While On An Active Call; Placing A Call On Hold; Transferring A Call - Avaya 2007 User Manual

While on an active call

While on an active call
This section describes features available during an active call.

Placing a call on hold

Use the Hold feature if you are talking on one line and another call arrives
on a second line. Retain the original call by putting it on hold, and then
answer the second call.
To place a call on hold:
To retrieve a call on hold

Transferring a call

Use the Transfer feature to redirect a call to the appropriate person.
To use the Transfer feature to direct a call to a third party:
86
Press the Hold
flashes beside the line on hold.
Note: If Automatic Hold is enabled, the
active call is automatically put on hold
when you answer the second call.
Tap the flashing line (DN) soft key.
1. Tap the Transfer
party is put on hold and a dial tone
sounds. The LCD indicator light flashes
steadily.
key. The LCD indicator
soft key. The other