Understanding Jam Messages And Locations - Konica Minolta Bizhub 4700P Service Manual

4.3.2

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on
the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.
Notes:

When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial
prints to the standard bin after a jammed page has been cleared. Check your printed output stack
for discarded pages.

When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto
setting does not guarantee that the page will print.
Area
1 Standard bin
2 Rear door
3
Tray 1
4
Tray [x]
5 Multipurpose feeder
6 Front door
bizhub 4700P/bizhub 4000P Service Manual
Printer control panel message
[x]-page jam, clear standard
bin. [20y.xx]
[x]-page jam, open rear door. [20y.xx]
[x]-page jam, remove tray 1 to clear
duplex. [23y.xx]
[x]-page jam, remove tray [x]. [24y.xx]
[x]-page jam, clear manual
feeder. [250.xx]
[x]-page jam, open front door. [20y.xx]
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What to do
Remove the jammed paper.
Open the rear door, and then remove
the jammed paper.
Pull tray 1 completely out, then push
the front duplex flap down, and then
remove the jammed paper.
Note: You may need to open the rear
door to clear some 23y.xx paper jams.
Pull the indicated tray out, and then
remove the jammed paper.
Remove all paper from the
multipurpose feeder, and then remove
the jammed paper.
Open the front door, then remove the
toner cartridge, imaging unit, and
jammed paper.