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4.16 How to process a Completion.
A completion is used to complete an earlier pre-authorisation and charges the
cardholder. A completion may also be known as a checkout.
You can process a completion in one of two ways:
1. Using the ROC number of the pre-authorised transaction.
2. Using the authorisation number of the pre-authorised transaction.
Completion using the ROC number.
Terminal Screen
HH:MM DD/MM/YY
<
READY
SCANNING BATCH
PLEASE WAIT
VERIFY CHECK-OUT
CORRECT?
COMPLETION $X.XX
MASTERCARD
Processing
Please Wait
42
Next Step
Start by initiating the transaction via the POS interface,
including entry of the completion amount and entry of the
ROC which is to be completed.
>
Wait for the POS "Scanning Batch" message to complete.
This will occur when the ROC lookup completes.
If the ROC cannot be found, the terminal will prompt for the
ROC to be re-entered into the terminal. If this secondary
ROC entry is not successful then the lookup can be
performed using the Auth Number.
If the lookup is successful then the pre-authorised details
will be shown (last four digits of card number, amount,
completion amount).
Confirm via the POS whether the authorisation details
shown are correct.
If the lookup is not successful then refer to the following
section "Completion using the authorisation number".
Wait for the POS "Processing" message to complete.
CR
WESTPAC EFTPOS 1i TERMINAL USER GUIDE
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