Troubleshooting; Software / Programming Related Problems - Futurecom P25 Installation & Programming Manual

Troubleshooting

Software / Programming Related Problems

Most of the DVRS Programming problems are caused by mismatched MSU, DVR and
portable radio templates. Note that any updates to the MSU or the PSU templates may
require corresponding changes to be made in the DVR template.
The following error messages may be displayed on the MSU control head:
CH Display
INCOMP MSU HW
Alternating
ERROR and
ERROR XXXX
INCOMP MSU SW
WARNING 0400
WARNING 0800
RC ERROR 1000
RC ERROR 4000
LOW BATTERY
VR PROGRAMMING
ID MISCONFIG
SYNC ERROR
SCN LIST ERR
TRANSL TG WRN
January 2019
DVRS Installation & Programming Guide – PART II
Indicates incompatible MSU hardware (XTL MSU connected
to an APX compatible DVR). Ensure to connect a compatible
APX MSU or change the DVR to an XTL compatible model.
VR Turn the DVRS off and then back on. If it does not correct the
RC condition, note the exact error code and contact Futurecom
to obtain an RMA and shipping instructions.
Please contact Motorola and Futurecom to obtain compatible
firmware upgrades for the radios.
Displayed upon power up only indicates that the Main /
Backup EEPROM map of the DVR contains corrupted data.
The DVR will still operate properly from the backup EEPROM
map. To fix the primary map, please use the latest Tweaker
to read the DVR. This will restore the Main / Backup EEPROM
Map.
Displayed permanently indicates that both the Main and
Backup EEPROM maps are corrupted and the unit is not
operational. Please contact Futurecom for further instructions
on how to troubleshoot the problem.
Indicates that the DVR firmware has been updated but its
programmed personality has not. The DVR personality needs
to be updated by reading the unit with the Tweaker
programming software in order to upgrade the EEPROM map
as described in the Firmware upgrade instructions provided
by Futurecom.
Indicates Low Battery Warning or Alarm.
Indicates the VR is being programmed and the MSU is on
standby.
Indicates a PSU ID misconfiguration has been detected.
Requires PSU ID change.
Indicates the MSU programming has been changed but the
DVR template has not been updated. Requires export and
import of the new MSU .XML file in the DVR.
Displayed temporarily when Scan and DVR are turned ON
while band locking is enabled in the DVR and the MSU scan
list contains members using the same frequency band as the
DVR.
This warning is displayed when a talkgroup in the talkgroup
translation table is active on the Trunking system. The DVR
(and respectively PSU) programming must be changed so
that valid system TG IDs are not used for Translation.
APX Series P25 Interface
Description / Action
8M083X25 R14
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