4.8.2
Option tray pick/lift section service check
Action
Step 1
1.
Remove the option tray insert.
2.
Check the lift plate and gears for proper operation
by moving the metal plate.
Do the lift plate and gears move freely, and are they
free of wear or damage?
Step 2
Check the pick/lift motor for the following:
Gear tooth breakage
Freedom of rotation
Is it free of wear or damage?
Step 3
Check the cable J11 on the option tray controller card.
Is it properly connected and free of damage?
4.8.3
Option tray separator/pass-through motor service check
Action
Step 1
1.
Remove the option tray insert.
2.
Check the separator roll assembly gear under the
tray base for the following:
-
Gear tooth breakage
-
Freedom of rotation
Does it move freely, and is it free of wear or damage?
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Yes
Go to step 2.
Go to step 3.
Contact the next level of
support.
Yes
Go to step 2.
No
Replace the tray insert.
Replace the tray.
Replace the tray.
No
Replace the tray.