Logicube Falcon-NEO User Manual page 3

PRODUCT MEETS THE PURCHASER'S REQUIREMENTS. THE PURCHASER FURTHER
ACKNOWLEDGES THAT IMPROPER OPERATION OF LOGICUBE PRODUCTS CAN CAUSE LOSS OF
DATA, DEFECTIVE FORMATTING, OR DEFECTIVE DATA LOADING. LOGICUBE WILL MAKE EFFORTS
TO SOLVE OR REPAIR ANY PROBLEMS IDENTIFIED BY PURCHASER, EITHER UNDER THE
WARRANTY SET FORTH BELOW OR ON A TIME AND MATERIALS BASIS.
LIMITED WARRANTY
FOR ONE YEAR FROM THE DATE OF SALE (THE "WARRANTY PERIOD") LOGICUBE WARRANTS
THAT THE PRODUCT (EXCLUDING CABLES, ADAPTERS, AND OTHER "CONSUMABLE" ITEMS) IS
FREE FROM MANUFACTURING DEFECTS IN MATERIAL AND WORKMANSHIP. THIS LIMITED
WARRANTY COVERS DEFECTS ENCOUNTERED IN THE NORMAL USE OF THE PRODUCT DURING
THE WARRANTY PERIOD AND DOES NOT APPLY TO: PRODUCTS DAMAGED DUE TO PHYSICAL
ABUSE, MISHANDLING, ACCIDENT, NEGLIGENCE, OR FAILURE TO FOLLOW ALL OPERATING
INSTRUCTIONS CONTAINED IN THE OPERATING MANUAL; PRODUCTS WHICH ARE MODIFIED;
PRODUCTS WHICH ARE USED IN ANY MANNER OTHER THAN THE MANNER FOR WHICH THEY
WERE INTENDED, AS SET FORTH IN THE OPERATING MANUAL; PRODUCTS WHICH ARE
DAMAGED OR DEFECTS CAUSED BY THE USE OF UNAUTHORIZED PARTS OR BY UNAUTHORIZED
SERVICE; PRODUCTS DAMAGED DUE TO UNSUITABLE OPERATING OR PHYSICAL CONDITIONS
DIFFERING FROM THOSE RECOMMENDED IN THE OPERATING MANUAL OR PRODUCT
SPECIFICATIONS PROVIDED BY LOGICUBE; ANY PRODUCT WHICH HAS HAD ANY OF ITS SERIAL
NUMBERS ALTERED OR REMOVED; OR ANY PRODUCT DAMAGED DUE TO IMPROPER
PACKAGING OF THE WARRANTY RETURN TO LOGICUBE. AT LOGICUBE'S OPTION, ANY PRODUCT
PROVEN TO BE DEFECTIVE WITHIN THE WARRANTY PERIOD WILL EITHER BE REPAIRED OR
REPLACED USING NEW OR REFURBISHED COMPONENTS AT NO COST. THIS WARRANTY IS THE
SOLE AND EXCLUSIVE REMEDY FOR DEFECTIVE PRODUCTS. IF A PRODUCT IS HAS BECOME
OBSOLETE OR IS NO LONGER SUPPORTED BY LOGICUBE THE PRODUCT MAY BE REPLACED WITH
AN EQUIVALENT OR SUCCESSOR PRODUCT AT LOGICUBE'S DISCRETION. THIS WARRANTY
EXTENDS ONLY TO THE END PURCHASER OF LOGICUBE PRODUCTS. THIS WARRANTY DOES NOT
APPLY TO, AND IS NOT FOR THE BENEFIT OF, RESELLERS OR DISTRIBUTORS OF LOGICUBE
PRODUCTS. UNLESS OTHERWISE AGREED IN WRITING BY LOGICUBE, NO WARRANTY IS
PROVIDED TO RESELLERS OR DISTRIBUTORS OF LOGICUBE PRODUCTS.
IN ORDER TO RECEIVE WARRANTY SERVICES CONTACT LOGICUBE'S TECHNICAL SUPPORT
DEPARTMENT VIA PHONE OR E-MAIL. PRODUCTS RETURNED TO LOGICUBE FOR REPAIR UNDER
WARRANTY MUST REFERENCE A LOGICUBE RETURN MATERIAL AUTHORIZATION NUMBER
("RMA"). ANY PRODUCT RECEIVED BY LOGICUBE WITHOUT AN RMA# WILL BE REFUSED AND
RETURNED TO PURCHASER. THE PURCHASER MUST CONTACT LOGICUBE'S TECHNICAL SUPPORT
DEPARTMENT VIA E-MAIL (SUPPORT@LOGICUBE.COM) OR VIA PHONE AT +1-818-700-8488
OPT. 3 TO OBTAIN A VALID RMA#. THE PURCHASER MAY BE REQUIRED TO PERFORM CERTAIN
DIAGNOSTIC TESTS ON A PRODUCT PRIOR TO LOGICUBE ISSUING AN RMA#. THE PURCHASER
MUST PROVIDE THE PRODUCT MODEL, SERIAL NUMBER, PURCHASER NAME AND ADDRESS,
EMAIL ADDRESS AND A DESCRIPTION OF THE PROBLEM WITH AS MUCH DETAIL AS POSSIBLE.
AT LOGICUBE'S SOLE AND ABSOLUTE DISCRETION, REASONABLE TELEPHONE AND EMAIL
SUPPORT MAY ALSO BE AVAILABLE FOR THE LIFE OF THE PRODUCT AS DEFINED BY LOGICUBE.
EXCEPT AS OTHERWISE SPECIFICALLY PROVIDED IN THIS AGREEMENT, LOGICUBE PRODUCTS
ARE PROVIDED AS-IS AND AS-AVAILABLE, AND LOGICUBE DISCLAIMS ANY AND ALL OTHER
WARRANTIES (WHETHER EXPRESS, IMPLIED, OR STATUTORY) INCLUDING, WITHOUT
Logicube Falcon -NEO User's Manual II
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