Technical Support; Service And Support - Siemens SIMATIC IPC327G Operating Instructions Manual

Technical support

A.1

Service and support

You can find additional information and support for the products described on the Internet at
the following addresses:
• Technical support (https://support.industry.siemens.com/cs/ww/en/)
• Support request form
(https://support.industry.siemens.com/My/ww/en/requests#createRequest)
• After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
• SIMATIC Documentation Collection (http://www.siemens.com/simatic-tech-doku-portal)
• Your local representative (http://w3.siemens.com/aspa_app/)
• Training center (https://www.sitrain-learning.siemens.com/PLG/?AppLang=en)
• Industry Mall (https://mall.industry.siemens.com)
When contacting your local representative or Technical Support, please have the following
information at hand:
• MLFB of the device
• BIOS version for industrial PC or image version of the device
• Other installed hardware
• Other installed software
Tools & downloads
Please check regularly if updates and hotfixes are available for download to your device. The
download area is available on the Internet at the following link:
After Sales Information System SIMATIC IPC/PG (http://www.siemens.com/asis)
SIMATIC IPC327G
Operating Instructions, 09/2021, A5E51366275-AA
A
77