Westpac EFTPOS 1i User Manual page 61

Terminal Screen
REFUND $X.XX
MASTERCARD
CREDIT
SELECT ACCOUNT
CHEQUE OR PRESS 1
SAVINGS OR PRESS 2
CREDIT OR PRESS 3
REFUND $X.XX
MASTERCARD
KEY PIN OR ENTER
XXXX
REFUND $X.XX
MASTERCARD CREDIT
Processing
Please Wait
REFUND $X.XX
REFUND
APPROVED
Before completing the refund, check that the transaction was approved before handing
the customer their copy of the transaction record and their card. If the transaction is
declined, the terminal will display an error message giving the reason.
WESTPAC EFTPOS 1i TERMINAL USER GUIDE
Next Step
Have the customer select an account on the terminal screen.
Note: The terminal will only display the available accounts
for the card entered.
Ask the customer to enter their PIN on the terminal and
press ENTER, or just press ENTER to sign (if allowed).
Wait for the "Processing" message to complete.
Take note of the response message. A successful response
will display "APPROVED", while an unsuccessful response
will display "DECLINED".
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