Polycom VVX 201 Series User Manual page 66

• Select Answer.
• Select Dismiss or Ignore.
• Select Boss VM.
Viewing Call Status on the Boss's Line
A boss and delegate can both view the status of any call on the other's phone. Bosses can see when a
delegate answers or holds a call, which delegate answered the call, and the call information of the caller.
Delegates can see when a boss is in an active call or has placed a call on hold. Bosses and delegates
can also resume calls held on the other's line.
When there is an active call on the boss's line, for VVX 500/501 and 600/601 phones, a solid red bar is
displayed on the boss's line key on the boss and delegates' phones. For 201, VVX 300 series, and 400
series phones, a steady red LED light on the boss's line key indicates there is an active call on the boss's
line.
The next figure displays a call on the boss's line on a VVX 500/501 phone.
Call on the boss's line on a VVX 500/501 phone
View Held Boss Calls
Bosses and delegates can both view held calls on the boss's line.
A flashing red bar or LED light indicates that a call is on hold on a boss's line.
Procedure
1. Press and hold the boss's line key.
Resume Held Boss Calls
Any assigned delegate can resume held calls on the boss's line.
Procedure
1. Press and hold the boss's line key.
2. Select the call and select Pickup.
Polycom, Inc.
Shared Lines
64