Troubleshoot Reading Bar Codes - Intermec CV41 User Manual

Chapter 5 — Troubleshoot and Maintain the Computer

Troubleshoot Reading Bar Codes

Problems Reading Bar Codes
Problem
You cannot see the illumination
beam or frame from the scanner
when you press the Scan button
and aim the imager at a bar code
label.
When you release a Scan button
or handle trigger, the Good Read
light does not turn off.
DRAFT
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Use this section to troubleshoot problems that may prevent you from
being able to read a bar code with an Intermec scanner. If you cannot
find the solution in the following table, refer to your scanner user
guide for more information.
Solution
•
You may be too far away from the bar code label. Try moving
closer to the bar code label and scan it again.
•
You may be reading the bar code label "straight on." Change
the reading angle and try again.
•
The imager hardware trigger might be disabled in Intermec
Settings. To check the setting go to Start > Settings >
Control Panel > Intermec Settings > Data Collection >
Scanner Settings. Hardware trigger should be checked.
The Good Read light remains on if you configure the
computer to use continuous/edge triggering. If you configure
the computer for level triggering and the Good Read light
remains on, there may be a problem. Press one of the Scan
buttons or pull the trigger again without scanning a bar code
label. If the light is still on, contact your local Intermec
representative.
CV41 Vehicle Mount Computer (Windows Embedded Standard) User Guide