96Y Errors - Konica Minolta Bizhub 4700P Service Manual

Error code Description
959.37 Pensive command is invalid due to locked device
status
959.38 Incremental counter id(s) are invalid
959.39 Invalid NV address
959.40 Invalid Pensive command
Invalid firmware/controller board service check
Action
Update the firmware.
Note: Contact the next level of support for the correct firmware
level.
Does the error remain?

4.6.15 96y errors

96y error messages
Error Description
code
960.xx RAM Memory Error—RAM soldered on the card is bad
Replace the controller board.
961.xx RAM Memory Error—optional DRAM is bad
964.xx Download Emulation Cyclic Redundancy Check (CRC)
Error—checksum failure detected in the emulation
header or emulation file.
bizhub 4700P/bizhub 4000P Service Manual
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Action
Go to Invalid firmware/controller board
service check.
Yes No
Replace the The problem is
controller board. solved.
See Controller
board removal.
Action
Go to Controller board
Go to RAM memory error service
Go to Download emulation cyclic
redundancy service check.
removal.
check.