Using the Operator Console
There is a separate user guide available that explains the console features in detail. This manual
explains how to get started with the operator console. Use the desktop icon to launch the MyCalls
Operator Console application and you will be prompted to login. Enter a user name and password as
required to logon to the Console, you can click browse to search for a user name if required.
The operator console will load, if you have the standard console license installed, the title of the
application will show MyCalls Operator Console – Basic if the advanced routing pack is installed the
word basic isn't visible.
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