Home PBXware SERVERware TELCOware SIPmon SIPProt Desktop & Mobile UADs Appliances From Bicom Systems Wiki Contents 1 Introduction 2 Video Tutorial 3 Requirements 3.1 Identifying phone model 3.2 Phone firmware 3.3 DHCP server 3.4 PBXware version 4 Installation 4.1 Power adapter 4.2 Power over Ethernet (PoE) 4.3 Reset to factory settings 5 Registering phone...
To start and successfully complete registration of your Polycom phone you need to know which phone model you will setup. From the back of each Polycom phone there are exact model information that you should check. Although different phone models can have exactly the same requirements and installation...
Phone firmware Make sure that your phone is loaded with firmware version 5.5.1, and Polycom firmware pack is downloaded and extracted to tftp folder on server. For more information please visit Polycom firmware installation page. DHCP server Fully configured and operational DHCP server.
Confirm your action by pressing the Yes button. Registering phone This chapter describes how to identify Polycom phone model, requirements that must be met and how to register the phone using manual configuration or auto provisioning. The following topics are covered:...
Page 5
UAD settings Navigate to Settings:UAD. Make sure Polycom UAD is enabled. To check the UAD status click on the edit icon corresponding to your Polycom phone. Make sure Status is set to Active, Auto provisioning is set to No, and DHCP is set to Yes.
Page 6
DNS SRV Registering your device A) Line configuration from devices web interface. To access the web interface of your Polycom phone, first you must know it's IP address on your network. To find the IP address of your device please: Press the Home button.
Page 7
Enter 5060 into Port field. After this has been completed you should then use the toggling show/hide button to reveal the content of the IP Line Identification Enter extension into the Address field. Enter extension into the Authentication User ID field. Enter extension secret into the Authentication Password field.
Page 8
Press the Edit' button to edit Address and enter PBXware IP address e.g. 192.168.8.185 then press the Ok button. Press the Back button three times. Press the Select button for Save Config. If everything is done as above described, you should have successfully registered your phone to PBXware.
Open a new browser window and enter the IP address in order to access the PBXware web administration login screen. Example: http://192.168.1.10. Login to PBXware with your e-mail address and password. UAD settings Navigate to Settings:UAD. Make sure Polycom UAD is enabled. To check the UAD status click on the edit icon...
Page 10
Enter a name for the extension being created. Example: John Smith. E-mail Enter the e-mail address associated with this extension. This e-mail address will receive all system notification messages. Example: john.smith@bicomsystems.com Auto Provisioning Set to Yes. MAC Address Enter Polycom phone MAC address. Example: 0004F2123456. MAC address can be...
Page 11
TFTP or HTTP & HTTPS Network Configuration If there is no DHCP in your network, you can still auto provision your Polycom phone. Please refer to your Polycom phone model User Guide for instruction about setting static IP address. After you configure your Polycom phone to use a static IP address, continue with the following steps.
Page 12
Example for Hostname using HTTP: http://abc.bicomsystems.com/prov Example for Hostname using HTTPS: https://abc.bicomsystems.com/prov Example for IP Address using HTTP: http://192.168.1.10/prov Example for IP Address USING HTTPS: https://192.168.1.10/prov Enter Auto Provisioning username and password into User Name and Password fields. If you choose to use server type TFTP enter tftp:// followed by Hostname or IP Address Example for Hostname: tftp://voip.bicomsystems.com Example for IP Address: tftp://192.168.1.10...
Page 13
A pop up window will show up, click on yes button. NOTE: You'll have to wait couple of seconds for the configuration to be updated. Do not power off your phone. Auto provisioning process will start during phone reboot process, phone will pickup appropriate configuration file from PBXware.
Need help?
Do you have a question about the VVX201 and is the answer not in the manual?
Questions and answers