e.g. 0x0000ffff: 0~15 B channel mask, 17~31 B channel free) Clock Master: PSTN trunk clock source Advance Trunk Configuration: Start Path: Configuration→Interface →Trunk →Advance VIP-2100 User’s manual - 57 -...
  • Page 63 Voice Service o Data Service o Modem Service CallID Transfer Type: Call ID transfer type o Disable Caller ID: default parameter o Transparent Caller ID o Relay Caller ID o Bypass Caller ID VIP-2100 User’s manual Figure 7.3-2 - 58 -...

  • Page 64: Rest Configuration

    Basic Parameter Description: Trunk: Reset trunk ID Channel: Rest channel selection - All Channel: Reset all channel - 0~31: Reset 0~30 logical channel to reset H.323 Configuration Start Path: Configuration→H.323 VIP-2100 User’s manual Figure 7.4-1 Figure 7.4-2 - 59 -...
  • Page 65 T.38 Fax Relay (H.245 mode): T.38 Fax relay (H.323 Annex D) o T.38 Fax Relay (Propriety mode): T.38 Fax Relay (propriety mode) o FRF11 Fax Relay (Propriety mode): FRF11 Fax Relay (propriety mode) Fast Connect Mode: Connection of H.323 call fast mode VIP-2100 User’s manual Figure 7.5-1 - 60 -...
  • Page 66 H.245 Option: Separate the H.245 channel in the call of the Fast Start mode or not. G.723 Psize: G.723 transmission packet size in ms (default: 30ms) G.729 Psize: G.729 transmission packet size in ms (default: 20ms) VIP-2100 User’s manual Figure 7.5-2 - 61 -...

  • Page 67: Sip Configuration

    Secondary Register User: SIP register proxy server User ID Secondary Register Password: SIP register proxy server User Password Secondary Register TTL: The registration maximum time to live setting when registered to the SIP proxy server VIP-2100 User’s manual Figure 7.6-1 - 62 -...
  • Page 68 Yes: Only call from outbound proxy server is allowed o NO: Accept any SIP calls Inbound DM Group: Digit Manipulation Group for SIP incoming calls Outbound DM Group: Digit Manipulation Group for SIP outgoing calls Advance SIP Configuration: Start Path: Configuration→SIP →Advance VIP-2100 User’s manual - 63 -...
  • Page 69 To, From and Call-ID headers and the local and the remote contact addresses on the general pool pages. The general pool is also used from other activities that demand memory allocation. VIP-2100 User’s manual Figure 7.6-2 - 64 -...
  • Page 70 183 to Alerting: When receive a SIP 183 message from remote site, send Alerting in stead of Call Progress Indicator AutoSend 183: VIP-2100 always send Call Progress Indicator (SIP 183) to VoIP party. It can be used for CAS protocol to enable early media.
  • Page 71 Public RTP IP: The static mapped RTP IP Public RTP Port: The static mapped RTP starting port Public RTP Port Interval: The VIP-2100 has at least 30 RTP channels. Each channel needs 3 ports mapping on NAT Server. The interval is used to caculate the right port for each channel.
  • Page 72 Behind NAT Example 1: One-by-One Static 192.168.111.112 IP Mapping Static Port Mapping 192.168.111.111:5060 VIP-2100 NAT Enable Setting: Public Signal IP: 210.59.163.10 Public Signal Port: 10000 Public RTP IP: 210.59.163.11 Public RTP base port: 4000 (same as “Interface→Advance’s Config”) Public RTP Port Interval: 10...

  • Page 73: Access Control

    If only disallowance inputted all ANI will allow to work except disallowed ANI. If only allowance inputted, only those ANI from allowance list will work. VIP-2100 User’s manual Figure 7.7-1 Figure 7.7-2 - 68 -...
  • Page 74 Postpaid: postpaid user Status: o Active: User is activeled o Inactive: User is inactived ☻Note: 1. IP Authentication method must be set to “ internal AAA” to talk effect. VIP-2100 User’s manual Figure 7.7-3 Figure 7.7-4 - 69 -...
  • Page 75 J Note: Tel prefix * is used as a default rate, you need to create it to work. Search Condition: You can search a user by User ID, Prepaid or Postpaid condition as figure 7.7-7. VIP-2100 User’s manual Figure 7.7-5 Figure 7.7-6 - 70 -...

  • Page 76: Number Replace

    IP side to PSTN side. The PSTN must be used in call flow edit or line hunting component to take effect. Hunting Group Start Path: Configuration→Routing Plan→Hunting Group VIP-2100 User’s manual Figure 7.7-7 Figure 7.8-1 Figure 7.8-2...
  • Page 77 Trunk ID: 0 channel mask: 0xffffffff Route Plan channel mask: 0x0000ffff Available channel: 0x0000ffff (17~31) channels. Example 2: Trunk ID: 0 channel mask: 0xffff0000 Route Plan channel mask: 0xffc00000 Available channel: 0xffc00000 (1~9) channels. VIP-2100 User’s manual Figure 7.9-1 Figure 7.9-2 - 72 -...

  • Page 78: Radius Setting

    When you have an external RADIUS server to do the AAA (Authorization, Authentication and Accounting), enter the correct parameter to the Radius setting. It must be used in call flow to take effect. Start Path: Configuration→Radius Setting VIP-2100 User’s manual Figure 7.9-3 - 73 -...
  • Page 79 Charge Method: Billing charge method selection o Point per Second: Point / calling rate = seconds o Second per Point: Point * calling rate / charge point = seconds Auto Clean: Auto clean the inactive user VIP-2100 User’s manual Figure 7.10-1 - 74 -...

  • Page 80: Apply Change

    Click on OK button to reboot the system. 2. For the modification can be changed to fly, “Apply the Change” shows “Are you sure to apply the running system?” Click on OK button to take effecting. VIP-2100 User’s manual Figure 7.11-1 Figure 7.11-2 - 75 -...

  • Page 81: Chapter 8 System Control

    System Start path: Click Control→System Parameter: Soft Reset: Soft Reset at VIP-2100 Restart: Restart the VIP-2100 Shutdown: Shutdown the VIP-2100 System Time Timezone Setting Step 1: If you would like to use timezone, click Timezone button to setup the system timezone as figure 8.2-1.
  • Page 82 Apply Week (Day:01 to 05, Specifies the occurrence of day in the month; 01 = First occurrence of day, 02 = Second occurrence of day, ...and 05 = Last occurrence of day) o Hour: 00 to 23 VIP-2100 User’s manual List) Figure 8.2-3 - 77 -...

  • Page 83: Network

    Host Name: Host name used to register to DNS Server Domain Name: Domain name used to Dynamic DNS Registration: Enable Dynamic DNS registration or not SNMP Start path: Click Control→SNMP→Community Parameter: VIP-2100 User’s manual Figure 8.3-1 Figure 8.4-1 - 78 -...

  • Page 84: Prompt Manager

    Trap Community: Trap community name for NMS Trap Host: Trap host IP address JNote: It takes around 1-minute to update SNMP configuration and display successful message. Prompt Manager Start path: Click Control→Prompt Manager VIP-2100 User’s manual Figure 8.4-2 Figure 8.4-1 - 79 -...
  • Page 85 Internet Option 2. Enable the following security to active setting: Voice prompt editor: - Download unsigned ActiveX control: Enable - Initialize and script ActiveX control not marked as safe: Enable VIP-2100 User’s manual → → Security Custom Level. - 80 -...
  • Page 86 Please input the file path and file name!! (i.e. c:\irene_test.raw) as figure 8.4-4. Save Remote File: Step 4: Click Save Remote File to saving the voice file at VIP-2100, and the screen shows “please input the file path and file name!!” (i.e. 9999.raw) as figure 8.4-5 VIP-2100 User’s manual...
  • Page 87 ☻Note: The file name must be “ .raw” file format. Open Remote File: Step 5: Click Open Remote File button to open voice file at VIP-2100 and screen shows Voice File List as figure 8.4-6. Open: Step 6: Click Open button to open local host voice file and screen shows Choose File as figure 8.4-7.
  • Page 88 Step 9: Click Paste button to paste the voice range as figure 8.4-10. Figure 8.4-10 Cut: Step 10: Select the desired voice range and click Cut button as figure 8.4-11. Figure 8.4-11 Save As: Refer the Section “Save” VIP-2100 User’s manual - 83 -...
  • Page 89 Zoom Zoom In Step 14: Select the desired voice range click Zoom button as figure 8.4-13. Step 15: The screen shows the zoom out voice file range as figure 8.4-14. VIP-2100 User’s manual “Save Remote Figure 8.4-12 Zoom Out: Figure 8.4-13 - 84 - File”...

  • Page 90: Call Flow Editor

    Step 16: Click Delete Remote file button to delete remote voice file as figure 8.4-15. Call Flow Editor Please refer section Account Manager Please refer section Upgrade Step 1: Click “Control→Upgrade” to upgrade the software as figure 7.5-1. VIP-2100 User’s manual Figure 8.4-14 Figure 8.4-15 “Call Flow Editor” “Account Manager” - 85 -...

  • Page 91: Relogin

    Field Description: File Name: Upload the software file name Upload: Remote Upload the software at VIP-2100 Apply: Remote apply the upload at VIP-2100 Relogin Please refer section “Relogin” VIP-2100 User’s manual Figure 7.5-1 - 86 -...

  • Page 92: Chapter 9 System Monitor

    Unsuccessfully calls: Total unsuccessfully calls (unconnected calls) See the line detail: Selection the line and click Detail button as figure 9.1-2. Refer to line detail for field description VIP-2100 User’s manual Chapter 9 System Monitor Figure 9.1-1 Figure 9.1-2 - 87 -...

  • Page 93: Line Detail

    Escape Time: Talk time Event Log Show system log status. Start Path: Configuration→Event Log Field Description: Type: Event Log type o Information o Warring o Error Date: Event created date VIP-2100 User’s manual Figure 9.2-1 Figure 9.3-1 - 88 -...
  • Page 94 [0]: evt: D CHANNEL STATUS: TrunkId=3, 9505 Status=0, Comment='', LOS=29, LOF=67, RAI=31, AIS=1, RAI_CRC=-1 9600 SNTP client application started VIP-2100 User’s manual Figure 9.3-2 Failed to register to H323 Gatekeeper Failed to registered to SIP Registratar Server On the fly change (system change)

  • Page 95: Debug Info

    Clear: Clear log Ping You can use the “Ping” to check an IP is active or not. Start Path: Configuration→Ping Field Description: Host IP Address: The IP address to ping VIP-2100 User’s manual Figure 9.4-1 Figure 9.5-1 - 90 -...

  • Page 96: Chapter 10 Telnet & Rs-232 Configuration

    Chapter 10 Telnet & RS-232 Configuration VIP-2100 also can support to be managed by Telnet or Console port (RS-232) for basic operations. Interface: v Network: TCP/IP Telnet v RS232: - Connect using: COM1 - Baud Rate: 9600 - Data bits: 8...
  • Page 97 Quit the current session Ipconfig: Configuration or show network information Command [root#] ipconfig ? [root#]ipconfig [root#]ipconfig –delete [root#]ipconfig –dchp VIP-2100 User’s manual Purpose eventlog -clear Event ID: 8700 Source : wellgate5x00 Event ID: 8700 Source : wellgate5x00 Event ID: 9501...
  • Page 98 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Reply from 61.220.126.1 bytes=64 time=1ms TTL=29 Purpose Reboot System Are You Sure? (Y/N) VIP-2100 are rebooting Purpose Shutdown System Are You Sure? (Y/N) VIP-2100 are shutting down Purpose Soft reset System Are You Sure? (Y/N) - 93 -...
  • Page 99 69. Vladivostok Standard Time 71. W. Central Africa Standard Time 73. West Asia Standard Time 75. Yakutsk Standard Time VIP-2100 User’s manual Purpose Usage : time YYYY-MM-DD HH:NN:SS Example : Time 2002-01-01 12:00:00 Show current time The current time is 2003-06-20 15:17:30...
  • Page 100 Timezone to Country Mapping List Useradmin: Manager user account Command [root#] useradmin ? [root#]useradmin [root#]useradmin -list VIP-2100 User’s manual Bias : -12:00 to +13:00 DaylightBias : -12:00 to +13:00 DaylightStart : MM (Month: 01 to 12) ; WD (Day of week: 00 to 06) DD (Day:01 to 05 ;Specifies the occurrence of day in the...
  • Page 101 [root#] useradmin -delete 1111 Are You Sure?(Y/N)y [root#] useradmin -password root New Password : 1234 Confirm : 1234 VIP-2100 User’s manual root irene Add the new user account: irene Delete the user: 1111 Change the user: root’s password. - 96 -...

  • Page 102: Chapter 11 Lcd Display Configuration

    Chapter 11 LCD Display Configuration VIP-2100 provides a front panel LCD for basic operations. Button List: Button List When the VIP-2100 is ready, the LCD screen shows as blow Ready 04-03-03 Press Enter to select command Enter Event Log IP Config Quit the current command ▲...
  • Page 103 Decrease the alphabet apply to user password setting Quit Reset configure Quit to main menu Soft Reset: Configure ▲ Select Reset or not ▼ Select Reset or not VIP-2100 User’s manual LCD Display LCD Display LCD Display LCD Display LCD Display - 98 -...
  • Page 104 Reset or not Quit Reset configure Quit to main menu Shutdown: Configure ▲ Select Shutdown or not ▼ Select Shutdown or not Enter Shutdown or not Quit Shutdown configure Quit to main menu VIP-2100 User’s manual LCD Display - 99 -...

  • Page 105: Appendix 1 Call Flow Example

    1007 Route for H.323Gatekeeper call Route Mode: PSTN Finish To: 1005 MakeCall Failed Other To: 1005 Component ID: 1007 Reason: PSTN normal call clear Next Component: 1006 Disc Component ID: 1005 Quit VIP-2100 User’s manual Appendix 1 Call Flow Example Contents - 100 -...
  • Page 106 Quit Component: 1006 Example Used Call Flow: 1007 H.323 in Make Call: 1007 Call to PSTN Finish to Failed other to VIP-2100 User’s manual Start:1000 CTB:1001 PSTN to:1004 H323 to: 1007 SIP to: 1005 1004 PSTN in 1005 SIP in...

  • Page 107: One Stage Dialing (Sip Proxy Mode)

    1007 Route for SIP Proxy call Route Mode: PSTN Finish To: 1005 MakeCall Failed Other To: 1005 Component ID: 1007 Reason: PSTN normal call clear Next Component: 1006 Disc Component ID: 1005 Quit Component ID: 1006 VIP-2100 User’s manual Contents - 102 -...
  • Page 108 Component ID: 1006 Example Used Call Flow: 1007 SIP in Make Call: 1007 Call to PSTN Finish to Failed other to VIP-2100 User’s manual Start:1000 CTB:1001 PSTN to:1004 H323 to: 1005 SIP to: 1007 1004 PSTN in 1005 H.323 in...

  • Page 109: One Stage Dialing (Peer To Peer Mode)

    1007 Route for SIP Proxy or H.323 Gatekeeper call Route Mode: PSTN Finish To: 1005 MakeCall Failed Other To: 1005 Component ID: 1007 Next Component: 1006 Disc Component ID: 1005 Quit Component ID: 1006 VIP-2100 User’s manual Contents - 104 -...
  • Page 110 Component ID: 1006 Example Used Call Flow: 1007 H.323/ SIP in Make Call: 1007 Call to PSTN Finish to Failed other to VIP-2100 User’s manual Start:1000 CTB:1001 PSTN to:1004 H323 to: 1007 SIP to: 1007 1004 PSTN in Make Call: 1004...

  • Page 111: Two Stage Dialing (Voip, Pstn Mixed Call)

    1001 route for SIP Proxy and H.323 Gatekeeper call Info Type: DNIS Prefix: 5 goto: 1010 Component ID: Prefix: 7 goto: 1008 1006 Other goto: 1003 Route Mode: Gatekeeper Call Finish To: 1004 MakeCall Failed Other To: 1004 Component ID: 1010 VIP-2100 User’s manual Contents - 106 -...
  • Page 112 Component ID: 1005 1001 Route for PSTN call Route Mode: SIP Proxy Call Finish To: 1004 MakeCall Failed Other To: 1004 Component ID: 1002 Next Component: 1005 Disc Component ID: 1004 Quit Component ID: 1005 VIP-2100 User’s manual - 107 -...
  • Page 113 Prefix: 7 to 1008 Other to 1003 Make Call: 1010 Gatekeeper Make call to H.323 Finish to Failed other to VIP-2100 User’s manual Start:1000 CTB 1001 SIP in to 1006 H.323 in to 1006 PSTN in to 1002 Other Make Call: 1003...

  • Page 114: Two Stage Dialing With Aaa (Ip Side Aaa)

    SIP To: 1019 Component ID: 1001 1012 Route for PSTN call Route Mode: SIP Proxy Finish To: 1013 MakeCall Failed Other To: 1013 Component ID: 1012 Next Component: 1014 Disc Component ID: 1013 VIP-2100 User’s manual Contents - 109 -...
  • Page 115 Language: English Component ID: Interrupted: No 1017 Next Component: 1018 Play Type: Voice or dial tone PCUI Voice File: 0001.raw Component ID: Max DTMF: 30 1018 Result Append To: DNIS End of DTMF: # VIP-2100 User’s manual - 110 -...
  • Page 116 Quit Component ID: 1014 - Route for postpaid user call Route Mode: SIP Proxy Call Finish To: 1013 MakeCall Failed Other To: 1013 Component ID: 1012 Next Component: 1014 Disc Component ID: 1013 Quit VIP-2100 User’s manual - 111 -...
  • Page 117 Voice: the call can go… please contact your xx minutes and xx seconds sales... Make Call: 1010 PSTN call to PSTN Success/ Failed to VIP-2100 User’s manual Start:1000 CTB: 1001 PSTN to: 1012 SIP in H.323 to: 1013 SIP to: 1019 Failed to...

  • Page 118: Appendix 2 Java Plug-In Installation

    “Select Browsers”, do not select any option item, press Next button to continue. → You also need to set newer versions of stored pages. Click Tool Internet → → Option General Setting. After success, restart your browser to take effect. VIP-2100 User’s manual - 113 -...

  • Page 119: Appendix 3 Retrieve Cdr Information

    User-Name Calling-Station-Id Acct-Status-Type Service-Type Gateway-Name Conf-ID Call-Type VIP-2100 User’s manual 0 Mar 06 00:02 . 0 Mar 06 00:02 .. 53998192 Mar 05 23:57 STOP20040305.log 20222855 Mar 05 23:50 STRT20040305.log : (Network Access Server Port Type) : User ID : Calling station number...
  • Page 120 Acct-Input-Packets Acct-Output-Packets Acct-Session-Time Acct-Delay-Time Charge rate Available Balance balance VIP-2100 User’s manual : originate or answer : Call initiate time (UTC time) : N/A : N/A : VoIP gateway IP address : (Network Access Server Port Type) : User ID...

  • Page 121: Appendix 4 Interface Led Description

    Appendix 4 Interface LED Description Interface Real Panel: Ethernet LED: Trunk LED: Trunk RJ48 Wiring: VIP-2100 User’s manual - 116 -...

  • Page 122: Appendix 5 Build-In Voice Prompt Index

    Appendix 5 Build-in Voice Prompt Index File Name 0001.raw Please enter the destination 0002.raw Please enter your user ID 0003.raw Please enter your password 0004.raw You have 0005.raw User ID or password is invalid. Please try later. VIP-2100 User’s manual Description - 117 -...

  • Page 123: Appendix 6 Timezone To Country Mapping List

    (GMT+02:00) Jerusalem (GMT+02:00) Helsinki, Kyiv, Riga, Sofia, Tallinn, Vilnius (GMT+02:00) Harare, Pretoria (GMT+02:00) Cairo (GMT+02:00) Bucharest VIP-2100 User’s manual Time Zone 21. Dateline Standard Time 58. Samoa Standard Time 35. Hawaiian Standard Time 02. Alaskan Standard Time 52. Pacific Standard Time 43.
  • Page 124 (GMT+11:00) Magadan, Solomon Is., New Caledonia (GMT+12:00) Fiji, Kamchatka, Marshall Is. (GMT+12:00) Auckland, Wellington (GMT+13:00) Nuku'alofa VIP-2100 User’s manual 34. GTB Standard Time 22. E. Africa Standard Time 54. Russian Standard Time 03. Arab Standard Time 05. Arabic Standard Time 37.

  • Page 125: Appendix 7 Ip Bandwidth Requirement

    60 ms (6.4kbps) 90 ms 20 ms G.729A 40 ms (8kbps) 60 ms 20 ms G.711 (PCM) 40 ms (64kbps) 60 ms VIP-2100 User’s manual 1 voice 30 voice paths paths Bandwidth Bandwidth (kbps) (kbps) 21.2 17.8 1024 23.4 19.8 1440 26.6...

  • Page 126: Appendix 8 Release Complete Cause Code

    FacilityCallDeflection securityDenied calledPartyNotRegistered callerNotRegistered VIP-2100 User’s manual Corresponding Q.931/Q.850 cause vale 34 - No circuit/channel available 47 – Resource Unavailable 3 – No route to destination 16 – Normal call clearing 88 – Incompatible destination 111 – Interworking, unspecified 38 –...
  • Page 127 User not member of Closed User Group (CUG) Incompatible destination Invalid message Recovery on Expires timeout Protocol error Any code other than those listed above: VIP-2100 User’s manual Description - 122 - SIP Event 404 Not found 404 Not found 404 Not found...
  • Page 128 Interworking, unspecified 400 Bad request Interworking, unspecified 408 Request Recovery on Expires timeout timeout 400 Bad request Protocol error 500 Internal Any code other than those listed server error above: VIP-2100 User’s manual Description - 123 - PSTN Cause Code...

  • Page 129: Appendix 9 Radius Format Attributes

    -33 h323-conf-id -24 h323-call-type -27 h323-call-origin - 26 h323-setup-time -25 Acct-Session-Id Acct-Delay-Time VIP-2100 User’s manual Description IP Address of the In-Bound gateway Physical port type Account number(with 4 digit pin number on postfix) Calling Party Number (ANI) Destination phone number...
  • Page 130 –30 h323-call-origin - 26 h323-remote- address-23 Acct-Session-Id Acct-Session-Time Acct-Delay-Time VIP-2100 User’s manual Description IP Address of the In-Bound gateway Physical port type Account number (with 4 digit pin number on postfix) Destination phone number Calling Party Number (ANI)
  • Page 131 -103 h323-credit- amount -101 h323-billing- model -109 h323-currency- type -110 VIP-2100 User’s manual Description IP Address of the In-Bound gateway Physical port type Type of service requested Account number (with 4 digit pin number on postfix) Calling Party Number (ANI)
  • Page 132 - User-Password Authorization Response Attributes Attribute NAME h323-return- code -103 h323-credit-time -102 VIP-2100 User’s manual Description IP Address of the In-Bound gateway Physical port type Type of service requested Account number (with 4 digit pin number on postfix) Destination phone number...

  • Page 133: Appendix 10 Quick Start Check List

    Registar User ID: _________ Registar Password: _________ Outbound Proxy Server: _____. _____. _____. _____ Outbound Proxy Port: ______ Outbound User: ________ Outbound Port: ________ VIP-2100 User’s manual Disable Early H.245 Disable p Peer To Peer - 128 - p Peer To Peer...

  • Page 134: Pstn Interface

    E1 R2 MF Chile ANI E1 R2 MF Chile ANI 7digits E1 R2 MF Chile no ANI E1 R2 MF Chile no ANI 7 digits E1 R2 MF China ANI VIP-2100 User’s manual Yes p No Mu-law ______ 0xff u-law...
  • Page 135 E1 R2 MF Thailand - no ANI 7 digits E1 R2 MF Uruguay - ANI E1 R2 MF Uruguay - ANI 7digits E1 R2 MF Uruguay - no ANI E1 R2 MF Uruguay - no ANI 7 digits VIP-2100 User’s manual - 130 -...
  • Page 136 T1 E&M WinkStart A-Bit Only FXO T1 E&M WinkStart A-Bit Only FXS T1 E&M Wink Start T1 GroundStart FXO T1 GroundStart FXS T1 LoopStart FXO T1 LoopStart FXS VIP-2100 User’s manual B8ZS Network User site Default (-1): specified: - 131 - ______...

  • Page 137: Vip-2100 Faq

    Answer: Normally, the ring back tone is generated by the nearest PABX connected to VIP-2100. If a caller from PSTN site cannot hear the ring back tone, please check: a. Consult to PABX/PSTN vender to clarify the PABX/PSTN will generate ring back tone.
  • Page 138 Q10. Cannot send or receive the DTMF to/from far end VoIP end point. Answer: a. In H.323 Mode: Make sure VIP-2100 and other endpoint use same DTMF relay mode (e.g. H.245 Alphanumeric.) b. In SIP Mode: Make sure VIP-2100 and other endpoint use same DTMF relay mode (e.g.
  • Page 139 Q8. Does VIP-2100 can cooperate with the Cisco VoIP products? Answer: The short answer is “ yes”. The following configuration example can be used for normal and fax call. Example for H.323 Mode voice service voip fax protocol t38 ls-redundancy 1 hs-redundancy 1...
  • Page 140 0 speed 115200 line aux 0 line vty 0 4 Q9. VIP-2100 cannot register to Cisco gatekeeper. Answer: a. Make sure GK IP and port number is correct. b. If the gatekeeper can only allow predefined endpoint, make sure VIP- 2100 has it defined.

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