Using The Park Call Feature - Avaya 1165E User Manual

While on an active call
Note:
• The Transfer to Voice Mail feature is not available for all call servers. Contact your
system administrator or service provider to determine if this feature is available to
you.
• The Transfer to Voice Mail feature during a conference call is dependent on the call
server and is not allowed. If the Secure Digits feature is enabled, and you connect to
Voice Mail during an active call, the screen displays only the last pressed key , and the
remaining digits appear as '*'.
You can press Hide or Unhide to hide or display the pressed keys.
Note:
The Transfer to Voice Mail feature is available only when configured by your system
administrator.

Using the Park Call feature

You can use the Park Call feature to temporarily park a call to the call server or to a specific
user. You or another user can retrieve the parked call from another phone. Using Park Call
does not tie up a line, since it is held on the call server.
166 Avaya 1165E IP Deskphone with SIP Software User Guide
Highlight a contact from the list and then press the
Select soft key.
4. Press the Trnsfer soft key again.
Consult with party?
3. When
choose one of the following:
• Press the To VM soft key to connect the calling party
to Voice Mail.
• To return to the previous screen, press the Back
context-sensitive soft key.
Comments? infodev@avaya.com
is prompted,
November 2013