Receiving Intercom Calls; Receiving Paging Calls - Avaya 1165E User Manual

Receiving a call

Receiving intercom calls

Your IP Deskphone can be part of an intercom group. After you receive a call from the intercom
group, the following occurs:
• You receive a call notification and the IP Deskphone rings; the display is similar to the
display of a normal call.
• The IP Deskphone auto-answers the intercom call on handsfree after the configured
number of seconds pass by.
• The IP Deskphone auto-answers only if you do not answer the call within the configured
time limit.
• If you are on an active call, the IP Deskphone does not auto-answer the incoming intercom
call.

Receiving paging calls

Your IP Deskphone can be part of a paging group. After you receive a call from the paging
group, the following happens:
• The display on the screen includes a <<Paging>> tag, the From header, and optional
subject.
• The IP Deskphone establishes a one-way speech path between the IP Deskphone and
the caller; that is, you can only hear the call, you cannot respond.
• The IP Deskphone does not display context-sensitive soft keys.
• The IP Deskphone blocks all key events, such as line keys and digit keys, except for the
Volume up and down keys, the Mute on and off key, and the Release key (Goodbye
key).
• If you are on an active call, the IP Deskphone does not auto-answer the page call.
• While the page call is active, Do Not Disturb (DND) is enabled on the IP Deskphone; the
IP Deskphone does not accept other incoming calls until the page call ends.
• If you are in the process of making an outgoing call and a page call comes in, the IP
Deskphone ends the outgoing call and auto-answers the page call.
110 Avaya 1165E IP Deskphone with SIP Software User Guide
Comments? infodev@avaya.com
November 2013