Error Message And Trouble Shooting - Duplo DocuCutter CC-229 Service And Parts Manual

Error Message and Trouble Shooting

Error Message/Symptom
Paper Out
Jam in Sensor 2
Jam in Sensor 3
Mark Error
Die Sensor Error
Top Cover Error
Rear Cover Error
Waste Bin Error
Finish card not clean and neat
Finish card length uneven
Cutter Error
Top margin not even left and right 1. Adjust the side guide, make sure it is right angle to the first
Transport no function
1. Feed Tray is empty
2. Check S1 refer to page 8 and 9
3. Is feed motor belt broken? If not,
4. Check pulley screw loose, if not
5. Refer to page 12 to do motor driver trouble shooting
1. Check S2 refer to page 8 and 9
2. Adjust the feed tray tension
3. Refer to page 12 to do motor driver trouble shooting
1. Check S3 refer to page 8 and 9, if it is OK
2. Replace driver board
1. Check S3 mark/margin sensor refer to page 8 and 9
2. Replace S3 if seeing paper LED is not ON
3. Do mark, top margin calibration
1. Refer to page 8 and 9 and rotate die motor allow index is
seen by S4
2. LED Din 4 needs to be on, if not
3. Replace S4 die index sensor
1. Refer to page 8, make sure Din Check top cover interlock
switch
Check rear cover interlock switch
Check waste bin interlock switch
1. Adjust the cutting knife guiding plate, if problem still
2. Replace cutting knife
1. Adjust the cutter Assy. frame mounting screw on the side
plates
2. Check driving belt tension
3. Tighten the compression spring
1. Driving crane screw loose, if not
2. Check S6, if it is OK
3. Refer to page 12 to do motor driver trouble shooting
set of rollers
1. Check motor pulley screw is loose, If not
2. Check pulley on driving shaft/roller is loose, if not
3. Refer to page 12 to do motor driver trouble shooting
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Trouble Shooting