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51
CANNOT PAY
52
WRONG ACCOUNT
53
WRONG ACCOUNT
54
EXPIRED CARD
CANNOT PAY
55
INVALID PIN
56
CONTACT CARD ISSUER
58
INVALID TRANSACTION
59
CANNOT PAY
61
CANNOT PAY
62
CANNOT PAY
65
CANNOT PAY
75
CANNOT PAY
90
PLEASE RETRY
91
ISSUER NOT AVAILABLE
WESTPAC EFTPOS 1i TERMINAL USER GUIDE
Cause/Action
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
Retry the transaction, selecting a different
account
•
If the transaction is declined again, obtain
another form of payment
•
Advise cardholder to contact card issuer
•
Retry the transaction, selecting a different
account
•
If the transaction is declined again, obtain
another form of payment
•
Advise cardholder to contact card issuer
•
Check the card expiry date
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
The cardholder has entered the wrong PIN
•
Retry the transaction with the correct PIN
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
Obtain another form of payment
•
Advise cardholder to contact card issuer
•
Retry the transaction
•
If the transaction is declined again, obtain
another form of payment
•
Advise cardholder to contact card issuer
•
Retry the transaction
•
If the transaction is declined again, obtain
another form of payment
•
Advise cardholder to contact card issuer
•
Bank is unavailable; retry the transaction
87
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