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Additional Information
Message
Received remote control ID
(n1). The unit current setting
is (n2).
Press [Home] button using
the correct remote control, or
setup remote control as
follows.
1. Press [.] and [#] at the same
time.
2. Within 2 seconds, press
[n2].
3. Press [Home] to finish, this
message will disappear.
If this message will not
disappear, please check the
batteries in your remote
control and try again.
Note
•
The remote control ID
of the remote control
(1/2/3) is represented
by n1.
•
The remote control ID
of the unit (1/2/3) is
represented by n2.
The address is invalid.
Cannot transmit to the local
site.
Check the address.
Calling the same site.
Check the address.
214
User Manual
•
The remote control IDs of the unit and remote control do not match.
→
Follow the on-screen instructions to change the remote control ID of the
remote control to match that of the unit.
→
If you cannot change the remote control ID of the remote control,
contact your dealer.
→
If multiple remote controls with assigned IDs will be used close together
or if you do not want this message to be displayed, select "OFF" for
"Check ID mismatch" (Page 130).
•
The IP address contains an invalid value.
→
Enter the IPv4 address correctly. The correct format is
XXX.XXX.XXX.XXX (dotted format decimal notation).
If the IPv4 address contains 1 or 2 digit numbers, enter these numbers
as they are. Do not enter like [.001].
Example: The IP address is [192.168.0.1].
–
Correct entry: [192.168.0.1]
–
Wrong entry: [192.168.000.001]
Multicast or broadcast addresses cannot be used.
→
Enter a valid IPv6 address. For the IPv6 address input format, refer to
Page 47.
→
When making a call by specifying an IPv6 address port number,
enclose the IPv6 address in square brackets as shown below.
[2001:db8::10]:5060
•
The address information contains an invalid value.
→
Enter the information correctly (Page 47).
•
The IP address of the other party is the same as your own IP address.
→
Register the correct IP address.
•
In a multiple-party video conference call, one or more of the parties is
using the same IP address.
→
Register the correct IP address.
Cause and Solution
Document Version 2018-01
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