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3.0 Procedures.
3.1
Conducting contactless transactions.
The EFTPOS 1i terminal supports contactless transactions.
Instructions:
1. Your customer should position the contactless
enabled card above the terminal screen.
2. Await the confirmation beeps before removing the
card. The screen status LEDs will also indicate the
progress of the read.
3.2 Inserting a chip card.
The EFTPOS 1i terminal supports credit or debit card
transactions.
The chip card reader is located at the bottom of the
terminal below the keypad.
Instructions:
1. Position the chip card with the chip facing upward
and toward the terminal.
2. Insert the chip card into the chip card reader slot
as far as it will go in a smooth, continual motion.
3. The card should remain inserted in the terminal
until the transaction is complete and the terminal
prompts to remove it.
4. If there is an error with reading the chip on the card the terminal may prompt you
to swipe the card.
3.3 Swiping a magnetic stripe card.
The EFTPOS 1i terminal supports credit or debit card
transactions.
The magnetic stripe reader is located on the right hand
side of the terminal.
Instructions:
1. Position a magnetic stripe card in the card reader with
the stripe facing inward, towards the keypad.
2. To ensure a proper read of the magnetic stripe card,
the merchant should insert the magnetic stripe card
from the top of the unit.
3. Swipe the card smoothly through the magnetic card reader.
4. If there is no response from the terminal, or CARD ERROR message is displayed,
swipe the card again. You may be required to swipe faster or slower.
5. If you swipe a chip card the terminal may prompt you to insert the card.
WESTPAC EFTPOS 1i TERMINAL USER GUIDE
7
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