Chapter 13: While On An Active Call; Making A New Call - Avaya 1165E User Manual

Chapter 13: While on an active call

You can use the following features during an active call:
•

Making a new call

• Call Waiting on page 152
• Placing a call on Hold
• Using 3-way calling
• Configuring a conference call
• Ad hoc conferencing when connecting to the Call Server
• Transferring a call
• Using Park Call on page 167
You can use the Action context-sensitive soft key to perform the following actions with an active call:
1. New Call—to begin a new call while other calls are on hold.
2. Release Call—to release (hang-up) the selected call.
3. Transfer Call—to transfer the call to another phone number or SIP address.
4. Park Call—to park a call on the call server or to a specific user. You can access the call from
any IP Deskphone and to keep your phone line clear. (Not available for all service providers.)
Making a new call
You can initiate a new call during a current call. If you do not place the current call on hold first,
the IP Deskphone automatically places the current call on hold when you initiate a new call.
You can initiate a new call by using any of the following methods:
• Initiating a call using the active call context-sensitive soft key menu
• Initiating a call from the Address Book
• Initiating a call from the Call Inbox
• Initiating a call from the Call Outbox
Avaya 1165E IP Deskphone with SIP Software User Guide
on page 151
on page 153
on page 159
on page 160
on page 164
on page 161
on page 112.
on page 131.
on page 136.
on page 152.
November 2013 151