Managing Call Decline Reasons; Create A New Call Decline Reason - Avaya 1165E User Manual

Receiving a call

Managing Call Decline Reasons

You can create Call Decline Reasons that you can access when you want to decline an
incoming call. Also, you can edit and delete Call Decline Reasons from the list of Call Decline
Reasons you create.

Create a new Call Decline Reason

To create and add a new a Call Decline Reason:
106 Avaya 1165E IP Deskphone with SIP Software User Guide
4. Use the Dialpad to enter a new Call Decline
reason.
5. Choose one of the following:
• Press the Send context-sensitive soft key to send
the new custom decline reason to the caller.
Note:
The IP Deskphone adds the new reason to the
list of Decline Call Reasons for future use.
• Press the Back context-sensitive soft key to return
to the initial Decline Call screen.
1. Press the Prefs context-sensitive soft key, select
Feature Options, and then choose Call Decline
Reasons from the menu.
2. Press the Add context-sensitive soft key to add a
new Call Decline Reason to the list of available Call
Decline Reasons.
Comments? infodev@avaya.com
November 2013