Understanding Jam Messages And Locations - Konica Minolta bizhub 4000P User Manual

Understanding jam messages and locations

When a jam occurs, a message indicating the jam location and information to clear the jam appears on
the printer display. Open the doors, covers, and trays indicated on the display to remove the jam.
Notes:
• When Jam Assist is set to On, the printer automatically flushes blank pages or pages with partial
prints to the standard bin after a jammed page has been cleared. Check your printed output stack for
discarded pages.
• When Jam Recovery is set to On or Auto, the printer reprints jammed pages. However, the Auto
setting does not guarantee that the page will print.
Area
1 Standard bin
2 Rear door
3 Tray 1
4 Tray [x]
5 Multipurpose
feeder
6 Front door
User's Guide
Printer control panel message
[x]-page jam, clear standard bin. [20y.xx]
[x]-page jam, open rear door. [20y.xx]
[x]-page jam, remove tray 1 to clear
duplex. [23y.xx]
[x]-page jam, remove tray [x]. [24y.xx]
[x]-page jam, clear manual
feeder. [250.xx]
[x]-page jam, open front door. [20y.xx]
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What to do
Remove the jammed paper.
Open the rear door, and then remove
the jammed paper.
Pull tray 1 completely out, then push the
front duplex flap down, and then remove
the jammed paper.
Note: You may need to open the rear
door to clear some 23y.xx paper jams.
Pull the indicated tray out, and then
remove the jammed paper.
Remove all paper from the multipurpose
feeder, and then remove the jammed
paper.
Open the front door, then remove the
toner cartridge, imaging unit, and
jammed paper.