Page 1 CV 41 Vehicle Mount Computer (Windows CE) CV41C User Guide...
Page 2 Intermec Technologies Corporation. Information and specifications contained in this document are subject to change without prior notice and do not represent a commitment on the part of Intermec Technologies Corporation. © 2012 by Intermec Technologies Corporation. All rights reserved.
Page 3 This page records changes to this document. The document was originally released as Revision 001. Version Number Date Description of Change 7/2012 Revised to include: • WWAN radio information. • Intermec Dashboard information. • ScanNGo configuration bar codes. CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 4 CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 5: Table Of Contents
Contents Contents Before You Begin..............xi Safety Information .
Page 6 About Intermec Launcher ........
Page 7 About the Structure of Intermec Settings ........
Page 8 About the Intermec Dashboard ........
Page 9 Contents Clean the Computer.............101 Specifications and Default Settings .
Page 10 Contents CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 11: Before You Begin
Global Services and Support Warranty Information To understand the warranty for your Intermec product, visit the Intermec website at www.intermec.com and click Support > Returns and Repairs > Warranty.
Page 12: Send Feedback
Before You Begin Visit the Intermec technical knowledge base (Knowledge Central) at www.intermec.com and click Support > Knowledge Central to review technical information or to request technical support for your Intermec product. Send Feedback Your feedback is crucial to the continual improvement of our documentation.
Page 13: Patent Information
Before You Begin If your product does not have its own product page, click Support > Manuals. Use the Product Category, the Product Family, and Product to find your documentation. Patent Information Product is covered by one or more of the following patents: 5,218,191;...
Page 14 CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 15: About The Computer
About the Computer This chapter introduces the CV41 Vehicle Mount Computer with Windows® CE operating system. Use this chapter to learn about the basic features and available accessories.
Page 16: About The Cv41 Vehicle Mount Computer
Chapter 1 — About the Computer About the CV41 Vehicle Mount Computer The rugged CV41 Vehicle Mount Computer is designed for real-time data collection applications in warehousing, distribution, work-in-process, time and attendance, and stationary applications. The CV41 is highly configurable and runs on the Microsoft Windows CE 6.0 operating system.
Page 17 Chapter 1 — About the Computer CV41 Back View with Quick Mount Smart Dock Wi-Fi Wi-Fi (aux) WWAN antenna antenna antenna antenna plug plug plug plug Strain relief clamps COM1 COM2 USB connector CANBUS/audio connector CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 18: What's New In This Release
Added information about enabling the WWAN radio. For more information, see “About WWAN Communications” on page • Added information on the Intermec Dashboard. For more information, see “About the Intermec Dashboard” on page • Added ScanNGo bar codes to the manual. For more information, “ScanNGo Wi-Fi Configuration Bar Codes”...
Page 19: Power Supply Options
Chapter 1 — About the Computer • Intel Atom 1.6 GHz processor The CV41 Vehicle Mount Computer has an IEEE 802.11a/b/g radio installed and Wi-Fi® certified for interoperability with other 802.11a/b/g wireless LAN devices. Power Supply Options To use the CV41, you must apply power to it. By default, the CV41 comes with a DC power cable that connects directly to a forklift battery running 10-60 VDC power.
Page 20: About The Smart Dock
To connect any accessory such as a tethered scanner, an audio headset, or a USB flash drive, you need to purchase the correct accessory cables. For more information, contact your local Intermec representative. Make sure the smart dock is powered off before you connect any cables to it.
Page 21 Chapter 1 — About the Computer 7 Press the Power button on the smart dock to turn on the dock. 8 Press the Power button on the CV41 to turn on the CV41. CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 22: Remove The Cv41 From The Smart Dock
Chapter 1 — About the Computer Remove the CV41 from the Smart Dock The CV41 can easily be moved from one vehicle equipped with the smart dock to another. 1 Press and hold the Power button on the CV41 until the computer turns off.
Page 23: Secure The Cv41
Chapter 1 — About the Computer Secure the CV41 If you do not want users to remove the CV41 from a forklift, use either a padlock or a laptop security provision to keep your CV41 safe. Padlock Provision Location Laptop Security Provision Location CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 24: About The Leds
Chapter 1 — About the Computer About the LEDs The LEDs on the CV41 tell the state of the computer. Use this section to learn about the connection and system LEDs. Connection LEDs WWAN Wi-Fi Bluetooth Connection LED Status Descriptions State Description WWAN...
Page 25 Chapter 1 — About the Computer System LEDs System UPS battery Solid state drive LED System LED Status Descriptions State Description System Solid green The CV41 is on, or the CV41 is on but the backlight or display may be off. Blinking green The CV41 is in suspend mode, or external every 4.5 seconds...
Page 26: Cv41 Accessories
Read or write activity is occurring. drive There is no read or write activity. CV41 Accessories The CV41 does not ship with any accessories. All accessories are sold and ordered separately. For help, contact your local Intermec sales representative. CV41 Accessories Accessory Description...
Page 27 Chapter 1 — About the Computer CV41 Accessories (Continued) Accessory Description CANBUS Y-Cable Use the CANBUS Y-Cable to connect a CANBUS interface to the CV41. UPS Battery Purchase a new UPS battery when the one in your CV41 does not provide satisfactory operating time.
Page 28: About Internal Ups Battery
Conversely, disabling the screen turn off time also disables the CV41 turn off times. 1 Tap Start > Settings > Control Panel > Intermec Settings. The Intermec Settings screen appears. CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 29: About The Backup Battery
The Lithium-Ion battery is not user-replaceable and should last five years before it needs a replacement. The backup battery must only be changed by authorized service personnel. For more information, contact your local Intermec service representative. CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 30: Insert An Sd Card
Chapter 1 — About the Computer Insert an SD Card You can use an SD card to increase file storage and install software. The computer supports an optional 1 to 4 GB maximum capacity SD card. 1 Remove the CV41 from the smart dock. 2 Press the Power button to place the CV41 in Suspend mode.
Page 31: About The Touch Screen
Apply the optional touch screen protective film to help protect the screen from minor damage, scratches, and abrasions. Contact your local Intermec representative to order protective film for your touch screen. 1 Clean the touch screen from fingerprints, lint particles, dust, and smudges.
Page 32: Enable The Defroster
1 Tap Start > Settings > Control Panel > Intermec Settings. The Intermec Settings screen appears. 2 Tap Device Settings > Heater. The Heater screen appears.
Page 33: Change The Volume
Chapter 1 — About the Computer Change the Volume The CV41 can make sounds when you tap the screen or use an attached scanner. You can change the CV41 volume to suit your needs and the environment. 1 On the keypad, tap ALT to enable the secondary keys. 2 Tap F9 to increase volume or F10 to decrease the volume.
Page 34 In most fixed installations, you should mount the antenna initially in a vertically-polarized position, with the cable from the antenna parallel to the floor and ceiling. For information on purchasing an antenna, contact your local Intermec sales representative. CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 35: About The Keypad
Use the following sections to understand how to use the keypad. If you need to remap the keypad, use the Device Resource Kit. You can download this Resource Kit from the Intermec Developer Library website at www.intermec.com/idl. CV41 Keypad Overlay...
Page 36: Use The Modifier Keys
Chapter 1 — About the Computer Use the Modifier Keys The CV41 keypad provides modifier keys to let you access additional characters, symbols, and functions printed on the keypad overlay. Once you understand how to use the modifier keys and key sequences, you can access all of the additional features printed on the keypad overlay.
Page 37: Enable Or Disable The Keypad Backlight
The computer has a keypad backlight for low light conditions. By default, the keypad backlight is enabled. Disable the keypad to conserve power. 1 Tap Start > Settings > Control Panel > Intermec Settings. The Intermec Settings screen appears. 2 Tap Device Settings > Backlight > Keypad Backlight. The Keypad Backlight screen appears.
Page 38: Set The Keypad And Display Backlight Timer
When the display is on, the keypad backlight is also on. Use this section to learn how to set the keypad and display backlight timer. 1 Tap Start > Control Panel > Intermec Settings. The Intermec Settings screen appears. 2 Tap Device Settings > Power Management > Battery Power. The Battery Power screen appears.
Page 39 PC using a standard USB cable, and a USB cable adapter. To buy the USB cable adapter, contact your local Intermec representative. 1 Connect the CV41 to the smart dock. 2 Secure the USB cable adapter to the smart dock.
Page 40 Chapter 1 — About the Computer CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 41: Understand The User Interface And Intermec Applications
Use this chapter to learn about the Windows Embedded CE 6.0 user interface and how to interact with the screen. You can also use this chapter to learn about the Intermec applications on your computer, as well as additional Intermec applications you...
Page 42: About The User Interface
Chapter 2 — Understand the User Interface and Intermec Applications About the User Interface The user interface for the Windows Embedded CE 6.0 operating system is similar to previous versions of Windows CE. The interface is touch-friendly and easy to navigate. Use the following sections to understand how to interact with Windows CE.
Page 43: Use The Taskbar
Chapter 2 — Understand the User Interface and Intermec Applications Touch Screen Navigation Action Description Tap the screen once with your stylus or finger to select options, open or close applications, or launch menus. Double-tap Double-tap the screen with your stylus or finger to launch applications.
Page 44: Use Pop-Up Menus
Chapter 2 — Understand the User Interface and Intermec Applications Use Pop-Up Menus Use pop-up menus to quickly perform an action on an item. For example, you can use a pop-up menu to delete or make a copy of an item.
Page 45: Use Transcriber
Chapter 2 — Understand the User Interface and Intermec Applications Use Transcriber Use Transcriber to write anywhere on the screen using the stylus just as you would on paper. You can write an entire sentence of information, and then pause to let Transcriber change the written characters to typed characters.
Page 46: Sync To A Local Time Server
You can also download additional applications from the Intermec website to help you use all of the features of your computer. Applications Available On the Computer Use this table to understand some of the Intermec applications available on your computer.
Page 47 Chapter 2 — Understand the User Interface and Intermec Applications Applications Available On the Computer (Continued) Icon Application Description iSpyWiFi Use iSpyWiFi to check your 802.11 status and diagnose issues with the connection. Profile Settings Use Profile Settings to easily configure the computer for a specific use.
Page 48: Applications You Can Download For The Computer
You can download several Intermec applications from the website that extend the capabilities of your computer. All of the applications explained below are available from the Intermec website. Some of the applications require the purchase of a license to run. To find the application you want, go to www.intermec.com...
Page 49 Chapter 2 — Understand the User Interface and Intermec Applications SmartSystems Foundation provides a consistent way to manage Intermec devices including computers, vehicle mounted computers, RFID readers, printers and bar code scanners, located on-site or remote, to make the most of limited IT resources, and lower the total cost of ownership for Intermec data collection equipment.
Page 50 Chapter 2 — Understand the User Interface and Intermec Applications CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 51: Manage The Computer
Manage the Computer Use this chapter to learn how to remotely update, configure, and monitor your Intermec computers. You will also find information on installing and developing software applications as well as how to upgrade the system software.
Page 52: Manage The Computer In Your Network
When you have multiple computers and peripherals in your network, it is essential to have an easy way to manage updates, configure all of the devices, and remotely troubleshoot problems. Intermec provides a free device management software platform called SmartSystems™...
Page 53: Develop And Install Applications
With a Provisioning license, SmartSystems Foundation can automatically push software, configuration settings, and other files to connected computers. You can download SmartSystems Foundation from the Intermec website at no charge. For more information, visit www.intermec.com/SmartSystems. To purchase a Provisioning license, contact your local Intermec sales representative.
Page 54: Install Applications Using Smartsystems Foundation Console
You can use the SmartSystems console to drag-and-drop Intermec applications onto your computer. The console is part of SmartSystems Foundation. 1 Download your application file from the Intermec website and unzip it on your desktop PC. 2 Double-click the application file to install it. The application file should appear in the Software Vault.
Page 55: Update The Intermec Content Software
USB Y-Cable. • a USB flash drive. • the upgrade .exe file. This file is available from the Intermec website at www.intermec.com. Go to Support > Downloads > OS/Firmware/Drivers list. After you locate these items, you can update your computer.
Page 56: Update The Intermec Content Software
After the update is complete, the computer boots again. Update the Intermec Content Software You can use these methods to update the Intermec Content software on the CV41: • You can update individual computers, or multiple computers at the same time using the SmartSystems console.
Page 57: Update Intermec Content Using A Activesync
“Transfer Files To and From Your PC” on page 2 From your desktop PC, download the bundle you want to install. These bundles are available from the Intermec website at www.intermec.com. Go to Support > Downloads > OS/Firmware/Drivers list. 3 Transfer the bundle file to \System directory on the CV41.
Page 58 Chapter 3 — Manage the Computer CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 59: Configure The Computer
Configure the Computer Use this chapter to learn about the available methods for configuring your computer and how to use Intermec Settings. You can also use this chapter to learn how to configure network communications and wireless security.
Page 60: How To Configure The Computer
There are several ways to configure the computer: • Directly on the computer. You can use Intermec Settings directly on the computer to change only the settings on that computer. For more information, see the next section..
Page 61: Start Intermec Settings
Start Intermec Settings Intermec Settings is located in the Control Panel. • Tap Start > Settings > Control Panel > Intermec Settings. The Intermec Settings Main Menu appears. About the Structure of Intermec Settings Use the following tables to help find the parameters in Intermec Settings that you want to configure.
Page 62 Chapter 4 — Configure the Computer Data Collection Menu Data Collection Options Parameters You Can Configure • Tethered Scanner (COM 1) Enable Scanner Port • Symbologies • Symbology options • Scanner settings • Scanner port settings • Decode security • Tethered Scanner (COM 2) Enable Scanner Port •...
Page 63 Chapter 4 — Configure the Computer Communications Menu Communications Options Parameters You Can Configure Bluetooth Bluetooth settings (power, discoverable, connectable, and so on) Device Settings Menu Device Settings Options Parameters You Can Configure Backlight Keypad backlight Date and Time Date and time settings Heater Screen heater settings •...
Page 64 Intermec Browser Administration settings • Toolbar options • Key settings • Printer settings • Function key mapping • Intermec Terminal Emulation Program name (read-only) • Program version (read-only) • SIP settings • No Lockdown settings • No Auto-Start • OOR Monitor settings •...
Page 65 Chapter 4 — Configure the Computer SmartSystems Information Menu SmartSystems Information Options Parameters You Can Configure Identity Identity information (hardware version, firmware version, OS version, and so on) (read-only) Administrator Administrator settings (name, phone, and email) Location Location settings (country, state, city, campus, and detail) Information Device Notes (read-only)
Page 66: Navigate In Intermec Settings
RFID Options Parameters You Can Configure RFID Service RFID Service settings For more information on all parameters in Intermec Settings, see the Intermec Settings Command Reference Manual. Navigate in Intermec Settings You can easily navigate Intermec Settings to find the parameter you need to configure.
Page 67 Chapter 4 — Configure the Computer Profile Settings Screen Use Intermec Settings to determine the profiles you want the end user to see in the Profile Settings application. 1 Go to Device Settings > Profile Settings Application. 2 Select Always on, Maximizing battery life, or Normal.
Page 68: Restore Default Settings
After several minutes, all of the default settings are restored. Hide Menu Items in Intermec Settings You can hide items in the Intermec Settings menus if you do not want them available for other users to access. Hidden items are not saved when you back up your settings in the SmartSystems console.
Page 69: Use Intermec Settings Remotely With Smartsystems Foundation
Menu > Unhide All Items. Note: When you restore default settings in Intermec Settings, only the settings for visible items are restored to defaults. The settings for hidden menu items are not affected.
Page 70: About Network Communications
By default, the 802.11 radio is enabled. If it is disabled, use the following procedure to enable the Wi-Fi radio using Intermec Settings. 1 From the Intermec Settings main menu, tap Communications > 802.11 Radio > Radio Enabled.
Page 71: Configure Bluetooth Communications
2 Select the Radio Enabled check box and tap OK. By default, the computer uses Funk security and enables DHCP. 3 Use Intermec Settings to configure any other parameters you need to use for communication with your network. 4 Configure 802.11 security. For help, see “About Wireless...
Page 72: Connect To A Bluetooth Scanner
Chapter 4 — Configure the Computer Connect to a Bluetooth Scanner You can connect the computer to an Intermec Bluetooth scanner, such as the SF51 or SR61. 1 Tap Start > Settings > Control Panel > Bluetooth Scanning. 2 Tap Add Device.
Page 73: Connect To A Bluetooth Printer
• create an application that opens the wireless printing COM port on your computer. For help, see the Bluetooth Resource Kit, which is part of the Intermec Developer Library (IDL), available from the Intermec website at www.intermec.com/idl. • select the current wireless printer on your computer. For help, see the next procedure.
Page 74: Connect To A Usb Scanner
Intermec Data Collection wedge. You can program the scanner by: scanning the configuration bar codes from the scanner •...
Page 75 Chapter 4 — Configure the Computer 2 From the Intermec Settings main menu, select Tethered Scanner (COM 1 or COM 2). 3 Tap Scanner Settings. 4 Perform one of these items based on the type of scanner you are connecting: •...
Page 76: Create An Isp Connection
Chapter 4 — Configure the Computer 6 Check the Enable scanner port check box and tap OK. Create an ISP Connection You can create an Internet Service Provider (ISP) connection to send and receive email messages using Messaging (Outlook Email) and view web pages using Internet Explorer Mobile.
Page 77 Chapter 4 — Configure the Computer 5 Select the Dial-up Connection radio button. 6 Tap Next. 7 If you are using an external modem connected to your computer with a cable, select Hayes Compatible on COM1 from the Select a modem list. 8 Tap Next.
Page 78: Create A Vpn Server Connection
Chapter 4 — Configure the Computer 12 On the Dialing Properties screen, configure your dialing properties and tap OK. 13 Enter the User name, Password, and Domain (if provided by an ISP or your network administrator). 14 Tap Connect. Create a VPN Server Connection You can create a Virtual Private Network (VPN) connection to securely connect to servers, such as a corporate network, through the Internet.
Page 79: About Wireless Security
LEAP • This section explains how to configure wireless security on your computer. Intermec recommends that you implement WPA2 security using PSK (Personal) or 802.1X (Enterprise) key management as appropriate. You must use either Funk or Microsoft security to implement your security solution.
Page 80: Select A Funk Security Profile
By default, the active profile is Profile 1. Select a Funk Security Profile Use the following procedure to select a Funk security profile. 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Choose a profile. A list of configurable settings appears.
Page 81 1 Make sure the communications and radio parameters on your computer are configured. 2 Make sure Funk is selected as your security choice. 3 Start Intermec Settings. 4 Choose Communications > 802.11 Radio > Funk Security. 5 Select the profile you want to configure.
Page 82 9 Save your settings. Configure 802.1x Security With Funk Security Use the following procedure to configure 802.1x-WEP security with Funk security. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
Page 83 8 Save your settings. Configure Static WEP Security With Funk Security Use the following procedure to configure static WEP security with Funk. Intermec recommends that you use WPA2-PSK instead of WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
Page 84: Select Microsoft As Your Security Choice
Use Open (No Security) Associations with Funk Use the following procedure to configure your computer for open security using Funk. 1 Start Intermec Settings. 2 Choose Communications > 802.11 Radio > Funk Security. 3 Select the active profile you are using.
Page 85 Chapter 4 — Configure the Computer Select Microsoft Security Use the following procedure to select Microsoft security. 1 Start Intermec Settings. For help, see “Start Intermec Settings” on page 2 Choose Communications > 802.11 Radio > Security Choice. 3 From the Security Choice list, select Microsoft Security. An alert box appears telling you that you must save your settings and reboot the computer for the new security choice to take effect.
Page 86 Security. 1 Make sure the communications and radio parameters on your computer are configured. 2 Start Intermec Settings. 3 Choose Communications > 802.11 Radio > Microsoft Security. 4 For Infrastructure Mode, choose Infrastructure. 5 For Network Authentication, choose WPA-PSK. Data Encryption automatically defaults to TKIP for WPA and AES for WPA2.
Page 87 Chapter 4 — Configure the Computer Configure 802.1x Security with Microsoft Use the following procedure to configure 802.1x security with Microsoft security. Intermec recommends that you use WPA2-802.1x instead of 802.1x-WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
Page 88 11 Save your settings. Configure Static WEP Security With Microsoft Use the following procedure to configure static WEP security with Microsoft security. Intermec recommends that you use WPA2-PSK instead of WEP if possible. 1 Make sure the communications and radio parameters on your computer are configured.
Page 89: Load A Certificate
They contain a public key and the entity name that owns the key. Each certificate is issued by a certificate authority. 1 Start Intermec Settings. 2 Tap Communications > 802.11 Radio > Certificates. The Certificates screen appears.
Page 90 Chapter 4 — Configure the Computer Tap OK to close the message box. 4 To import a certificate chain: a Tap the Import PFX tab. b Tap Import Certificates to install the selected certificate. c In the CertImportUI screen, tap the <<< button next to the Select pfx to import text field.
Page 91: Use The Auto-On Feature
Use the Auto-On Feature You can use the Auto-On feature to turn on the CV41 when apply external power to the computer.
Page 92: About The Auto-On Feature
Chapter 5 — Use the Auto-On Feature About the Auto-On Feature The Auto-On feature turns on the CV41 when you apply external power to the computer. When Auto-On is disabled, the CV41 monitors the ignition input signal and turns on the computer when the ignition on your vehicle is active.
Page 93 Chapter 5 — Use the Auto-On Feature 2 Tap the Misc tab. 3 Make sure that Enable Auto-On is not selected and tap OK. CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 94 Chapter 5 — Use the Auto-On Feature CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 95: Use Wwan And Gps Communications
Use WWAN and GPS Communications Some configurations of the CV41 come equipped with a WWAN radio. With WWAN enabled, you can use UMTS or CDMA communications to transmit data through cellular wide-area networks (WANs), and use the Global Positioning System Receiver (GPS).
Page 96: About Wwan Communications
Chapter 6 — Use WWAN and GPS Communications About WWAN Communications The CV41 Vehicle Mount Computer has an optional WWAN radio that supports both CDMA and UMTS cellular technology. Use either one of these technologies to transmit data through cellular wide-area networks.
Page 97: Activate Cdma Communications
The following table lists the carriers that Intermec currently supports. If your carrier is not listed in the table, please contact Intermec product support to see if it is now supported.
Page 98: About Gps
“Connect an External Antenna” on page information, see For more information on purchasing an external GPS antenna, contact your local Intermec representative. Test the GPS Receiver Use this section to learn how to test the GPS receiver on the CV41 using the Gobi Connection Manager.
Page 99: Enable Screen Blanking
Enable Screen Blanking Enable screen blanking on your computer to turn off the computer screen while your vehicle is in motion.
Page 100: About Screen Blanking
CV41. If your vehicle lacks an electrical signal that detects vehicle motion, use a switch to enable screen blanking. You can install the switch in a variety of ways, but Intermec recommends you install a switch that closes when the user presses the accelerator pedal on a vehicle.
Page 101: Tools You Need
Chapter 7 — Enable Screen Blanking Tools You Need To install the switch , you need the following parts and tools: • Switch Mounting hardware and tools • • Custom serial cable Create a Custom Serial Cable To install the switch , you need to create a custom serial cable with a DB9 connector built to the following specifications outlined below.
Page 102: Install Switch For Screen Blanking
After you have wired and mounted the motion switch sensor, you must enable screen blanking in Intermec settings on the vehicle mount computer. 1 In Intermec Settings, select Device Settings > Screen Blanking on Motion. 2 In Screen Blanking on Motion, select the COM port the custom serial cable is connected to.
Page 103: Troubleshoot And Maintain The Computer
Troubleshoot and Maintain the Computer If you encounter any problems while using the computer, look in this chapter to find a possible solution. You will also find information on routine maintenance.
Page 104: About The Intermec Dashboard
You can easily see the health of the device and can help pinpoint the source of a problem to determine if it is hardware or software related. Intermec Dashboard displays information such as the status of network connections, battery usage, storage space, and internal devices.
Page 105 Chapter 8 — Troubleshoot and Maintain the Computer Problems With the Wi-Fi Connection (Continued) Problem Solution The computer is connected to the network Move closer to an access point or to a different location and you move to a new site to collect data. to reestablish communications until you reconnect Your computer now shows you are not with the network.
Page 106: Troubleshoot 802.1X Security
Chapter 8 — Troubleshoot and Maintain the Computer Troubleshoot 802.1x Security Use the following table to troubleshoot problems with your 802.1x security that will prevent you from connecting to your network, such as an incorrect password. Problems With 802.1x Security Problem Solution The computer indicates it is not...
Page 107 Follow the next procedure to verify available access points and networks, check signal strength, and view other diagnostics. If you need to contact Intermec Product Support, this information can be helpful in troubleshooting wireless network connection issues. 1 Tap Start > Programs > iSpyWiFi. The iSpyWiFi application launches.
Page 108: Troubleshoot Reading Bar Codes
Troubleshoot Reading Bar Codes Use this section to troubleshoot problems that may prevent you from being able to read a bar code with an Intermec scanner. If you cannot find the solution in the following table, refer to your scanner user guide for more information.
Page 109 Good Read light remains on, there may be a problem. Press one of the Scan buttons or pull the trigger again without scanning a bar code label. If the light is still on, contact your local Intermec representative. •...
Page 110: Troubleshoot Operating The Computer
Perform a clean boot. For help, see “Clean Boot the Computer” on page 99 • If the computer does not boot or reset, contact your Intermec representative for help. You tap the screen and nothing Align your screen. For help, see “Calibrate the Screen” on happens.
Page 111: Call Product Support
If you still need help after visiting Knowledge Central, you may need to call Product Support. To talk to an Intermec Product Support representative, call: 1-800-755-5505 Before you can call Intermec Product Support, make sure you have the following information ready: • Configuration number Serial number •...
Page 112: Find Your Operating System Version
• Tap Start > Settings > Control Panel > About. The OS version is displayed in the Version tab as the Intermec Content version. Reset the Computer If the computer does not resume after pressing the Power button, or if the computer or an application locks up, you may need to reset the computer.
Page 113: Clean Boot The Computer
Chapter 8 — Troubleshoot and Maintain the Computer Clean Boot the Computer In some cases where the computer completely stops responding, it may be necessary to perform a clean boot. Because clean booting may result in data loss, use this method only if all other recovery methods have failed.
Page 114: Replace The Fuse
Chapter 8 — Troubleshoot and Maintain the Computer 3 Press the UPS Battery Disconnect button located below the SIM card slot. 4 Reinstall the SIM card access panel and tighten the screws to a torque to a value of 4-5 in/lbs. Once power external power is reconnected to the CV41, the UPS battery automatically reconnects.
Page 115: Clean The Computer
Chapter 8 — Troubleshoot and Maintain the Computer Clean the Computer To keep the computer in good working order, you may need to clean the touch screen. Clean the touch screen as often as needed for the environment in which you are using the computer. To clean the computer, use a solution of ammonia and water.
Page 116 Chapter 8 — Troubleshoot and Maintain the Computer CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 117: Specifications And Default Settings
Specifications and Default Settings...
Page 118: Physical And Environmental Specifications
Appendix A — Specifications and Default Settings Physical and Environmental Specifications Physical Dimensions CV41 dimensions 21.4 x 26.8 x 4.3 /6.6 cm (8.4 x 10.6 x 1.7/2.6 in) CV41 weight 2.1 kg (5.6 lbs) Smart dock dimensions 15.5 x 18 x 6.4 cm (6.1 x 7.1 x 2.5 in) Smart dock weight 1.2 kg (3.2 lbs) Environmental Specifications...
Page 119: Hardware
Appendix A — Specifications and Default Settings Hardware Touch Screen 20 cm (8 in) color WVGA 800 x 480 LED backlit display. Standard display: • 400 NIT indoor display • Ambient light sensor • Glove compatible • Field-replaceable resistive touch screen Optional display: •...
Page 120: Wireless Lan
The settings are grouped by function and reflect the organization of Intermec Settings. Not all of the configuration settings are listed in this appendix. For detailed information on most of the settings, see the Intermec Settings Command Reference Manual.
Page 121 Appendix A — Specifications and Default Settings Symbology Settings (Continued) Symbology Default Value Codabar Disable Codablock A Disable Codablock F Disable Code 11 Disable Code 39 Enable Code 93 Disable Code 128/GS1-128 Enable Code 128, GS1-128, GS1-128 identifier DataMatrix Enable DutchPost Disable EAN/UPC...
Page 122 Postamble None (Disable) Symbology Identifier Disable Multicode Disable Scanner Settings Scanner Settings Default Value Scanner Model SR Intermec Scanner Trigger Mode Level Aimer Mode Typical aimer Hardware Trigger Enable Trigger Timeout (sec) Aiming Duration (msec) Turn Off After Good Read...
Page 123: Communications
Appendix A — Specifications and Default Settings Communications Use communications settings to configure how the computer communicates with the network. Communications Settings Communications Setting Default Value Device Name Intermec CV41 802.11 Radio Settings 802.11 Radio Setting Default Value Radio Enabled Security Choice Funk Microsoft Security...
Page 124 Appendix A — Specifications and Default Settings Heater Settings Screen Setting Default Value Screen Heater Enabled Screen Heater Turns Off at 0°C Keypad Settings Keypad Setting Default Value Caps Lock on Reboot Disabled Power Management Settings Battery Power Setting Default Value Backlight Turns On After (Battery Power) 3 seconds Screen Turns Off After (Battery Power)
Page 125: Core Messaging Service Settings
Use core messaging service settings to configure the message routers between client and server software applications. Core Messaging Service Core Messaging Service Setting Default Value Associated Server IP Null Broadcast Name INTERMEC Port 62241 Keep Alive Ping Interval 30 Seconds CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 126: Device Monitor Settings
Appendix A — Specifications and Default Settings Device Monitor Settings Use device monitor settings to configure how the computer monitors the network. Device Health Controls Device Health Setting Default Value Enable Health Data Collection Set Rule File Location \SmartSystems\HealthRules.txt Set Data Refresh Periods Asset Msg Send Period 0 seconds System Device Health...
Page 127: Port Pin Assignments
Appendix A — Specifications and Default Settings Port Pin Assignments Use this section to learn about the ports pin assignments on the CV41, smart dock, and cables. COM 1 and COM 2 Ports The COM 1 and COM 2 ports are located on the smart dock. By default, Pin 9 is configured to provide + 5 V for an external bar code scanner, or it can be configured to provide RI.
Page 128: Usb Port
Appendix A — Specifications and Default Settings USB Port The USB port is located on the back of the smart dock. USB Port Signal Description Common ground USBC_D+ USB client data signal USBC_D- USN client data signal USB_H1_PWR USB host 1 (5 V output power) Common ground Common ground USB_H1_D+...
Page 129: Canbus/Audio Port
Appendix A — Specifications and Default Settings CANBUS/Audio Port The CV41 CANBUS and audio port is located on the smart dock. The CV41 cannot support CANBUS and audio simultaneously. CANBUS/Audio Port Signal Description CAN reserved CAN_L CAN_L bus line dominant low CAN_GND CAN ground CAN reserved...
Page 130: Power Supply Connector
Appendix A — Specifications and Default Settings Power Supply Connector Power is supplied from the smart dock to the CV41 through the power connector. The power supply connector also provides a connection point for the vehicle chassis ground to be connected internally to the conductive chassis of the computer.
Page 131: Usb Dongle Cable
Appendix A — Specifications and Default Settings USB Dongle Cable Use the USB dongle cable to connect USB devices, such as a USB flash drive to the smart dock and CV41. USB host connector D9 male connector USB client connector USB Dongle Cable D9 Male Connector Signal Description...
Page 132 Appendix A — Specifications and Default Settings USB Dongle Cable D9 Male Connector (Continued) Signal Description USB_H1_D- USB host 1 data signal USBC_VBUS USB client 5 V detect from attached host USB Dongle Cable Host Connector Signal Description 5V_USB USB power, current limited USB2N_A USB D- EUSB2PA_A...
Page 133: Keypads And Keystrokes
Keypads and Keystrokes...
Page 134: Standard Characters
Appendix B — Keypads and Keystrokes Standard Characters Use the following tables to learn how to enter standard and other available characters and functions with the keypad. If there is no sequence of keystrokes for a particular character or function, it is only available through the soft input panel (SIP), which you can access by tapping the keyboard icon on the touch screen.
Page 135 Appendix B — Keypads and Keystrokes CV41 Alphanumeric Characters (Continued) To Enter Keypad CV41 Function Keys To Enter Keypad ¡ ¢ £ ¤ ¥ ¦ § ¨ © ª b ¡ b ¢ b £ b ¤ b ¥ CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 136 Appendix B — Keypads and Keystrokes CV41 Function Keys (Continued) To Enter Keypad b ¦ b § b ¨ b © b ª ¡ ¢ £ ¤ CV41 Special Keys To Enter Keypad * (asterik) @ (at symbol) # (pound) b &...
Page 137 Appendix B — Keypads and Keystrokes CV41 Special Keys (Continued) To Enter Keypad + (plus) ‘ (apostrophe) = (equals) _ (underscore) ^ (caret) > (greater than) < (less than) ( (left parenthesis) ) (right parenthesis) [ (left square bracket) ] (right square bracket) { (left curly brace) } (right curly brace) ~ (tilde)
Page 138 CV41 Special Keys (Continued) To Enter Keypad Left Arrow Right Arrow CapsLock Enter Shift Space Start (Windows) Ctrl Ctrl Intermec Dashboard CV41 Intermec Terminal Emulator Keys To Enter Keypad Attention Autolog Clear Duplicate EEOF Erase Find Field + Field - Fieldmark...
Page 139 Appendix B — Keypads and Keystrokes CV41 Intermec Terminal Emulator Keys (Continued) To Enter Keypad Help Home Keypad Menu Mode New Line Next Screen Page Print Previous Screen Remove Reset Return Roll Down Roll Up Select System Request View Down...
Page 140 Appendix B — Keypads and Keystrokes CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 141: Scanngo Wi-Fi Configuration Bar Codes
ScanNGo Wi-Fi Configuration Bar Codes You can use the ScanNGo Wi-Fi configuration bar codes to quickly configure the 802.11 radio in your computer.
Page 142: Radio Configuration Bar Codes
Use the following ScanNGo bar codes to enable the 802.11 radio and set the defaults for either Funk security or Microsoft security. After you scan the bar codes, you will still need to use Intermec Settings or another configuration program to set network-specific settings on your computer and to configure the wireless security.
Page 143: Configuration Bar Codes
Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 1D Configuration Bar Codes You can configure the computer with a 1D imager. 1 Scan the START HERE bar code from the table and wait for the program to start. 2 Scan the 1/9 bar code. 3 Scan the rest of the bar codes in any order.
Page 144 Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 1D Imager Radio Configuration Bar Codes When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Funk security to defaults CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 145 Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 1D Imager Radio Configuration Bar Codes (Continued) When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Funk security to defaults CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 146 Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 1D Imager Radio Configuration Bar Codes (Continued) When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Microsoft security to defaults CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 147 Appendix C — ScanNGo Wi-Fi Configuration Bar Codes 1D Imager Radio Configuration Bar Codes (Continued) When You Want To: Scan This Bar Code • Set all communication settings to defaults (Wi-Fi, WWAN if applicable) • Enable Wi-Fi - set Microsoft security defaults CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 148 Appendix C — ScanNGo Wi-Fi Configuration Bar Codes CV41 Vehicle Mount Computer (Windows CE) User Guide...
Page 150 Worldwide Headquarters 6001 36th Avenue West Everett, Washington 98203 U.S.A. tel 425.348.2600 fax 425.355.9551 www.intermec.com © 2012 Intermec Technologies Corporation. All rights reserved. CV41 Vehicle Mount Computer (Windows CE) User Guide *934-066-002* P/N 934-066-002...

This manual is also suitable for:

Cv41

Intermec CV41C User Manual

About the Computer

Understand the User Interface and Intermec Applications

Manage the Computer

Configure the Computer

Use the Auto-On Feature

Use WWAN and GPS Communications

Enable Screen Blanking

Troubleshoot and Maintain the Computer

Specifications and Default Settings

Keypads and Keystrokes

Scanngo Wi-Fi Configuration Bar Codes

Quick Links

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Summary of Contents for Intermec CV41C

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Table of Contents