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94
CANNOT PAY
97
SETTLE NOT AVAILABLE
98
SYSTEM ERROR
TC
DECLINED TC
TL
DECLINED TL
XO
DECLINED TIME OUT
X7
CANCELLED SYSTEM
ERROR
Z1
CANNOT PAY
Z3
ISSUER UNAVAILABLE
Z4
CANNOT PAY
88
Cause/Action
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
A settlement has been processed in the
last 24 hours, or the settlement is being
attempted between 9.30pm and 11.00pm
(AEST)
•
Retry during settlement hours, making sure
24 hours have elapsed since the previous
settlement
•
Turn terminal off, then back on, and retry
the transaction
•
Contact Merchant Business Solutions if the
problem persists
•
Retry the transaction, selecting a different
account
•
If the transaction is declined again,
obtain another form of payment Advise
cardholder to contact card issuer
•
Signature error
•
Retry the transaction
•
Contact Merchant Business Solutions if the
problem persists
•
Retry the transaction
•
Contact Merchant Business Solutions if the
problem persists
•
Obtain another form of payment
•
Obtain another form of payment
•
Obtain another form of payment
WESTPAC EFTPOS 1i TERMINAL USER GUIDE
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