Black Or Blank Page Copy Service Check; Ccd Service Check - Lexmark 363dn Service Manual

7013-XXX

Black or blank page copy service check

Step
1 Print a menu page, or a page from the host.
Is the page black?
2 Is the copy an ADF scan?
3 Run a flatbed copy.
Is it blank or black?
4 Did the sheet feed into the ADF?
5 Is the CCD ribbon cable properly connected
to J2 on the controller board?
6 Check for +14VDC on Pin 33 and 34 on
connector J2. Pin 31 and 32 are +5VDC.
Are the voltages present?

CCD service check

Step
1 Restart the device, and retry the scan / copy
job. Repeat this step with a few copy jobs.
Does the error return?
2 Is the CCD ribbon cable properly connected
to J2 on the controller board?
3 Replace the flatbed unit. See
removal" on page
Did this resolve the issue?
Flatbed motor service check
Step
1 Ensure that the flatbed motor cable (JFBM1)
is connected. Is the cable connected?
2 Check pin 1 in JFBM1 for voltage. The
voltage is only present when a flatbed copy
job is running. The voltage should measure
+24V AC. Is voltage present?
2-46
Service Manual
Questions / actions
Questions / actions
"Flatbed
4-24.
Questions / actions
Yes
"Networking service
See
check" on page 2-34
Go to step 3.
Go to step 5
Go to step 6.
Replace the flatbed unit.
See "Flatbed removal" on
page 4-24.
Yes
Go to step 2.
Go to step 3.
Problem resolved.
Yes
Go to step 2.
Replace the flatbed unit.
See "Flatbed removal" on
page 4-24.
No
Go to step 2.
Go to step 4.
Go to step 4
Go to step 5.
Properly connect the ribbon
cable to J2.
Replace the controller
board. See "Controller
board removal" on
page 4-13.
No
No issue.
Properly connect the ribbon
cable to J2.
Replace the controller
board. See "Controller
board removal" on
page 4-13.
No
Properly connect the cable.
Replace the controller
board. See "Controller
board removal" on
page 4-13.