Black Or Blank Page Copy Service Check; Next; Ccd Service Check - Lexmark X548 Series Service Manual

7525-63x
Step Questions / actions
Inspect JFBM1, JHS1 and JCCD1 on the RIP
8
board.
Are they properly connected?
Properly connect all the connections.
9
Did the 840.xx error reoccur?
Replace the flatbed unit. See
10
removal" on page
Configuration mode. Go to Disable Scanner
and select Enabled. See
3-39. POR the device into operating
on page
mode. Run a copy from the flatbed.
Did the 840.xx error reoccur?
Replace the RIP board. See
11
removal" on page
Did this fix the problem?

Black or blank page copy service check

Step Questions / actions
Print a menu page, or a page from the host.
1
Is the page black?
2 Is the copy an ADF scan?
Run a flatbed copy.
3
Is it blank or black?
4 Does the sheet feed into the ADF?
5 Is the CCD ribbon cable properly connected
to JCCD1 on the RIP board?
Check for +14 V dc on pins 33 and 34 on
6
connector JCCD1. Check for +5 V dc on pins
31 and 32.
Are the voltages present?

CCD service check

Step Questions / actions
Restart the device, and retry the scan / copy
1
job. Repeat this step with a few copy jobs.
Does the error reoccur?
Service Manual
2-60
"Flatbed
4-75. POR the device into
"Disable Scanner"
"RIP board
4-19.
Yes
Go to step 10.
Stop Problem solved.
Go to step 11.
Problem resolved.
Yes
See
"Print quality—solid
color page" on page 2-53.
Go to step 3.
Go to step 5
Go to step 6.
Replace the flatbed unit.
See
"Flatbed removal" on
page 4-75.
Yes
Go to step 2.
No
Go to step 9.
Go to step 10.
Stop. Problem resolved.
Contact your next level of
support.
No
Go to step 2.
Go to step 4.
Go to step 4
Go to step 5.
Properly connect the ribbon
cable to JCCD1.
Replace the RIP board. See
"RIP board removal" on
page 4-19.
No
No issue.
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