Troubleshooting - Futurecom DVRS User Manual

Troubleshooting

The following error messages may be displayed on the MSU control head:
CH Display
INCOMP MSU HW
Alternating VR ERROR and
RC ERROR XXXX
INCOMP MSU SW
Warning RC0400
VR Error RC1000
RC ERROR 4000
LOW BATTERY
VR PROGRAMMING
ID MISCONFIG
SYNC ERROR
SCN LIST ERR
January 2019
Description / Action
Indicates incompatible MSU hardware (XTL MSU
connected to an APX compatible DVR). Ensure to
connect a compatible APX MSU or change the DVR to
an XTL compatible model.
Turn the DVRS off and then back on. If it does not
correct the condition, note the exact error code and
contact Futurecom to obtain an RMA and shipping
instructions.
Please contact Motorola and Futurecom to obtain
compatible firmware upgrades for the radios.
Displayed upon power up only indicates that the Primary
EEPROM map of the DVR contains corrupted data. The
DVR will still operate properly from the backup EEPROM
map. To fix the primary map, please use the latest
Tweaker to read the DVR. This will restore the Primary
EEPROM Map.
Displayed permanently indicates that both the Primary
and Backup EEPROM maps are corrupted and the unit is
not operation. Please contact Futurecom for further
instructions on how to troubleshoot the problem.
Indicates that the DVR firmware has been updated but its
programmed personality has not. The DVR personality
needs to be updated by reading the unit with the
Tweaker programming software in order to upgrade the
EEPROM map as described in the Firmware upgrade
instructions provided by Futurecom.
Indicates Low Battery Warning or Alarm.
Indicates the VR is being programmed and the MSU is
on standby.
Indicates a PSU ID misconfiguration has been detected.
Requires PSU ID change.
Indicates the MSU programming has been changed but
the DVR template has not been updated. Requires
export and import of the new MSU .XML file in the DVR.
Displayed temporarily when Scan and DVR are turned
ON while band lock is enabled in the DVR and the MSU
scan list contains members using the same frequency
band as the DVR.
8A083X30 Rev.11
APX Series P25 Interface
DVRS User's Guide
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