Troubleshooting - Kamstrup ULTRAFLOW 54 Technical Description

TECHNICAL DESCRIPTION

12 Troubleshooting

Before sending in the sensor for repair or testing, please use the error detection table below to help you clarify the
possible cause of the problem.
Symptom
No updating of display values No power supply
No display function (blank
display)
No accumulation of m³
Erroneous accumulation of m³ Erroneous programming
Possible cause
No voltage supply and
backup
No volume pulses
Incorrect connection
Flow sensor is inverted
Air in sensor/cavitation
Flow sensor error
Air in sensor/cavitation
Flow sensor error
5512-385 GB/02.2014/Rev. H1
ULTRAFLOW
Proposal for correction
Replace battery or check mains supply
Replace back-up cell. Replace battery or
check mains supply
Check flow sensor connection
(Check with PULSE TESTER, if necessary)
Check flow sensor direction
Check installation angle. Check if there is
air in the system or cavitation from valves
and pumps. If possible, try to increase the
static pressure
Replace the flow sensor/Send meter for
repair
Check that meter factors of calculator and
flow sensor correspond
Check the installation angle. Check if there
is air in the system or cavitation from
valves and pumps. Increase the static
pressure, if possible
Replace the flow meter/send sensor for
repair
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54 and 34
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