Please read this manual carefully before using this product and save this manual for future use. KX-VC300/KX-VC600: Software File Version 3.10 or later In this manual, the suffix of each model number (e.g., KX-VC600 XX ) is omitted unless necessary.
If you are using the KX-VC300, sending images in Full HD can only be done by purchasing an activation key card (KX-VCS401) to activate this feature (Page 127). If using 2 or more Digital Boundary Microphones, stereo output can be enabled through system settings (Page 103). When using Digital Boundary Microphones and an Analogue Boundary Microphone together, stereo output may be unavailable depending on the connection configuration (Page 30, Page 31).
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Enhanced Features through the Use of Activation Keys By using an activation key (sold separately), you can upgrade the features of the KX-VC300 (Page 91). After you upgrade the features, the KX-VC300 can initiate 3-party/4-party video conference calls and send images in Full HD resolution.
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Introduction MCU Connection By connecting to an MCU (multipoint control unit), you can make multiple-party video conference calls with 5 or more parties, rather than the normal maximum of 4 parties (Page 53). For details about the types of MCUs you can connect to, contact your dealer. User Manual Document Version 2013-09...
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Also, some software parts of this product are licensed under the MOZILLA PUBLIC LICENSE (MPL). At least three (3) years from delivery of products, Panasonic will give to any third party who contacts us at the contact information provided below, for a charge of no more than the cost of physically distributing source code, a complete machine-readable copy of the corresponding source code and the copyright notices covered under GPL, LGPL, and MPL.
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Introduction Precaution Notice for users in California This product contains a CR coin cell lithium battery that contains perchlorate material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate Information on disposal in other countries outside the European Union These symbols are only valid in the European Union. If you wish to discard these items, please contact your local authorities or dealer and ask for the correct method of disposal.
Calling by Entering an Address Directly .................46 Calling from the Call History ...................48 Answering a Video Conference Call ................51 Connecting to a Non-Panasonic Video Conference System ........52 Connecting to an MCU ....................53 Changing the Screen Layout ..............55 Changing the Screen Layout during a 2-party Video Conference Call ......55 Changing the Screen Layout during a 3-party Video Conference Call ......57...
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Activating Enhanced Features ..................91 Overview of Activation Keys ...................91 Enabling Multiple-Party Video Conference Calls (KX-VC300 only) ........91 Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) ......91 Contacts and Settings ................92 Adding Contacts to the Contact List ................92 Registering a New Contact .....................92...
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Table of Contents Making H.323 Settings ....................118 Making Static NAT Settings ..................119 Making Codec Settings ....................121 Making Audio Input/Output Settings ................123 Making GUI Settings ....................123 Making HDMI Settings ....................124 Exporting Data ......................125 Importing Data ......................126 Activating Enhanced Features ..................127 Updating Software ......................128 Initialising a Video Camera ...................130 Performing System Initialisation ...................130 Making Local Site Settings ...................131...
For Your Safety For Your Safety For Your Safety WARNING To prevent personal injury and/or damage to property, be sure to observe the following safety precautions. General The following symbols classify and describe the Follow all warnings and instructions level of hazard and injury caused when this unit is marked on the unit.
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For Your Safety Do not attempt to repair the power cord, Clean the AC plug periodically with a plug, or AC adaptor. If the power cord or soft, dry cloth to remove dust and other plug is damaged or frayed, contact an debris.
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For Your Safety Battery CAUTION The battery contains diluted sulfuric acid, a very toxic substance. If the battery leaks and the liquid inside spills Power on the skin or clothing, immediately When the unit is not used over an wash it off with plenty of clean water. If extended period of time, take the the liquid splashes into eyes, batteries out of the remote control.
For Your Safety This product contains batteries. Replace only with the same or equivalent type. Improper use or replacement may cause overheating, rupture or explosion resulting in injury or fire. Dispose of used batteries according to the instructions of your local solid waste officials and local regulations.
Before Operation Before Operation Notes about Operation Avoid placing the device in areas with high humidity, and exposing it to rain. Neither the main unit nor the power plug is water Please pay attention to the following points when using resistant.
By installing and using this device, you are responsible Panasonic is not responsible for any damages for maintaining the privacy and usage rights of images caused by improper use of this device.
A replacement fuse please contact your local municipality, your cover can be purchased from your local Panasonic waste disposal service or the point of sale dealer. where you purchased the items.
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Precaution For users in Taiwan only Notice • This product contains a CR coin lithium battery. When disposing of the product, the battery must be removed. Contact your dealer for details. Document Version 2013-09 User Manual...
Precaution Federal Communications Commission Requirements Federal Communications Commission Interference Statement This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
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Precaution Manuseio de baterias usadas BRASIL Após o uso, as pilhas e/ou baterias deverão ser entregues ao estabelecimento comercial ou rede de assistência técnica autorizada. Cobrir os terminais positivo (S) e negativo (T) com uma fita isolante adesiva, antes de depositar numa caixa destinada para o recolhimento.
Preparation Preparation Accessory Information The following accessories are included: Included Accessories Accessories Quantity AC adaptor (Part No.: PNLV6506) Power cord Depends on country/area Remote control (Part No.: N2QAYB000674) Batteries (R6 [AA] dry cell) Note • The number and type of power cords may vary depending on the country/area of use. Please use whichever is appropriate for the country/area.
Preparation Part Names and Usage Main Unit (Front) Power LED Shows the power status. The LED is green when the power is on and off when the power is off. Remote Control Signal Receiver Receives Remote Control signals. The maximum range of reception is approximately 8 m (26.2 ft) from front of the unit, and approximately 3 m (9.8 ft) from 20°...
Preparation Main Unit (Back) KX-VC600 KX-VC300 Camera Control terminal (KX-VC600 only) Not used. RS-232C terminal Not used. MIC (Digital) jack (KX-VC600 only) (Page 29) Used to connect the Digital Boundary Microphone (optional) (Page 26). MIC (Analog) jack (Page 29) Used to connect the Analogue Boundary Microphone (optional) (Page 26).
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Preparation HDMI terminal (Page 29) Used to connect to the display with an HDMI cable. Component terminal (Page 34) Used to connect to the display with a component video cable. DC IN (Page 30) Connect the AC adaptor’s DC cord. Document Version 2013-09 User Manual...
Preparation Remote Control Press to enter screen standby mode (Page 28). Press to show your computer’s screen on your and the other party’s display during a video conference call. When not on a video conference call, the computer screen is shown on your display only (Page 79). Press to show the sub video camera’s images on your and the other party’s display during a video conference call.
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Preparation Press to return to the previous screen. Press to select a tone (equaliser) setting during a video conference call (Page 77). Press to mute the microphone during a video conference call, so that the other party cannot hear your voice (Page 74).
Preparation Boundary Microphone (Optional Accessory) Boundary Microphone Boundary Microphone (Digital Interface Type) (Analogue Interface Type) (Proprietary cable included. (Proprietary cable included. Cable length: approx. 8.5 m) Cable length: approx. 7 m) Model No.: KX-VCA002 Model No.: KX-VCA001 MIC Mute button Press to mute your own voice so that other video conference call participants cannot hear you (Page 74).
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Preparation For Canada Users This Class A digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe A est conforme à la norme NMB-003 du Canada. Document Version 2013-09 User Manual...
Preparation LED Patterns LEDs indicate the operational status of the unit, as follows: LED pattern Status Light blue on • Starting up Slow blue flashing • Idle state Blue on • In a video conference call (including when dialling, receiving a video conference call, and being disconnected) Orange on •...
Preparation Connecting the Unit Note • If your display is not compatible with HDMI, use a component cable (Page 34). Since This section describes how to connect the main video sound signals are not transmitted when camera, display, microphone, LAN cable, AC adaptor using a component cable, connect an and power cord.
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Preparation Note Digital Boundary Microphones (KX-VC600 only) • Set the hub/router to Auto Negotiation mode. Up to 4 Digital Boundary Microphones can be • If the system is set to 100M Full Duplex, it connected in cascade. There are no separate terminals is necessary to change the system setting.
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Preparation Noise A quiet A regular A noisy level/ room (40 room (45 room (50 Micro– dBsplA) dBsplA) dBsplA) phone Display approx. approx. approx. 2.2 m 1.2 m (13.1 ft) (13.1 ft) (approx. (approx. (approx. Microphone Microphone 9.8 ft) 7.2 ft) 3.9 ft) approx.
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Preparation Also, Digital Boundary Microphones and (the grey circle indicates the microphone’s range): general-purpose microphones can be used simultaneously. Display 2 m (6.5 ft) Approx. Approx. Approx. Microphone Microphone Microphone 60° 60° About 60° around the connector side is outside the Note microphone’s range.
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Preparation Amplifier/Active Speaker About Headset Connection You can connect a headset to the headset jack on the front of the unit. This section describes how to connect an amplifier/ active speaker. Headset Connect the amplifier/active speaker to the Audio Out L/R jack on the back of the unit using a stereo Note pin plug cable.
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Preparation Connecting the Display with a Component Cable If your display does not have an HDMI terminal, use a component cable for connection. Connect the display to the Component terminal on the back of the unit using a component cable. Note •...
Preparation Turning the Power On/Off Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. Press the Power button on the front of the unit. • The Power LED turns on. Then, the Status LED starts flashing blue slowly, and the Home screen is displayed.
Preparation Screen Display Home Screen (Idle Screen) Displayed when the power is turned on. Also displayed when the [Home] button is pressed on the remote control. Main Video Camera Image Displays the video from the main video camera. Unit Information The information displayed differs depending on the selected connection mode (Page 115).
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Preparation Icon Status of Settings "H.323" is set to "ON" and "Encryption (H.323)" is set to "ON". "H.323" is set to "ON" and "Encryption (H.323)" is set to "OFF". Group/Site Displays the name/group name assigned to One-Touch Connection number 1 through 5. If the name is too long to display, it will be shortened and ended with "...".
Preparation Menu Screen (Idle Screen) Displayed when [Menu] is pressed on the remote control. Displays operations you can perform and settings you can change. Menu List Displays the various functions you can use and settings available to change. Guide Displays operations you can perform with the remote control when performing features or changing settings.
Preparation Video Conference Call Screen Other party’s information When registered in the contact list: The other party’s name/group name is displayed. When not registered in the contact list: The other party’s IP address, SIP URI (SIP user name@SIP domain name), host name (e.g., hdvc.example.com), H.323 extension, H.323 name, MCU’s conference room number@IP address, or MCU’s SIP user name@IP address is displayed.
Preparation • You can set whether to display the icon. This setting affects all displayed images (excluding your own image) (Page 101). For example, if icon display has been enabled, the icon will be displayed on the image of all other parties, but not on your own image. However, if icon display has been disabled, the icon will not be displayed on any of the images.
• If you are using the KX-VC300, 3-party/4-party video conference calls can only be made after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 127). For details about the activation key, contact your dealer.
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Starting a Video Conference Calling from the Home Screen Press [Home]. • The Home screen is displayed. With the dial keys, enter a One-Touch Connection number (1 to 5). • The information registered in the selected One-Touch Connection number is displayed. Press [Start] to start the call.
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Starting a Video Conference Calling from the Menu Screen Note • From the Menu screen, you can make a video conference call using up to 300 speed dial numbers (1 to 300). (From the Home screen, you can make a video conference call using up to 5 One-Touch Connection numbers [1 to 5].) Press [Menu].
Starting a Video Conference Calling from the Contact List (2-party Conference/3-party Conference/4-party Conference) Note • To make a video conference call from the contact list, you must first register contacts in the contact list (Page 92). • If "IP Address" is set to "Auto" on the network settings screen (Page 97), the unit’s IP address will be automatically obtained using a DHCP server, and therefore may change to a different IP address from the one registered in the other party’s contact list.
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Starting a Video Conference Select the entry you want to call using [ • You can switch the index tab back and forth using ]. (Index tabs in which no entries exist will be skipped.) • Press a numeric button on the remote control to switch to the index tab assigned to that button, as shown below.
1 and 2. Select "Multi-Point" using [ Note • If you are using the KX-VC300, you can select "Multi-Point" after purchasing an activation key card (KX-VCS301) to activate multiple-party video conference calls (Page 127). For details about the activation key, contact your dealer.
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Starting a Video Conference Use [ ] to select "SIP" or "H.323". Press [Start] to start the call. • You can also start the call by pressing [Enter]. When you want to end the call, press [End]. • The Home screen is displayed. Note •...
• 2-party/3-party/4-party video conference calls can be made using the outgoing call history. • When connecting to non-Panasonic video conference systems or using H.323, you can make only 2-party video conference calls using the outgoing call history. • For video conference calls made using the contact list, the contact name is displayed. For video conference calls made by entering the IP address (or host name)/SIP URI/H.323 extension/H.323 name/MCU’s...
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Starting a Video Conference Press [Menu]. • The Menu screen is displayed. Select "Call History" using [ ] and press [Enter]. • The outgoing call history screen is displayed. 2, 3 Note • The result of the video conference call is displayed in the "Call result"...
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Starting a Video Conference • When a contact in the incoming call history is newly added to your contact list, the incoming call history will be updated to display the contact’s information from the contact list. • When a party that is not registered in your contact list is selected, if you press [B], the contact list registration screen will be displayed and a new contact can be registered (Page 95).
Starting a Video Conference Answering a Video Conference Call Depending on your setting, you can either respond to a request to participate in a video conference call manually (manual answer) or automatically (automatic answer) (Page 99). Note • Make sure that peripheral devices (e.g., display, main video camera) are turned on. When Manual Answer is Set When a video conference call is incoming there will be an incoming call ring, and a dialogue box is displayed.
Starting a Video Conference Connecting to a Non-Panasonic Video Conference System You can connect to a non-Panasonic video conference system and have a 2-party video conference call. Intranet Note • Non-Panasonic video conference systems you want to connect to must meet the following criteria.
Starting a Video Conference Connecting to an MCU Connecting to an MCU allows you to have a video conference call with 5 or more parties. Intranet Note • MCUs you want to connect to must meet the following criteria. Confirm the settings of the MCU. –...
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Doing so allows you to operate (e.g., change the screen layout) the MCU remotely. Note • Tone signals can only be sent when connecting to an MCU. They cannot be sent between Panasonic HD Visual Communication Units. • Features and operations that can be performed remotely will vary depending on the MCU.
Changing the Screen Layout Changing the Screen Layout during a 2-party Video Conference Call You can choose from 3 different screen layouts when taking part in a 2-party video conference call. Press [Layout]. • The screen will cycle through the available layouts each time you press [Layout].
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[R]: The screen layout will be switched to Layout 1. • When connecting to an MCU or non-Panasonic video conference system, images received from the other party may not be displayed in the correct aspect ratio (the ratio of the width of the image to its height).
You can choose from 7 different screen layouts when taking part in a 3-party (This Site, Site 1, Site 2) video conference call. Note • You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Layout]. •...
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Changing the Screen Layout Layout 1 Layout 2 Layout 7 Layout 3 Layout 6 Layout 4 Layout 5 A: Site 1 B: Site 2 C: This Site User Manual Document Version 2013-09...
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Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. layout displayed by each button depends on the screen layout currently in use. You cannot switch the screen layout to Layout 2 directly. However, you can switch to Layout 2 if you press [Layout] first (Page 57).
You can choose from 6 different screen layouts when taking part in a 4-party (This Site, Site 1, Site 2, Site 3) video conference call. Note • You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Layout]. •...
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Changing the Screen Layout Layout 1 Layout 2*¹ Layout 6 Layout 3 Layout 4 Layout 5 A: Site 1 B: Site 2 C: Site 3 D: This site Image edges are trimmed and the image is centred. Document Version 2013-09 User Manual...
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Changing the Screen Layout Note • You can press [B], [R], or [G] to switch the screen layout to that button’s pre-assigned layout. The layout displayed by each button depends on the screen layout currently in use. Display Screen Layout Remote sites Layout 1 All Sites...
The features that can be used may be limited depending on your video camera model. (e.g., A video camera with only a zoom feature) • When the other party is using a non-Panasonic video conference system, some operations may not be available, or unintended operations may occur. Press [CAM Ctrl].
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Controlling a Video Camera Use [ ] to select the site to display and press [Enter]. • The camera control screen is displayed. Press the buttons on the remote control to operate the video camera. [B]: Zoom out [R]: Zoom in ]: Pan the video camera left/right.
Controlling a Video Camera Registering a Preset When you are not on a video conference call, you can register up to 9 presets (pan, tilt, zoom position, etc.) of the video camera connected as the main or sub video camera on your side. Note •...
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Controlling a Video Camera Press a numeric button (1–9) to select the preset number to use. • The selected preset number is displayed in the upper right corner of the screen. Note • When a preset number that has already been registered is selected and preset registration is performed, that preset’s registered information will be overwritten.
Controlling a Video Camera Recalling a Registered Preset During a video conference call, you can set your own video camera’s direction, zoom and magnifier settings, etc., to the desired state by selecting a registered preset. Note • For details about compatible video camera models, contact your dealer. •...
Controlling a Video Camera Changing Video Camera Settings Whether or not you are on a video conference call, you can set the brightness and white balance, etc., of the video camera connected as the main or sub video camera on your side. Note •...
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Controlling a Video Camera Press [Menu]. • The camera menu screen is displayed. Use [ ] to select the item you want to set, and press [Enter]. • The setting screen for the selected item is displayed. Note • Some items may not be displayed depending on your video camera model.
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Controlling a Video Camera "White Balance" screen This function adjusts the colour so that white colours always appear white under various types of light sources. "White Balance": Press [Enter] and use [ ] to select the desired value for the white balance ("Auto", "Indoor 1", "Indoor 2", "Outdoor (Sunny)", "Outdoor (Cloudy)", or "Calibrate").
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Controlling a Video Camera "Digital Zoom" screen This function crops the centre part of the video image and enlarges it through digital processing. "Digital Zoom": Press [Enter] and use [ ] to select "ON" or "OFF". "Magnifier Settings" screen This function crops a part of the video image and displays it in the four corners of the screen.
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Controlling a Video Camera Configure the advanced settings of the magnifier by pressing the [G] button on the remote control. Note • The magnifier settings can be registered as a preset (Page 65). (To change which position to magnify): If you want to change which content to magnify, adjust the magnification position by pressing ] to move the frame that indicates the area to magnify.
Adjusting the Volume and Tone Adjusting the Volume You can adjust the volume during a video conference call. Press [Volume (+/–)]. • The volume level bar is displayed at the bottom of the screen. Adjust the volume using [Volume (+/–)]. •...
Adjusting the Volume and Tone Muting the Microphone During a video conference call, you can mute the microphone so that your voice cannot be heard by the other party. You will be able to hear the other party’s voice, but they will not be able to hear you. Note •...
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Adjusting the Volume and Tone Muting the Microphone (Operation with the Boundary Microphone) Press the MIC Mute button. • An icon appears in the status display area of the screen (Page 36), and the LED light on the Boundary Microphone (Page 26) becomes red. Make sure the colour of the LED changes.
Adjusting the Volume and Tone Reducing Microphone Noise (KX-VC600 only) You can reduce the amount of ambient noise picked up by the microphone (shuffling of papers, etc.) during a video conference call. When noise reduction is in effect, the volume level of voices may also be reduced. Press [Y].
Adjusting the Volume and Tone Adjusting the Tone You can adjust the tone during a video conference call. Press [Tone ( / )]. • The tone control dialogue box appears, and the current tone setting is displayed. 1, 2 Press [Tone ( / )] to select a tone setting. •...
Displaying Other Video Sources Displaying a Computer’s Screen You can display a computer’s screen on your display and to other parties by connecting the computer to the unit. This is convenient when explaining something on the computer’s screen while showing it to others, for example. Main video camera Computer Router...
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When using the KX-VC300, you can display the computer’s screen only. When using the KX-VC600, you can switch the display between the combined screen (the computer’s screen, and the video feeds from both you and the other party) and the computer-only screen.
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Displaying Other Video Sources Example: During a 4-party video conference call Site 1 Site 2 Computer’s Screen Site 3 This Site Note (When using the KX-VC600) • In the combined screen display, the computer’s screen, your own screen, and the other party’s screen are scaled and displayed at 95 % of their original sizes.
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One or more other parties in the video conference call is using a software version older than 2.30 (not including 2.30). When using the KX-VC300: • The computer’s screen is shown on the display. The other party’s display also shows the same screen.
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• When using H.323 or connecting to an MCU or non-Panasonic video conference system, you may not be able to display the computer’s screen on the other party’s display. An error message is displayed. To return to displaying your main video camera’s image, press [Enter].
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(H.239). Note • Dual stream is available only when you are using H.323 and connected to an MCU or non-Panasonic video conference system. • You can switch the display by pressing the buttons on the remote control.
Displaying Other Video Sources Displaying the Sub Video Camera’s Image When a sub video camera is connected to the unit, you can display the sub video camera’s image on your display and to other parties. You and the other party can control the displayed image (Page 63). Main video camera Sub video camera Router...
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Pressing [Full Screen] on the remote control will hide or unhide the other party’s information, duration, and guide displays. • When connecting to another Panasonic HD Visual Communication Unit: – While displaying your sub video camera’s image, the other party cannot press [Camera Sub] to display their own sub video camera’s image.
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Displaying Other Video Sources • When using H.323 or connecting to an MCU or non-Panasonic video conference system: – Even while displaying your sub video camera’s image, it is also possible for the other party to start sharing their sub video camera’s image. In this case, note that the other party’s sub video...
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Note • Fix your sub video camera and the object so that the image is not blurred. • You cannot perform this operation when using H.323 or connecting to an MCU or non-Panasonic video conference system. Press [Camera Sub]. •...
Displaying the Connection Status Displaying the Connection Status You can confirm the connection status of the network and peripheral devices. Press [Status]. • The connections status screen is displayed. An "X" mark is displayed next to any network or peripheral devices connection that is not in normal operation or not connected.
3 parties displayed under "Site 1", "Site 2" and "Site 3". *1*2 "Frequency" is not displayed when using H.323 or connecting to an MCU or non-Panasonic video conference system. Depending on the other party, "Name" may be blank. •...
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Displaying the Connection Status Press [Back]. • The display returns to the screen in use before the step 1 was performed. User Manual Document Version 2013-09...
If you are using the KX-VC300, you can only send images in HD (1280 ´ 720) unless the feature for sending images in Full HD (1920 ´ 1080) has first been enabled by purchasing an activation key card (KX-VCS401) (Page 127).
Contacts and Settings Contacts and Settings Adding Contacts to the Use [ ] to select the following items for input: "Group/Site": Enter a name for the contact (up to Contact List 24 characters) (Page 137). "Speed Dial": Enter a speed dial number (1–300). "Max.
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When "Multi-Point" is set to "2 sites" or multiple-party contact. "3 sites", the maximum bandwidth that is • If you are using the KX-VC300, registering a set on the connection settings screen multiple-party contact can only be done after (Page 98), or on the select local site...
Contacts and Settings Note Press [Home]. • To continue entering another contact, press • The Home screen is displayed. [B] and repeat steps 3–5. Press [Home]. Deleting a Contact • The Home screen is displayed. Press [Menu]. • The Menu screen is displayed. Editing Contact Information Use [ ] to select "Contact List"...
Use [ ] to select the single-party entry you • If you are using the KX-VC300, registering a want to add as a contact, and press [B]. multiple-party contact can only be done after •...
Contacts and Settings Changing System Use [ ] to select the multiple-party entry you want to add as a multiple-party contact, and press Settings [B]. • The contact list registration screen is displayed. Note • If a video conference call is received while data is being entered, a dialogue box to confirm if you answer a video conference call is displayed.
Contacts and Settings Making Network Settings Use [ ] to select "Yes" and press [Enter]. • The system settings screen is displayed. Note Press [Home]. • You can use the administrator menu to hide the • The Home screen is displayed. network settings screen (Page 123).
Contacts and Settings "Default Gateway": Enter the IP address of the Press [G]. default gateway. • A dialogue box to confirm the saving of settings is displayed. Note • "IP Address", "Subnet mask", and Use [ ] to select "Yes" and press [Enter]. "Default Gateway"...
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• Selecting "Auto" or "HD" is recommended. the maximum bandwidth set by the dealer. • If you are using the KX-VC300 and you want For details, contact your dealer. to set "Max Resolution" to "Full HD" or set • When you make a 3-party video conference "Video Quality"...
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MCU or non-Panasonic video dealer. conference system. • If you are using the KX-VC300, "Full HD" • If one of the other parties is using a software can only be selected after purchasing an version older than 2.30 (not including 2.30), activation key card (KX-VCS401) to enable "Audio"...
Contacts and Settings – Making Screen Standby "ON" (default): Enables the detection of Boundary Microphones or headset. Settings – "OFF": Disables the detection of Boundary Microphones or headset. When the remote control is not operated or a video conference call is not received for a specified length of Note time, the unit enters standby mode.
Contacts and Settings "Medium" [default] or "High") of an incoming call Press [Home]. ring. • The Home screen is displayed. "Default Sound Lev.": Use [ ] to select the volume level (0–20) at the start of a video conference call (default: 16). Making Sound Settings "Sound Pre-sets": Press [Enter] and use [ ] to select the tone ("More Highs",...
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Contacts and Settings Use [ ] to select "MIC Setting" and press Use [ ] to select "Settings" and press [Enter]. [Enter]. • • The auto settings screen is displayed. The system settings screen is displayed. Note Press [ • If the manual settings screen is displayed, •...
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Contacts and Settings • When using Digital Boundary Microphones When setting Digital Boundary Microphones as and an Analogue Boundary Microphone follows: together, the output settings differ as follows: Display Main video camera – Digital Boundary Microphones: Manually set output Speaker Speaker –...
Contacts and Settings settings will not match the location of the Digital "Remote control ID": Use [ ] to select a Boundary Microphone. remote control ID ("ID1" [default]/"ID2"/"ID3") for the unit. "Check ID mismatch": Use [ ] to select Making Remote Control "ON"...
Contacts and Settings When "Remote ID enable" is set to Use [ ] to select "Language Setting" and "OFF" (Page 105): press [Enter]. The system settings screen is displayed. Press • The language settings screen is displayed. [Home] to return to the Home screen. Use the following procedure to change the ID of the remote control.
[Enter]. • Press [ The video camera settings screen is displayed. • The second page is displayed. For KX-VC300: Press [ ] twice to select the third item from the top, press [Enter]. For KX-VC600: Press [ ] three times to select the fourth item from the top, press [Enter].
Contacts and Settings Performing System Use [ ] to select "Yes" and press [Enter]. Maintenance • The system settings screen is displayed. Press [Home]. • The Home screen is displayed. Display Unit Information You can view the setting information for the unit. Press [Menu].
Contacts and Settings Press [ ] three times. Use [ ] to select "Network Test" and press • [Enter]. The fourth page is displayed. • The network test screen is displayed. Use [ ] to select "Enhancement" and press [Enter]. •...
Contacts and Settings Press [R]. • Use [ ] to select "Settings" and press The self diagnosis ends. [Enter]. Note • The system settings screen is displayed. • If you do not press [R], the self diagnosis will automatically end after about Press [ ] three times.
Contacts and Settings Displaying the Licence Use [ ] to select "EULA" and press [Enter]. Information • The End-User Licence Agreement display screen is displayed. You can display information about the licence and Open Source Software. Press [Menu]. • The Menu screen is displayed. Use [ ] to select "Settings"...
Contacts and Settings Making Administrator Use [ ] to select "Password", then enter the administrator password (4–10 digits). Menu Settings Note • Please enter the administrator password Note that was set during installation. • If a video conference call is received while data •...
Contacts and Settings Use [ ] to select the following items and enter Use [ ] to select "Encryption" and press a password (4–10 digits): [Enter]. "Current password": Enter the current password • The encryption settings screen is displayed. (default: 00000000). "New password": Enter the new password.
Contacts and Settings "Encryption Key (SIP)": Enter an encryption key Use [ ] to select "Update Settings" and (4 to 256 characters [alphanumeric, space, press [Enter]. symbols]) (Page 137). • The update settings screen is displayed. Note • &, <, >, comma (,), double quotation mark (") cannot be entered.
For details about KX-VC Series NAT "SIP": Use [ ] to select "ON" (default) or Traversal Service, refer to the following web "OFF". site: http://panasonic.net/psn/products/hdvc/ Note nat_traversal/index.html • When "OFF" is selected, you cannot use a Press [G]. SIP server even if "ON" is set to "SIP •...
"OFF". • Video conference calls to an MCU or a "SIP Server Address": Enter the SIP server’s IP non-Panasonic video conference system address (or host name). through a SIP server using a SIP URI are not guaranteed.
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Contacts and Settings "SIP Username": Enter the SIP user name. When Auto (TCP / UDP) is selected, Alphanumeric characters and the symbols . = * + _ communication will be attempted in order of ! ? / ' ( ) can be entered (up to 60 characters). TCP and then UDP.
Contacts and Settings Making H.323 Settings "OFF" is selected for "SIP Server" (Page 116). Note "Gatekeeper Address": Enter the gatekeeper’s IP address (or host name). • These settings can only be made in IP mode (Page 115) and when "H.323" is set to "ON" on Note the call type settings screen.
Contacts and Settings • When the authentication password is Use [ ] to select "Static NAT Settings" and displayed as asterisks (*), pressing [Y] press [Enter]. deletes the entire authentication password. • The Static NAT settings screen is displayed. "H.460": Use [ ] to select "ON"...
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Contacts and Settings "SIP (2-Point)": Enter the port number for 2-party video conference calls (5000–5099) for communication using a SIP server (default: 5060). Note • If the port number is changed, the IP address and the changed port number (IP address: port number) will be displayed for the unit information on the Home screen (Page 36).
Contacts and Settings Making Codec Settings These settings determine which codecs are enabled and disabled. When using H.323, "H.323 / Video System (H.264)" and "H.323 / Audio System" can be enabled or disabled for each codec. When using SIP, select a pattern in which "SIP / Video - Audio System"...
Contacts and Settings – Making Audio Input/Output "ON" (default): Enables the echo canceller feature. Settings – "OFF": Disables the echo canceller feature. "Auto Gain Control": Use [ ] to select Note whether to enable the auto gain control feature. • These settings are for adjusting the audio –...
Contacts and Settings Use [ ] to select "GUI Settings" and press – "Partially Hide": Everything is hidden [Enter]. except for the control name and the remote • control’s colour button. The GUI settings screen is displayed. – "Fully Hide": All of the guide area is hidden. "Edit Contact list": Use [ ] to select "ON"...
Contacts and Settings Exporting Data Use [ ] to select "HDMI Settings" and press [Enter]. • The call log, operation log, and contacts list can be The HDMI settings screen is displayed. saved on a USB memory device. The saved operation log can be used to specify the cause when problems occur.
Contacts and Settings Importing Data Use [ ] to select "Export data" and press [Enter]. • The contacts list and other data exported from the unit The data export screen is displayed. can be re-imported from a USB memory device. Note •...
Contacts and Settings Use [ ] to select "Enhancement" and press Use [ ] to select "Import data" and press [Enter]. [Enter]. • The software enhancement screen is • The data import screen is displayed. displayed. Check the field "MPR ID" (A). Use [ ] to select the following items for input: "USB Directory": Specify the directory that...
"Activated Features", as follows: – "4-Point Connection": The feature for Updating Software making multiple-party video conference calls is enabled (KX-VC300 only). Note – "1080 Full HD": The feature for sending • images in Full HD resolution is enabled If you want to update software using a USB (KX-VC300 only).
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Contacts and Settings Note Use [ ] to select "Software update" and press [Enter]. • Please carefully read and confirm the • The software update screen is displayed. cautions in the dialogue box before proceeding to the next step. Use [ ] to select "Yes"...
Contacts and Settings Check the settings for "DNS Server" or Use [ ] to select "Camera Initialize" and "Primary DNS Server" in network settings press [Enter]. (Page 97) (or local site settings when a local • The video camera initialisation screen is site is selected [Page 131]).
Contacts and Settings Making Local Site Use [ ] to select "System Initialize" and press [Enter]. Settings • A dialogue box confirming whether you want to start the system initialisation is displayed. You can register up to 10 local sites. The same unit can be used in multiple meeting rooms without the need to change the network or connection mode settings.
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Contacts and Settings Note Otherwise, the image quality and the sound quality cannot be guaranteed. • If the required settings are not specified on "Encryption (SIP)"/"Encryption (H.323)": Use all of the screens, pressing [G] on any of the screens will not save the settings. Save the ] to select whether to enable encryption.
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Selecting "Auto" or "HD" is recommended. "IP Address": Enter the IP address for the local • If you are using the KX-VC300 and you want site. to set "Max Resolution" to "Full HD" or set "Subnet mask": Enter the subnet mask.
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Contacts and Settings Note Note • • "Primary DNS Server" and "Secondary To select "ON", "SIP Server" must be set DNS Server" can be entered only if "DNS to "OFF". Server" is set to "Manual". • "ON" cannot be selected unless the •...
Contacts and Settings Note Use [ ] to select "Yes" and press [Enter]. • When the current connection mode and the • The select local site screen is displayed. selected local site’s connection mode are different, the system will automatically Press [Home].
Contacts and Settings Use [ ] to select the local site you want to edit. Use [ ] to select "Select local site" and press [Enter]. • Press [B]. The select local site screen is displayed. • The local site edit screen is displayed. Use [ ] to select the local site you want to Use [...
Input Inputting Letters and Numbers You can use the remote control to input letters and numbers. The following tables detail the characters and numbers that can be input. The language that can be input depends on which language is selected through system settings. Press the indicated button repeatedly to cycle through the characters and numbers assigned to that button until the character you want to input is displayed.
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Input Table 1 English (US)/English (UK) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
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Input Table 2 German Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 3 French (FR)/French (CFR) Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À...
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Input Table 4 Italian Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode a à á â ã ä å æ A À...
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Input Table 5 Spanish Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 6 Dutch Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 7 Portuguese Latin Mode Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Number Uppercase Lowercase Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred -preferred -preferred Mode Mode Mode Mode Mode Mode A À Á Â Ã Ä Å a à...
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Input Table 8 Japanese Latin Mode (Normal) Button Katakana Mode Number Mode Uppercase Lowercase (Full-Width) (Normal) -preferred Mode -preferred Mode アイウエオァ ィ ゥ ェ ォ カキクケコ A B C a b c 2 a b c A B C 2 サシスセソ...
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Input Table 9 Russian Cyrillic Mode Latin Mode Number Uppercase Lowercase Uppercase Lowercase Button Mode -preferred -preferred -preferred -preferred Mode Mode Mode Mode A Á Â Ã À B C Ç a á â ã à b c ç А БВ Г аб вг2 абвг...
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Input Continued from previous page Extended Character 1 Extended Character 2 (Western Europe) Mode (Eastern Europe) Mode Uppercase Lowercase Uppercase Lowercase Button -preferred -preferred -preferred -preferred Mode Mode Mode Mode A À Á Â Ã Ä Å a à á â ã ä å æ Æ...
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Input Table 10 Chinese Latin Mode Button Number Mode Uppercase-preferred Mode Lowercase-preferred Mode A B C a b c 2 a b c A B C 2 D E F d e f 3 d e f D E F 3 G H I g h i 4 g h i G H I 4 J K L j k l 5...
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Input Switching the Input Mode Each time [B] or [R] is pressed, the input mode will be switched in the following cycle: • [B] (When Japanese is selected for the display language): Katakana Mode ® Latin mode ® number mode [B] (When a language other than Japanese or Russian is selected for the display language): Latin mode ®...
Miscellaneous Changing the Remote Control Batteries For users in Taiwan only Open the cover. Take out the R6 (AA) batteries. Insert new batteries (R6 [AA] dry cell), minus side first, then close the cover. User Manual Document Version 2013-09...
Miscellaneous Cleaning the Unit When cleaning the unit, make sure the power is off and all cables are unplugged. Cleaning the unit while the power is on may cause a malfunction. • Wipe the unit with a dry, soft cloth. When the unit is very dirty, first clean it with a neutral, household cleaning agent using a well-wrung, damp cloth.
→ Set the display to show images at full screen. properly. • When connecting to an MCU or non-Panasonic video conference system, the other party’s image may be trimmed, depending on the device used by the other party. → Contact your dealer.
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Additional Information Problem Cause and Solution Operation is unresponsive or • Cables or cords may not be connected properly. incorrect. → Check that all cables to the unit are connected properly (Page 22). • An error has occurred. → Turn off the unit and restart it. •...
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• The other party is using a non-Panasonic video conference system. → If the other party uses a non-Panasonic video conference system, some operations may not be possible or some operations may not function as expected. User Manual...
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→ If you are trying to connect to a non-Panasonic video conference system, a connection might not be possible depending on either your or the other party’s bandwidth settings. Either check your settings and change them, or have the other party do the same (Page 99, Page 132).
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"1.5 Mbps" or higher (Page 99, Page 132). → If you are trying to connect to an MCU or non-Panasonic video conference system, depending on the other party’s device, the image may be distorted due to lack of bandwidth. In this case, contact your dealer.
Additional Information Problem Cause and Solution The maximum bandwidth • The maximum bandwidth during a video conference call adjusts to that changes during a video of the party that has set the lowest bandwidth for the maximum conference call. bandwidth setting among all participating parties. →...
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Additional Information Problem Cause and Solution The sound cuts out. • You are too far from a microphone. → Speak close to a microphone. • The microphone or unit is being moved during a video conference call. → Do not move the unit or the microphone during a video conference call. •...
Additional Information Problem Cause and Solution The orientation of the image • The speakers are not properly positioned. and sound do not match (the → Position speakers on either side of the display and check that the left/ voice of a person on a side of right wiring is correct.
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Additional Information Message Cause and Solution Check the Main Camera • A cable or cord is not properly connected. connection. → Check that all cables to the unit are connected properly (Page 22). • The signal input from the main video camera is invalid. →...
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Additional Information Message Cause and Solution Sub-Camera source is not • A cable or cord is not properly connected. compatible. → Check that all cables to the unit are connected properly (Page 84). • The signal input from the sub video camera is invalid. →...
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For details about supported versions and features, contact your dealer. • Connection to an unsupported MCU or non-Panasonic video conference system was attempted. → For details about supported MCUs and non-Panasonic video conference systems, contact your dealer.
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Additional Information Message Cause and Solution Received remote control ID • The remote control IDs of the unit and remote control do not match. (n1). The unit current setting → Follow the on-screen instructions to change the remote control ID of the is (n2).
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LAN cable. Disconnected. • When connecting to an MCU or non-Panasonic video conference system, the video conference call was disconnected. → When connecting to an MCU or non-Panasonic video conference system, encryption may not be available or some operations may not function as expected, depending on the device used by the other party.
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Additional Information Message Cause and Solution Call failed due to insufficient • The other party’s maximum bandwidth is set to a value that cannot bandwidth setting on called support 3-party/4-party video conference calls. site. → Ask the other party to change their maximum bandwidth setting. Feature is not available with •...
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Additional Information Message Cause and Solution Invalid Gatekeeper Address. • The format of the gatekeeper’s IP address that you entered is invalid. → Enter the gatekeeper IP address correctly, in the format XXX.XXX.XXX.XXX (decimal values separated by periods). For values of only 1 or 2 digits, enter these numbers as they are.
Additional Information Miscellaneous Problem Cause and Solution "Safe Mode" is displayed on • A standard definition (640 ´ 480p, 720 ´ 480p) video camera signal has the screen. been detected. → Disconnect the video camera from the unit, and reset the unit by turning Note off its power, then turning it back on.
Controlling a Video Camera Registering the Registration Key Date and Time, setting Remote Control Remote Control, setting Remote Maintenance, performing Enabling Multiple-Party Video Conference Calls (KX-VC300 Right of Publicity only) Enabling the Sending of Images in Full HD Resolution (KX-VC300 only) Screen Display...
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Index Screen Layout, changing (3-party call) Screen Layout, changing (4-party call) Screen Standby Mode Screen Standby, setting Security Self Diagnosis, performing Software Update, setting Sound, setting Specifications, system Sub Video Camera, viewing System Initialisation, performing Tone, Adjusting Troubleshooting Unit Information, viewing 89, 108 Unit Name, setting Volume, adjusting...
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Web Site: http://www.panasonic.ca Copyright: This material is copyrighted by Panasonic System Networks Co., Ltd. , and may be reproduced for internal use only. All other reproduction, in whole or in part, is prohibited without the written consent of Panasonic System Networks Co., Ltd.