Troubleshoot Operating The Computer - Intermec CV41 User Manual

Chapter 5 — Troubleshoot and Maintain the Computer
Problems Reading Bar Codes (Continued)
Problem
The input device attached to the
computer does not work well or
read bar code labels very quickly.

Troubleshoot Operating the Computer

Problems Operating the Computer
Problem
You press the Power button and
nothing happens.
The computer appears to be
locked up and you cannot enter
data.
You tap the screen and nothing
happens.
You cannot type a character on
the keypad or you can only type
uppercase or lowercase letters.
DRAFT
74
Solution
Set the Scanner Model command to the specific attached input
device. Check enabled bar code symbologies and enable only
the symbologies being used.
Use this section to troubleshoot problems that may prevent you from
being able to operate the computer.
Solution
Try the following solutions:
•
Make sure that power is connected to the computer, and
that the Power switch on the smart dock is on.
•
If your computer is not connected to the smart dock, you
may have run out of battery power.
•
Disconnect the UPS battery and turn the power back on. For
help, see
•
Perform a cold boot. For help, see
Computer" on page
•
Perform a warm boot. For help, see
Computer" on page 76
•
Perform a clean boot. For help, see
Computer" on page 77
•
If the computer does not boot or reset, contact your
Intermec representative for help.
Align your screen. For help, see
page 29.
You may have locked a modifier key on the keypad. Press the
necessary key sequence to unlock the key.
CV41 Vehicle Mount Computer (Windows Embedded Standard) User Guide
"Disconnect the UPS Battery" on page 77
76.
.
"Calibrate the Screen" on
.
"Cold Boot the
"Warm Boot the
"Clean Boot the