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Avaya 1110 User Manual

Avaya 1110 User Manual

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Avaya 1110 IP Deskphone User Guide
Avaya Business Communications Manager
Document Status: Standard
Document Number: NN40050-117
Document Version: 02.02
Date: May 2010

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Summary of Contents for Avaya 1110

  • Page 1 Avaya 1110 IP Deskphone User Guide Avaya Business Communications Manager Document Status: Standard Document Number: NN40050-117 Document Version: 02.02 Date: May 2010...
  • Page 2 Avaya customers and other parties through the Avaya Support Web site: http://www.avaya.com/support Please note that if you acquired the product from an authorized reseller, the warranty is provided to you by said reseller and not by Avaya. Licenses THE SOFTWARE LICENSE TERMS AVAILABLE ON THE AVAYA WEBSITE, HTTP://SUPPORT.AVAYA.COM/LICENSEINFO/...

  • Page 3: Table Of Contents

    Placing a call on hold.....................28 Accessing Voice Mail.....................28 Programming a memory button for external autodial ............28 Programming a memory button for internal autodial .............29 Programming a memory button for a feature..............29 Erasing a memory buttons.....................29 Avaya 1110 IP Deskphone User Guide...
  • Page 4 Task List NN40050-117 NN40050-117...

  • Page 5: Contents

    Getting help from a distributor or reseller ....... 13 Getting technical support from the Avaya Web site ..... . . 13 Getting started .
  • Page 6 Contents NN40050-117 NN40050-117...

  • Page 7: Regulatory And Safety Information

    Consult the dealer or an experienced radio/ TV technician for help. Note: Do not make changes or modifications that are not expressly approved by Avaya. Any such changes can void your authority to operate the equipment. This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à...

  • Page 8: Other

    This equipment complies with the CE Marking requirements. EU Countries: This device complies with the essential requirements and other relevant provisions of EMC and LVD directives. A copy of the Declaration may be obtained from http://www.avaya.com/products/announcements/eumrdc/ Table 2 lists EMC index.html or Avaya GmbH address: Ingolstaedter Strasse 14-18, 80807 Munich Germany.
  • Page 9 The user should not make changes or modifications not expressly approved by Avaya. Any such changes could void the user’s authority to operate the equipment •...

  • Page 10: Other

    This equipment complies with the CE Marking requirements. EU Countries: This device complies with the essential requirements and other relevant provisions of Directive 1999/5/EC. A copy of the Declaration may be obtained from Avaya GmbH address: Ingolstaedter Strasse 14-18, 80807 Munich Germany...

  • Page 11: Denan Regulatory Notice For Japan

    Regulatory and safety information DenAn regulatory notice for Japan Avaya 1110 IP Deskphone User Guide...
  • Page 12 Regulatory and safety information NN40050-117 NN40050-117...

  • Page 13: Customer Service

    Customer service Visit the Avaya Web site to access the complete range of services and support that Avaya provides. Go to www.avaya.com or go to one of the pages listed in the following sections. Navigation • “Getting technical documentation” on page 13 •...
  • Page 14 Customer service NN40050-117 NN40050-117...

  • Page 15: Getting Started

    • “Related publications” on page 16 About this guide This guide tells a hardware installer or an Avaya 1110 IP Deskphone user how to configure and use the Avaya 1110 IP Deskphone. Audience This guide is intended for people who install and use the Avaya 1110 IP Deskphone. This guide assumes that you are familiar with using the compatible Avaya 1100 Series IP Deskphones.

  • Page 16: Symbols And Conventions Used In This Guide

    Related publications Related publications are listed below. To locate specific information, you can refer to the master index for the documentation suite for your system. Avaya 1120E IP Deskphone User Guide (NN40050-104) Avaya 1140E IP Deskphone User Guide (NN40050-105) NN40050-117...

  • Page 17: Introduction

    Chapter 2 Introduction The Avaya 1110 IP Deskphone brings voice and data to the desktop by connecting directly to a local area network (LAN) connection. The Avaya 1110 IP Deskphone does not support the Expansion Module for Avaya 1100 Series IP Deskphones.
  • Page 18 Caution: Risk of damage to equipment Do not plug the Avaya 1110 IP Deskphone into a regular or ISDN telephone jack. This can cause severe damage to the IP Phone. Consult your system administrator to ensure that you plug your telephone into a 10/100BaseT Ethernet jack.

  • Page 19: Telephone Controls

    Chapter 2 Introduction Telephone controls In some geographic regions, the Avaya 1110 IP Deskphone is offered with key caps that have English text labels. Text in parentheses indicates labels appearing on the key caps, for example, (Services). Soft keys are located below the display area. The LCD label above each ïï...

  • Page 20: Telephone Display

    Many of the options discussed in this section are for administrator use only. Do not make any changes unless instructed to do so by an administrator. Your Avaya 1110 IP Deskphone has both local tools and server-based features. Local tools are accessed through the Local Tools menu.

  • Page 21: Preferences Menu

    The display language of server-based features is selected using the Language feature in the Telephone features section. Contrast tool The Contrast tool allows you to adjust the LCD display screen contrast on your Avaya 1110 IP Deskphone to be lighter or darker, making the screen text easier to read. Local Diagnostics menu Note: The Local Diagnostics tools are for system administrator use only.

  • Page 22: Network Configuration

    Chapter 2 Introduction IP Set&DHCP Information The system administrator uses the Network Configuration tool to view reports about IP set and DHCP operation. Network Diagnostic Tools The system administrator uses the Network Diagnostic tools to diagnose network problems. Ethernet statistics The system administrator uses the Ethernet statistics tool to view reports about Ethernet operation.

  • Page 23: Navigating The Local Tools Menu

    Local Diagnostics menu by pressing 2 on the telephone dialpad. Setting the display contrast Use the Contrast tool to adjust the LCD screen contrast on your Avaya 1110 IP Deskphone. To open the Local Tools menu, press twice quickly in succession.

  • Page 24: Backlight Timer Tool

    Chapter 3 Configuring the telephone settings Choose one of the following: — To select the desired language and return to the Preferences menu, press — To keep existing language and exit the Local Tools menu, press Cancel. Press Exit. Changes are saved automatically. Backlight Timer tool Use the Backlight Timer tool to adjust how long the LCD display screen remains lit when your phone is inactive.

  • Page 25: Setting The Ring Type

    Note: Contact your system administrator to activate the call log feature. Time offset When your Avaya 1110 IP Deskphone is located in a different time zone than your system, the display shows the system time instead of the local time. Use the Time Offset feature to adjust the time that appears on the display.
  • Page 26 Chapter 3 Configuring the telephone settings NN40050-117 NN40050-117...

  • Page 27: Making An External Call Using Line Keys

    Lift the handset. Press a line key. Dial the extension number. Contact your system administrator for a list of extension numbers. Answering a call When your telephone rings and the light flashes, lift the handset. Avaya 1110 IP Deskphone User Guide...

  • Page 28: Answering A Call While On An Active Call

    Chapter 4 Using the handset Answering a call while on an active call To place the active call on hold press Press the line button of the incoming call. To terminate the call, press To retrieve the held call, press Placing a call on hold While on a call, press To retrieve a held call, press...

  • Page 29: Programming A Memory Button For Internal Autodial

    Press Feature and enter the feature code. Press OK to store the feature code. Erasing a memory buttons Press Feature *1. Press a memory button. Press OK to erase the phone number saved on the button. Avaya 1110 IP Deskphone User Guide...
  • Page 30 Chapter 4 Using the handset NN40050-117 NN40050-117...

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