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Application Note
Falcon®-NEO System Restore
1.0 INTRODUCTION ........................................................................................................................ 1
2.0 WARNING: LOG FILES WILL BE DELETED .......................................................................... 2
3.0 USING A BOOTABLE USB FLASH DRIVE WITH THE SYSTEM RESTORE ......................... 3
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4.0 USING THE BUILT-IN SYSTEM RESTORE ........................................................................... 9
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5.0 FIRMWARE UPDATE ........................................................................................................... 12
1.0 Introduction
This document provides instructions on how to perform a system restore on the Forensic Falcon-NEO. There
are two ways to restore the Falcon-NEO:
•
Using a bootable USB flash drive with the system restore
•
Using the built-in system restore
Falcon-NEO System Restore v3.2u3
Revised date: December 2020
Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088
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www.logicube.com
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Page 1 of 12
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Summary of Contents for Logicube Falcon-NEO
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Page 1: Table Of Contents
STEP 5.0 FIRMWARE UPDATE ......................12 1.0 Introduction This document provides instructions on how to perform a system restore on the Forensic Falcon-NEO. There are two ways to restore the Falcon-NEO: • Using a bootable USB flash drive with the system restore •... -
Page 2: Warning: Log Files Will Be Deleted
Section 3.7.4 (Accessing logs over a network) in the user’s manual on how to back up the log files if the Falcon-NEO boots up properly. If the Falcon-NEO does not boot up properly, there is a possibility the log files may be backed up by following the steps in this section. -
Page 3: Using A Bootable Usb Flash Drive With The System Restore
7. The log files should now be backed up to your computer. 3.0 Using a bootable USB flash drive with the system restore For each software release of the Falcon-NEO, a new system restore is available. 4.1 Requirements •... -
Page 4: Creating The Recovery Usb Flash Drive
It is recommended to use Chrome or Firefox to download the files. Internet Explorer and Edge do not download *.img files properly. 1. Go to http://updates.logicube.com/falcon-neo-recovery. Look for the following two files: • The Falcon-NEO image file (a file with a *.img extension) •... - Page 5 8. The Image file should now be seen in the Win32 Disk Imager screen under ‘Image File’. Falcon-NEO System Restore v3.2u3 Page 5 of 12 Revised date: December 2020 Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088 www.logicube.com...
- Page 6 Imager window. The USB flash drive is now ready to be used. 13. Disconnect the USB flash drive from the computer. Falcon-NEO System Restore v3.2u3 Page 6 of 12 Revised date: December 2020 Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088 www.logicube.com...
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Page 7: Using The Recovery Flash Drive
Application Note 4.3 Using the recovery flash drive 1. Turn the Falcon-NEO OFF and disconnect all drives (and any drive adapters) connected to all source and destination ports. 2. Insert the recovery USB flash drive to one of the front USB ports. - Page 8 10. When finished, the following screen will appear. Tap OK. 11. The main System Restore screen will apper. Tap Power Off. Falcon-NEO System Restore v3.2u3 Page 8 of 12 Revised date: December 2020 Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088 www.logicube.com...
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Page 9: Using The Built-In System Restore
2. Connect a USB keyboard to one of the two front USB ports. 3. Turn the Falcon-NEO on. The Falcon-NEO will display a logo, then beep, then on the top-left of the screen a 3, 2, 1 countdown will appear 4. - Page 10 8. The system restore will begin. The entire process may take up to 10 (ten) minutes to complete. Falcon-NEO System Restore v3.2u3 Page 10 of 12 Revised date: December 2020 Logicube, Inc. • 19755 Nordhoff Pl.,Chatsworth, CA 91311 USA• tel:+1-818-700-8488• fax:+1-818-435-0088 www.logicube.com...
- Page 11 10. The main System Restore screen will appear. Tap Power Off. 11. A confirmation screen will appear. Tap Yes. 12. The Falcon-NEO should gracefully shut down and will turn itself off. The System Restore process should now be complete. Disconnect the USB keyboard and turn the Falcon-NEO on to make sure it boots properly.
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Page 12: Firmware Update
Falcon-NEO software releases may contain a firmware update. This section provides instructions on how to check if a firmware update is available, and how to perform the firmware update. 1. After the System Restore (and after restarting the Falcon-NEO), from the main menu, locate and tap Software Updates on the left side.