Transferring Calls - NEC UNIVERGE SV8100 Installation Manual

Once an Action button is created, you can left click on dial the extension or right click on it to
perform further actions. If the operator is on a call then more options are available when right
clicking on an action button.

Transferring Calls

Once the operator has answered a call then it can be transferred using either the Quick Find window
or a status button. Using the Quick Find window, type in the search box and find the target device to
transfer to the call to and right click on it. To transfer the call straight to the extension with
announcing it, select Blind Transfer. To transfer using the status buttons, find the desired extension
and right click it.
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