Planet VGW-402 User Manual
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Planet VGW-402 User Manual

4-port sip voip gateway
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Internet Telephony Gateway
VGW-400 Series
4-Port SIP VoIP Gateway
VGW-402 / VGW-400FS / VGW-400FO
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Summary of Contents for Planet VGW-402

  • Page 1 Internet Telephony Gateway VGW-400 Series 4-Port SIP VoIP Gateway VGW-402 / VGW-400FS / VGW-400FO...
  • Page 2 VGW-400 Series Copyright Copyright© 2013 by PLANET Technology Corp. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of PLANET.

  • Page 3: Federal Communication Commission Interference Statement

    Internet Telephony Gateway VGW-400 Series Federal Communication Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.

  • Page 4: Customer Service

    Customer Service For information on customer service and support for the Planet Product, please refer to the following Website URL: http://www.planet.com.tw Before contacting customer service, please take a moment to gather the following information: •...

  • Page 5: Table Of Contents

    Internet Telephony Gateway VGW-400 Series TABLE OF CONTENTS Chapter 1 Introduction....................7 1.1 Features ..........................10 1.2 Package Contents ......................12 1.3 Physical Specifications .....................12 1.4 Specifications ........................14 Chapter 2 Installation Procedure ................. 20 2.1 Web Login.........................20 2.2 Configuring the Network Setting ..................21 2.3 Changing IP Address or Forgotten Admin Password ............22 Chapter 3 Device Setting....................
  • Page 6 Internet Telephony Gateway VGW-400 Series 6.1 SIP.............................44 6.2 SIP.............................47 6.3 Ring...........................48 Chapter 7 Dialing Plan ....................49 7.1 General ..........................49 7.2 Dialing Rule ........................49 7.3 Digit Manipulation......................50 7.4 Phone Book ........................51 Chapter 8 FXS Setting ....................53 8.1 FXS Line ...........................53 8.2 SIP Proxy ..........................56 8.3 Caller ID..........................57 8.4 Others..........................58...

  • Page 7: Chapter 1 Introduction

    Chapter 1 Introduction Cost-effective, High-performance PoE VoIP Phone To build high-performance VoIP communications at a low cost, PLANET now introduces the latest member of its gateway family, the VGW-400 Series enterprise-class 4-port SIP VoIP Gateway. The VGW-400 Series provides added flexibility during migration to Unified Communications by supporting the traditional analog devices.
  • Page 8 Internet Telephony Gateway VGW-400 Series Enhanced, Full-Featured Business Gateway The VGW-400 Series is a full-featured enhanced business SIP Gateway that addresses the communication needs of the enterprises. It provides the FXO and FXS gateway with SIP protocol IP device which allows connection with PSTN telephone line and with analog telephone set to make or receive VoIP call over Internet or VPN network.
  • Page 9 Internet Telephony Gateway VGW-400 Series (Quality of Service), 802.1Q VLAN tagging, and IP TOS (Type of Service) technology. Using voice and data VLAN can easily separate the data and voice, thus maintaining the best quality. Supporting Caller ID Both the FXS and FXO ports of the VGW-400 Series support caller ID function, help user identify calling number easily and verify number.

  • Page 10: Features

    IPv6 auto configuration (RFC 4862) IPv6 only, IPv4 only or dual stack MAC clone setting Vendor Class ID DDNS ( Planet DDNS, Easy DDNS, DynDNS) DNS client Firewall URL / IP / MAC / Port Filter Port forwarding (TCP, UDP or both)
  • Page 11 Internet Telephony Gateway VGW-400 Series FXO/FXS Line Configuration Line ID / Line Phone number Polarity Reversal detection or generation for call establish and billing VoIP dial to FXO/PSTN Line: 1 stage dialing and 2 stage dialing Outgoing SIP Caller ID selection Caller ID detection mode by country selection Routing Plan Prefix match and length...

  • Page 12: Package Contents

    VGW-400 Series 1.2 Package Contents Thank you for purchasing PLANET Internet Telephony Gateway system, VGW-400 Series. This Quick Installation Guide will introduce how to finish the basic setting of connecting the web management interface and the Internet. Open the box of the Internet Telephony Gateway system and carefully unpack it.
  • Page 13 Internet Telephony Gateway VGW-400 Series Rear Panel of the VGW-400 Series (VGW-400FO) LED definitions LED definitions Function Description Power When the power adapter is connected, the LED will light up green. When system startup successfully, the LED will light up green. Status Proxy When the gateway is registered successfully to a SIP Proxy, this...

  • Page 14: Specifications

    Hardware 1 x 10/100Mbps RJ-45 port 1 x 10/100Mbps RJ-45 port Voice 4 x RJ-11 connection (VGW-402: 2 x FXS, 2 x FXO) (VGW-400FS: 4 x FXS) (VGW-400FO: 4 x FXO) Protocols and Standard IPv4 (RFC 791) and IPv6 IPv6 auto configuration (RFC 4862)
  • Page 15 DHCP Client (RFC 2131), WAN port DHCP Server, LAN port NAT Server (RFC 1631) PPPoE Client / DNS Client / TFTP Client DDNS (Planet DDNS, Easy DDNS, DynDNS) Firewall URL / IP / MAC / Port Filter Application Program Filter...
  • Page 16 Internet Telephony Gateway VGW-400 Series REFER (RFC3515) Supports Outbound Proxy Supports Primary and Backup SIP Server Supports STUN NAT Traversal Supports “rport” parameter (RFC 3581) Configure SIP local Port SIP QoS Type: DiffServe or QoS Accept Proxy Only : Yes or No G.711 A-law/μ-law, G.729A, G.723.1 (6.3K, 5.3K) Select voice codec priority : Local or Remote Voice Payload size (ms) configuration...
  • Page 17 Internet Telephony Gateway VGW-400 Series Call Functions Supports Peer to Peer dialing FXO connects to PSTN Line FXS connects to analog phone set or PABX. Caller ID recognition DTMF (before/after 1st ring) and FSK (before 1st ring ), ETSI and Bellcore DTMF Caller ID start and stop BIT configurable Current Drop Detection to release FXO port Disconnect tone recognition to release FXO port...
  • Page 18 Internet Telephony Gateway VGW-400 Series Outgoing SIP Caller ID Selection Supports 4 SIP Trunk Accepts desired SIP Proxy incoming calls Only Flexible Routing Plan Prefix Match and Length Priority Ring Cyclic Ring Simultaneous Ring Programmable Hunting Cycle Backup Routes with Digit Manipulation Default Routes Flexible Dial Plans Retrieves transfer call from 3rd party by dial code (default: *#)
  • Page 19 Internet Telephony Gateway VGW-400 Series Phone Debug Module: Device Control, Call Control, DB, Verbose SIP Debug Module: Register, Call, SIP Message, Others SNTP Debug Module Device Debug Module DSP Debug Provides System Status Logs Connect to external SYSLOG Server Status display: Network, Line, SIP Trunk status Diagnostics (debug through Syslog Event Notice) Debug in real time by Telnet Auto Provision via HTTP Server...

  • Page 20: Chapter 2 Installation Procedure

    Internet Telephony Gateway VGW-400 Series Chapter 2 Installation Procedure 2.1 Web Login Step 1. Connect a computer to an LAN port on the VGW-400 Series. Your PC must set up to the same domain as 192.168.0.X as the VGW-400 Series Step 2.

  • Page 21: Configuring The Network Setting

    Internet Telephony Gateway VGW-400 Series For security reason, please change and memorize the new password after this first setup. 2.2 Configuring the Network Setting Step 1. Go to Device Setting → Network Network setting page Step 2. Edit your WAN port IP information. There are three types of IP Support.

  • Page 22: Changing Ip Address Or Forgotten Admin Password

    Internet Telephony Gateway VGW-400 Series Selection of IP Support / Network Connection Type 2.3 Changing IP Address or Forgotten Admin Password To reset the IP address to the default IP Address “192.168.0.1” (WAN) or reset the login password to default value. Press the reset button on the front panel for more than 5 seconds. After the device is rebooted, you can login the management WEB interface within the same subnet of 192.168.0.xx.

  • Page 23: Chapter 3 Device Setting

    Internet Telephony Gateway VGW-400 Series Chapter 3 Device Setting From this setting category, all devices related to parameters can be found here. Network Configuration 3.1 Network Configuration Parameter Description: Setting: IP Support: IP stack to be supported (IPV6 and IPV4 or IPV6 or IPV4 only) WAN Setting: support “Fixed IP”;...
  • Page 24 At this mode, both WAN and LAN ports are configured to Bridge mode Switch/Hub features. LAN port access to WAN port directly. DNS Setting: It support Planet DDNS, Easy DDNS, DynDNS or disable the DDNS DDNS feature. Domain Name Input your Domain Name...

  • Page 25: Device Time Setting

    Input your user name User Name Input your password Password: For Planet DDNS function more detail information please refers the Appendix: Planet DDNS page. 3.2 Device Time Setting VGW-400 Series support SNTP with time zone and daylight saving. Device Setting > Time Parameter Description: Current Time, date and year display.
  • Page 26 Internet Telephony Gateway VGW-400 Series Daylight Saving Auto adjust daylight saving timer or not The offset added to the Bias when the time zone is in daylight Daylight Bias saving time The date that a time zone enters daylight time - Month: 01 to 12 - Week Day: Sunday to Saturday Daylight Start...

  • Page 27: Device Advance Setting

    Internet Telephony Gateway VGW-400 Series 3.3 Device Advance Setting Parameter Description: HTTP Service: The Administrator Web service port (the default is 80) HTTPS Service: The https web service port (the default is 443) Telnet Service: The telnet service port (the default is 23) When click the disable option;...

  • Page 28: Debug Setting

    VGW-400 Series provides the real time debug to syslog or through telnet interface. It generates the debug information based on debug level and modules. Since the generating debug will consume system resources, it is recommended to turn on only for necessary and under Planet FAE’s instruction. Item Explanation...

  • Page 29: Event Notice

    Enable or disable to send system events to syslog server or not Syslog Server Syslog server IP address Syslog Port syslog server service port (default is 514) 3.7 Auto Provisioning TheVGW-400 Series can be provisioned by HTTP Server for large deployment. Please contact Planet for availabilities.

  • Page 30: Snmp

    Internet Telephony Gateway VGW-400 Series 9510: (This feature is not yet available now. Please don’t select at present Select HTTP: Item Explanation internal used only Http Config URL interval to check whether have a new configuration/firmware or Refresh not in minutes interval(minute) User ID specify the Login ID for http authentication...

  • Page 31: Pabx Mode

    The call scenario will be working as follows: For FXO incoming call, it will be routed to corresponding FXS directly (Line1 to TEL1, Line2 to TEL2) (For VGW-402 Only) For FXS outgoing call, it will be routed to VOIP except those prefix set in FXO dialing Prefix.
  • Page 32 Internet Telephony Gateway VGW-400 Series VGW-series Gateway. Please check the SIP Trunk configuration. It might be configured to option mode at “1 stage dialing”. When VOIP call is failed to be called out such as register fail (this means registration to proxy accounts are all failure, but not include SIP TRUNK number) or network issue, the call will be routed to FXO as backup.

  • Page 33: Chapter 4 Nat Setting

    Internet Telephony Gateway VGW-400 Series Chapter 4 NAT Setting VGW-400 Series can support NAT, 2 Ethernet ports (management mode) or bridge mode. Here is the setting for NAT related service. 4.1 DHCP Srv.(DHCP Server) Item Explanation Enable DHCP server or not. DHCP Server Specify DHCP client lease start IP Client Range Start...

  • Page 34: Bandwidth (Bandwidth Control)

    Internet Telephony Gateway VGW-400 Series 4.3 Bandwidth (Bandwidth Control) By using bandwidth control feature, the user can manage the traffic based on their needs. Bandwidth Control: Item Explanation Enable bandwidth control or not. Bandwidth Control Specify total bandwidth for download (unit: kbps). 0 indicates no Download limitation.
  • Page 35 Internet Telephony Gateway VGW-400 Series normal priority upload bandwidth priority 2 – Upload: low priority upload bandwidth priority 3 – Upload: In order to setting which target is belonged to which priority. The following is the setting method for target’s priority. IP Target Item Explanation...
  • Page 36 Internet Telephony Gateway VGW-400 Series Port Target Item Explanation Priority value for the target Priority The target type is set to port number Type Unique port number or a range of port number Configure Type Unique: Port: the port number to be added Protocol: protocol for the port Port Range: Start port: the starting port number...
  • Page 37 Internet Telephony Gateway VGW-400 Series Application Target Item Explanation Priority value for the target Priority Application Type The list for the application Application DSCP target Item Explanation Priority value for the target Priority: DSCP value Type The DSCP will be mapped to the priority DSCP VGW-400 Series supports below firewall features.

  • Page 38: Url Filter

    Internet Telephony Gateway VGW-400 Series 4.4 URL Filter Item Explanation The specified URL will be blocked URL Filter 4.5 IP Filter Item Explanation The specified IP address to be blocked IP Filter The LAN side IP address to be forwarded Local IP address TCP, UDP or both are used for port forward Protocol...

  • Page 39: App Filter

    Internet Telephony Gateway VGW-400 Series 4.7 APP Filter Item Explanation application to be blocked APP Filter 4.8 Port Filter Item Explanation Enable port Filter or not. Port Filter: Starting and stopping port to be forward. If you are using only 1 port, Port Range please set the starting equal to stopping port.

  • Page 40: Chapter 5 Voip Setting

    Internet Telephony Gateway VGW-400 Series Chapter 5 VoIP Setting 5.1 SIP Item Explanation Enable session timer or not (RFC 4028) Session Timer This is the setting of initial session timer expires time according to Session Expires RFC4028 - Session Timers in the Session Initiation Protocol. (sec) The minimum session timer allowed when receiving a call with Min SE...

  • Page 41: Audio

    Internet Telephony Gateway VGW-400 Series 5.2 Audio Item Explanation Codec 1~5 The preference codec priority G.711u Payload Size G.711 u-Law payload size G.711 A-law payload size G.711a Payload Size G.729 Payload Size G.729A payload size G.723.1 Payload Size: G.723.1 payload size G.723.1 bit rate used Bit Rate 5.3K bit rate is used...

  • Page 42: Tone

    You can send an email with the tone definition to Planet if you would like to put your country tone into the list.
  • Page 43 Internet Telephony Gateway VGW-400 Series NAT Traversal: Item Explanation Disable Disable NAT traversal features STUN (Type 1,2) Enable STUN for NAT traversal. Since STUN can be used only for type 1 and type 2 NAT servers, it is recommended to use this option.

  • Page 44: Chapter 6 Voip Advance

    Internet Telephony Gateway VGW-400 Series Chapter 6 VoIP Advance 6.1 SIP Item Explanation SIP on hold message sending method. SIP Hold Type Send Only: Set the SDP media to send only when send an on-hold SIP message. 0.0.0.0: Set the SDP connection to 0.0.0.0 when send an on-hold SIP message.
  • Page 45 Internet Telephony Gateway VGW-400 Series connected SIP proxy is required to support compact form. Session Refresher Who will send dialog to keep alive message (re-invite or update). UAC: User Agent Client will do the refresh (default setting) UAS: User Agent Server will do the refresh SIP T1 (msec) T1 determines several timers as defined in RFC3261.
  • Page 46 Internet Telephony Gateway VGW-400 Series for the cancelled transaction(Default Value: 10,000 ms).** General Request After sending a General request, the User Agent waits for a Timeout Timer (msec) final response general Request Timeout Timer milliseconds before timeout termination (in this time the User Agent retransmits the request every T1, 2*T1,…T2,…milliseconds)** Cancel Invite No When sending a CANCEL request on an Invite request, the...

  • Page 47: Sip

    Internet Telephony Gateway VGW-400 Series TFTP, and makes two-way encryption and decryption driven by user-customized policy. VGCP is fully transparent to upper SIP proxy or UA which means Voice Guard@ can work with any 3rd party soft phone/ATA/Gateway/IP Phone/IADs and SIP Proxy or Server not like some competitors which take effect on their own device and soft switch.

  • Page 48: Ring

    (G.168) “128ms”. Jitter Opt. Factor Jitter buffer dynamic factor for optimize. Please set to 7 unless under Planet’s instruction to change. Selected analog phone’s impedance. (for FXS port use) Impedance 6.3 Ring The ring cadence, voltage and frequency were configured to the phone.

  • Page 49: Chapter 7 Dialing Plan

    Internet Telephony Gateway VGW-400 Series Chapter 7 Dialing Plan 7.1 General Item Explanation First Digit Time Out Specify the duration of the first digit to be dialed when the FXO port was OFF Hook. The range is 1~60 sec. Inter Digit Time Out Specify the interval of entering between two digits.

  • Page 50: Digit Manipulation

    Internet Telephony Gateway VGW-400 Series Item Explanation Dialed Prefix The prefix to be matched The digits will be received based on the Dialed Prefix. Max Digits The following is an example for dialing rule: Mobile call is starting with 09 and it is 10 digits Long distance call is starting with 0 and it is 10 digits International call is starting with 00 and its max digit should be less than 32 The others are local call and 8 digits...

  • Page 51: Phone Book

    Internet Telephony Gateway VGW-400 Series Item Explanation DM Group Different DM group have different application as follows. FXO: This DM group is used for FXO port with 2 stages dialing. After the DNIS (Called party messages) is collected, this DM group will be processed before enter the routing procedure.
  • Page 52 Internet Telephony Gateway VGW-400 Series Item Explanation Name This field supports called number only. If you enter words or text here, it wills routes to proxy server automatically. Tel No Enter called number and IP address. Please follow this sample of picture, as the format of “number@uri:port”.

  • Page 53: Chapter 8 Fxs Setting

    Internet Telephony Gateway VGW-400 Series Chapter 8 FXS Setting The FXS line setting includes each line number and SIP proxy settings. 8.1 FXS Line Item Explanation FXS line Line ID State The line is active or not TEL No The telephone number of each FXS port If hot line is enable, this field shows the hot line number Hotline TEL...
  • Page 54 Internet Telephony Gateway VGW-400 Series Item Explanation FXS Line number (T1 to T2) Line ID Line Type FXS or FXO (depend on device model). Line State Set to active if you would like to use this line. Otherwise, set to Inactive.
  • Page 55 Internet Telephony Gateway VGW-400 Series Forward TEL: The forwarding telephone number once Forward action was activated. No answer timeout The no answer timeout will be used (default is 120 sec) (seconds) Call waiting Enable call waiting or not. When disable call waiting features, the second incoming call will be rejected.

  • Page 56: Sip Proxy

    Internet Telephony Gateway VGW-400 Series Display Name The SIP display name 8.2 SIP Proxy The SIP proxy server defined here is dedicated used for FXS lines. Item Explanation The SIP domain for register or call making Domain Primary proxy server Primary SIP registrar server address Primary SIP registrar server port number Primary proxy server...

  • Page 57: Caller Id

    Internet Telephony Gateway VGW-400 Series Keep Alive Time(sec) Specify time to send SIP register message to proxy server. Secondary Proxy Enable secondary proxy or not. When enable it, the primary and secondary proxy will be registered at the same time. Secondary proxy Secondary SIP registrar server address server...

  • Page 58: Others

    Internet Telephony Gateway VGW-400 Series Caller ID present The timing to send the caller ID (Before first ring, after first ring, after first short ring) DTMF caller ID start specify the DTMF caller ID start digit (default is D, the range is A to D or #) digit DTMF caller ID stop...

  • Page 59: Chapter 9 Fxo Setting

    Internet Telephony Gateway VGW-400 Series Chapter 9 FXO Setting The FXO Setting contains the FXO related parameters. Item Explanation Line ID FXO line State The line is active or not The reference telephone number (e.g. PSTN TEL of line) TEL No Hotline TEL If hot line is set, this field shows the hot line number 9.1 FXO line...
  • Page 60 Internet Telephony Gateway VGW-400 Series Item Explanation User ID FXO Line number The line type is FXO User Type Line State Set to active if this Line is activated. Otherwise, set to Inactive. TEL NO This field can be used as a reference remark for this line. Normally, you can put the connected PSTN line’s phone number here for reference.
  • Page 61 Internet Telephony Gateway VGW-400 Series Flash Time Flash Time will be sent to PSTN line. FAX Relay Enable T.38 Fax Relay or T.30 Fax Bypass or not. (T.30 Fax Bypass only supports G711a law) Input(Encode)Gain Adjust the volume from PSTN to IP side (default is 0 dB) Adjust the volume from IP side to PSTN (default is 0 dB) Output(Decode)Gain When the polarity reversal detection is disabled, VGW-400...

  • Page 62: Chapter 10 Sip Trunk

    Internet Telephony Gateway VGW-400 Series Chapter 10 SIP Trunk The SIP trunk for VOIP outgoing call and incoming call can be configured by administrator authority. There are up to 4 SIP trunk can be used. Note: please don’t delete sip trunk, even it is unless at all, because it have to be used with Route plan.
  • Page 63 Internet Telephony Gateway VGW-400 Series Item Explanation Trunk ID SIP trunk ID 1 to 4 Register type is predefine or register Register Type TEL No The Tel no for the SIP account Proxy Server The SIP proxy server address The SIP proxy server port number Proxy Server port Outbound Proxy The SIP outbound proxy server address...
  • Page 64 Internet Telephony Gateway VGW-400 Series Whether this account need register or not Register Type Register: When it is set to register, VGW-400 Series sends REGISTER message to SIP proxy server for registration. Predefine: When it is set to predefine, VGW-400 Series DOES NOT send REGISTER message out.
  • Page 65 Internet Telephony Gateway VGW-400 Series FXO Tel NO: If the FXO Tel NO will be used in SIP URL, the SIP FROM header’s URL will be FXO_Tel_NO@local_IP_address. The following guideline could be used for most cases: If the VGW-400 Series in SIP proxy was handled as a gateway, please set both the display name and User Id to be “PSTN caller ID”.

  • Page 66: Chapter 11 Route Plan

    There are three routes to go for each incoming call port as follows. The following rules do not apply to PABX Mode. (For VGW-402 only) 1. VOIP incoming call to VGW-400 Series, it routes to either FXO or FXS interface and vice versa.
  • Page 67 Internet Telephony Gateway VGW-400 Series Item Explanation Incoming Call Type: The incoming call port is FXS or VOIP. Matched Prefix Matched DNIS (called number) prefix Matched Incoming List Matched DNIS incoming interface target Matched Length Matched DNIS (called number) length. The zero (0) mean no limitation of length.
  • Page 68 Internet Telephony Gateway VGW-400 Series...
  • Page 69 Internet Telephony Gateway VGW-400 Series Item Explanation Incoming Call Type Incoming call type VOIP: The incoming SIP call type FXS: The FXS extensions incoming call type Matched Prefix Matched DNIS (called number) prefix Matched DNIS incoming interface target Matched Incoming List For FXS incoming call type, the incoming target will be the line ID.

  • Page 70: For Non-Pabx Mode Interface

    Internet Telephony Gateway VGW-400 Series Select DM group 1 to 4 in case that the backup required the DM Route DM Group: before making the call. The DNIS is unchanged by the primary route DM and the same as the DNIS before routing. For example, the DNIS is 886282265699 and primary DM group remove 886 and use it (DNIS = 282265699) to make call.
  • Page 71 Internet Telephony Gateway VGW-400 Series Item Explanation Incoming Call Type Incoming call type VOIP: The incoming SIP call type FXO: The PSTN incoming call type FXS: The FXS outgoing call type Matched DNIS (called number) prefix Matched Prefix Matched Incoming Matched DNIS incoming interface target List: For VOIP incoming call type, the incoming target will be the...
  • Page 72 Internet Telephony Gateway VGW-400 Series line ID. Only the call is coming from the selected line will be accepted for this route. Matched Length Matched DNIS (called number) length. To ignore the length, please set to 0. No Answer Timeout How long does the hunting continue to next when the called target doesn’t answer.
  • Page 73 Internet Telephony Gateway VGW-400 Series 3 special default route, “VOIP Default Route” and “FXO default Route” and “FXS default Route” are used as the default routing when there is not any other routing are matched. It is not recommended to disable these 3 default route. The FXO default route is used when a FXO incoming call’s default routing.

  • Page 74: Chapter 12 Status

    Internet Telephony Gateway VGW-400 Series Chapter 12 Status 12.1 Device Status Item Explanation Model The model number MAC-Address The MAC address of VGW-400 Series Network Type The Network Interface Type Settings IP-Address IP address is using IPV6 IP-address: Display IPV6 address Firmware The firmware version and released information 12.2 Line Status...

  • Page 75: Sip Trunk Status

    Internet Telephony Gateway VGW-400 Series Item Explanation Line L1 to L4 The Line status for this line Call State: Refresh Interval The time to refresh the status (second): 12.3 SIP Trunk Status Item Explanation Account SIP trunk account Registered The SIP trunk register status The concurrent calls are used for this SIP trunk Concurrent Call Refresh Interval...

  • Page 76: Chapter 13 Maintenance

    Internet Telephony Gateway VGW-400 Series Chapter 13 Maintenance VGW-400 Series can be managed by this management page to upgrade firmware or Reset this device. Item Explanation Backup Backup the system settings for restoring purpose Restoring the backup setting to this device Restore Reset to Default Reset system setting to factory default value.

  • Page 77: Appendix A - Default Setting

    Internet Telephony Gateway VGW-400 Series Appendix A - Default Setting 172.16.0.1 Default WAN IP 255.255.255.0 Default subnet mask 172.16.0.254 Default Gateway 192.168.0.1 Default PC IP Default Login User Name admin Default Login Password admin...

  • Page 78: Appendix B - Changing Ip Address Or Forgotten Admin Password

    Internet Telephony Gateway VGW-400 Series Appendix B - Changing IP Address or forgotten admin password To reset the IP address to the default IP address “192.168.0.1” (LAN) or reset the login password to default value, press the reset button on the front panel for more than 5 seconds. After the device is rebooted, you can login the management Web interface within the same subnet of 192.168.0.xx.

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