Using The Tech Support Menu - Barco ImagePRO-II Jr User Manual Addendum

4. Menu Orientation
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The Tech Support Menu, shown in the following illustration, provides quick access to
Customer Support contact information, and also shows you the software version for your
ImagePRO-II.
TECH SUPPORT
Version
Phone
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Figure 4-95. Tech Support Menu
This menu displays:
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Two options in the Setup Menu allow you to restore the ImagePRO-II to its factory default
condition. The following attributes constitute a factory default condition:
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The Factory Reset Menu provides two options for restoring factory default settings:
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ImagePRO-II • User's Guide
The software version your ImagePRO-II uses. This number changes when you
update system software. Refer to Appendix C,
page 207 for software upgrade instructions.
The Customer Support telephone number. This number is accessible from 6 a.m.
to 10 p.m. (PST), 7 days per week.
The Customer Support web site address.
The Status Menu is shown in the display screen.
Input 1 is powered on.
All other menu buttons and effects buttons are off.
The Area of Interest is the default active area for each output.
There is no logo stored in memory. If you saved a logo, the logo is deleted.
All custom configurations, views, and formats are deleted.
Factory Reset — If you use this option, all of your custom input, output, and
system configuration files are deleted. All custom views and formats are deleted.
If you have a stored logo, it is deleted.
Factory Reset, Save IP — This option performs a factory reset, but retains the IP
address of the ImagePRO-II.
Note It is advisable to clear all saved configurations when you use
the ImagePRO-II for the first time, or when returning an
ImagePRO-II from an event.
2.00
866-374-7878
Upgrading Firmware,

Using the Tech Support Menu

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