Mycalls Configuration - NEC UNIVERGE SV8100 Installation Manual

MyCalls Configuration

Once the PBX programming is complete, then all of the MyCalls licenses should be installed on the
PBX. Carry out the installation of the MyCalls server as normal, license MyCalls and do the config
import. Details on how to install the MyCalls server are available in the MyCalls installation manual.
The licensed operator console features can be shown in the MyCalls application in the Help > About
Screen.
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These instructions assume that the 3 Party TAPI driver will be installed on the MyCalls Server, if the
TAPI driver is being installed on a different PC to the MyCalls server, see Installing TAPI on a Different
PC to the MyCalls Server for details.
The standard operator console features are explained first in this document and then the Advanced
Routing features. Once MyCalls is installed, proceed and carry out the specific configuration for the
Operator Console, starting by configuring the collector.
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