Technical Support; Service And Support - Siemens SIMATIC IPC647D Operating Instructions Manual

Technical support

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Service and support

You can find additional information and support for the products described on the Internet at
the following addresses:
● Technical support (http://www.siemens.de/automation/csi_en_WW)
● Support request form (http://www.siemens.com/automation/support-request)
● After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
● SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal)
● Your local representative
● Training center (http://sitrain.automation.siemens.com/sitrainworld/?AppLang=en)
● Industry Mall (http://mall.automation.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
● MLFB of the device
● BIOS version for industrial PC or image version for HMI device
● Other installed hardware
● Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
SIMATIC IPC647D
Operating Instructions, 01/2014, A5E32996306-AA
(http://www.automation.siemens.com/mcms/aspa-db/en/Pages/default.aspx)
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