While On An Active Call; Place A Call On Hold; Transfer A Call (Avaya 3902 Digital Deskphone) - Avaya 3901 User Manual

While on an active call

This section describes features that you can use while on an active call.

Place a call on Hold

Use the Hold feature when you are talking with one party and a second call
comes in on a second line. You can answer the second call and retain the original
call by putting it on Hold.
To place a call on Hold:
/
Hold
To retrieve a call on hold:
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Transfer a call (Avaya 3902 Digital Deskphone)

Use the Transfer feature to redirect a call to a third party.
To use the Transfer feature:
/
Transfer
While on an active call
Press the Hold
The LCD indicator flashes beside the
line on hold.
Note 1: If the Automatic Hold feature is
configured for your Meridian 1, the active
call is automatically put on hold when you
answer the second call.
Note 2: On the Meridian SL-100
Automatic Hold is the default feature.
Note 3: The caller hears music while on
hold, if the Music on Hold feature is
configured for your system.
Press the
Line
flashing LCD indicator.
1. Press the
Transfer
The other party is on hold and you
receive dial tone. The LED indicator
light flashes steadily.
2. the number of the telephone
Dial
where the call is to be transferred.
Key.
(DN) Key beside the
Key.
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