CyberData 011395 Operation Manual
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CyberData 011395 Operation Manual

Singlewire informacast speaker, gray/signal white, standard/optional
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The IP Endpoint Company
Singlewire InformaCast
Speaker
Operations Guide
Part Number
011395*, RAL 9002, Gray White, Standard
011396*, RAL 9003, Signal White, Optional
*Replaces the 011102 and 011103 number.
Document Part #931251F
for Firmware Version 11.6.9
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company Singlewire InformaCast  Speaker Operations Guide Part Number 011395*, RAL 9002, Gray White, Standard 011396*, RAL 9003, Signal White, Optional *Replaces the 011102 and 011103 number. Document Part #931251F for Firmware Version 11.6.9 CyberData Corporation 2555 Garden Road...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 InformaCast Address • Updates Figure 2-24, "SIP Configuration Page—Top" • Updates Figure 2-25, "SIP Configuration Page—Bottom" • Updates Table 2-13, "SIP Configuration Parameters" to add the following settings: SIP Ring Strobe Settings SIP Call Strobe Settings Operations Guide 931251F CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 931251F Operations Guide...

  • Page 5: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT CyberData Corporation 931251F Operations Guide...
  • Page 6 Real-time Transport Protocol RTFM Reset Test Function Management Session Initiated Protocol Talkback Two-way communication enabled TFTP Trivial File Transfer Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 931251F Operations Guide...

  • Page 7: Table Of Contents

    B.1.1 In a LINUX Environment ....................102 B.1.2 In a Windows Environment ..................102 Appendix C Troubleshooting/Technical Support C.1 Frequently Asked Questions (FAQ) ..................103 C.2 Documentation ........................103 C.3 Contact Information ......................104 C.4 Warranty and RMA Information ....................104 Operations Guide 931251F CyberData Corporation...
  • Page 8 Index Operations Guide 931251F CyberData Corporation...

  • Page 9: How To Identify This Product

    Figure 1-1. The model number on the label should be one of the following: • 011395*, RAL 9002, Gray White, Standard Color • 011396, RAL 9003, Signal White, Optional Color *Replaces 011102 and 011103. Figure 1-1. Model Number Label www.cyberdata.net...

  • Page 10: Installation

    See the following sections for other installation options: Section 2.2.1.3, "Running the Singlewire InformaCast Speaker with Auxiliary Power" ● Section 2.2.2.4, "Singlewire InformaCast Speaker with Auxiliary Speaker Connection" ● Section 2.2.2.5, "Singlewire InformaCast Speaker with Line Out" ● Operations Guide 931251F CyberData Corporation...

  • Page 11: Revision History

    Support for 10 multicast paging groups • Support for multiple SIP servers for redundancy • Support for Cisco SRST resiliency • Relay for activating door locks, external amplifiers, etc. • Line-level audio output for connecting to an external amplifier Operations Guide 931251F CyberData Corporation...

  • Page 12: Supported Protocols

    Dynamically assigns IP addresses in addition to the option to use static addressing. • InformaCast Version 4.0 and greater • TFTP Client Facilitates Web-based firmware upgrades of the latest speaker capabilities. • • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms Operations Guide 931251F CyberData Corporation...

  • Page 13: Product Specifications

    CE; EMC Directive – Class A EN 55032 & EN 55024, LV Safety Directive – EN 60950-1, RoHS Compliant, FCC; Part 15 Class A, Industry Canada; ICES-3 Class A, IEEE 802.3 Compliant Part number 011395*, RAL 9002, Gray White, Standard Color 011396*, RAL 9003, Signal White, Optional Color *Replaces 011102 and 011103.

  • Page 14: Optional Connections (J9 And J10)

    Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense. Operations Guide 931251F CyberData Corporation...

  • Page 15: Chapter 2 Installing The Singlewire Informacast Speaker

    The installation template for the Singlewire InformaCast Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-2. Parts Quantity Part Name Illustration Singlewire InformaCast Speaker Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 931251F CyberData Corporation...

  • Page 16: Set Up And Test The Speaker

    Set Up and Test the Speaker 2.2 Set Up and Test the Speaker Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-3. Factory Network Default Settings—Default of Network Parameter...

  • Page 17: Connect Power To The Speaker

    Singlewire InformaCast Speaker to a 802.3af compliant PoE switch via a Cat 5 Ethernet cable. Figure 2-4. Singlewire InformaCast Speaker to a 802.3af Compliant PoE Switch Cat 5 Ethernet cable 802.3af Compliant PoE Switch SIP Speaker Operations Guide 931251F CyberData Corporation...
  • Page 18 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-5. Singlewire InformaCast Speaker Speaker (with PoE Injector) to a Non PoE Switch PoE Injector (Part #010867) Cat 5 Ethernet cable Non PoE Switch SIP Speaker Operations Guide 931251F CyberData Corporation...
  • Page 19 AUX SPEAKER (-) (+24VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM RELAY NO LINE OUT (-) +5V OUT LINE OUT (+) AC adaptor +12-24 VDC @ 1 Amps (UL-listed, LPS-rated) CLASS II WIRING Operations Guide 931251F CyberData Corporation...

  • Page 20: Installation Options

    Connect Through Backplate / Slot Mounting Screw Backplate Port Cover Flip Over Adapter Port Cover Cable Slot Dimple Key Bump Dimple Key Bump Slot RGB Strobe Assembly Auxiliary RGB Strobe Ceiling Speaker Assembly Mounting Screw Slot Operations Guide 931251F CyberData Corporation...
  • Page 21 One (1) Meter Mounting Screw Strobe Cable Connect Through Backplate / Slot Mounting Screw Port Cover Flip Over Adapter Port Cover Cable Dimple Key Bump Dimple Key Bump Slot Ceiling Speaker Assembly SIP RGB Strobe Board Operations Guide 931251F CyberData Corporation...
  • Page 22 Depending Upon Controlled Device AC or DC-rated Requirements Depending Upon AC or DC External Device Power Source AC or DC Requirements Power Source as Required by POWER SUPPLY an External Device MAX. 30 VDC @ 1A Operations Guide 931251F CyberData Corporation...
  • Page 23 *Because of the limitations of PoE power,  when running the Speaker with a second auxiliary speaker, the analog or digital volume level setting CLASS II WIRING must not exceed a setting of 6. Operations Guide 931251F CyberData Corporation...
  • Page 24 Output Impedance 10k ohm AUX POWER (+) AUX SPEAKER (-) (+24VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM RELAY NO LINE OUT (-) +5V OUT LINE OUT (+) Amplifier CLASS II WIRING Factory Floor Operations Guide 931251F CyberData Corporation...

  • Page 25: Confirm That The Speaker Is Operational And Linked To The Network

    IP address (by default 10.10.10.10). This process will take approximately 80 seconds. 2.2.3.2 Link LED The Link LED is illuminated when the network link to the speaker is established. ● The Link LED blinks to indicate network traffic. ● Operations Guide 931251F CyberData Corporation...

  • Page 26: Confirm The Ip Address, Test The Audio, And Check The Volume

    The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker to the factory default settings. Operations Guide 931251F CyberData Corporation...

  • Page 27: Adjust The Volume

    (Figure 2-14) on the speaker face. Note The Singlewire InformaCast Speaker has two volume controls: Networked-based (as controlled by the Singlewire protocol from InformaCast) and External (volume knob). Figure 2-14. Volume Control Volume control dial Operations Guide 931251F CyberData Corporation...

  • Page 28: How To Set The Factory Default Settings

    2. The speaker announces that it is restoring the factory default settings. Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Operations Guide 931251F CyberData Corporation...

  • Page 29: Configure The Speaker Parameters

    Table 2-4. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 931251F CyberData Corporation...

  • Page 30: Singlewire Informacast Speaker Web

    Link to go to the SIP page. Link to the Multicast page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 931251F CyberData Corporation...

  • Page 31: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-17. Figure 2-17. Toggle Help Button and Question Marks Question mark  appears next to the web page items Toggle Help button Operations Guide 931251F CyberData Corporation...
  • Page 32 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-18. Figure 2-18. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 931251F CyberData Corporation...

  • Page 33: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: http://www.cyberdata.net/assets/common/discovery.zip...
  • Page 34 Installing the Singlewire InformaCast Speaker Configure the Speaker Parameters Figure 2-19. Home Page 395100001 v11.6.7 Operations Guide 931251F CyberData Corporation...
  • Page 35 Shows the current status of the Primary SIP Server. Backup Server 1 Shows the current status of Backup Server 1. Backup Server 2 Shows the current status of Backup Server 2. Nightringer Server Shows the current status of Nightringer Server. Operations Guide 931251F CyberData Corporation...
  • Page 36 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931251F CyberData Corporation...

  • Page 37: Configure The Device

    Talk-Back Speaker. If you are not using the Talk-Back Speaker, you will see the words NOT INSTALLED. *These settings will only appear if you are using the Talk-Back Speaker. Operations Guide 931251F CyberData Corporation...
  • Page 38 NOT INSTALLED. *This setting will only appear if you are using the Talk-Back Speaker. *The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 39 Note: Some PBX's use # for other call functions Enable Stored Message Playback When selected, the caller will be prompted to select one of nine stored messages to play through the speaker. Stored messages may be customized on the Audiofiles page. Operations Guide 931251F CyberData Corporation...
  • Page 40 When selected, the device will play a ringback tone (corresponds to Ringback Tone on the Audiofiles page) out of the speaker while placing an outbound call. The Ringback Tone will play until the call is answered. Operations Guide 931251F CyberData Corporation...
  • Page 41 Check this box if this is how this speaker is being powered. Relay Settings Activate Relay with DTMF Code Activates the relay when the DTMF Activation Code is entered on the phone during a SIP call with the device. RFC2833 DTMF payload types are supported. Operations Guide 931251F CyberData Corporation...
  • Page 42 The following strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Priority Indicates the priority of the Singlewire broadcast, with 1 the highest priority and 10 the lowest. Operations Guide 931251F CyberData Corporation...
  • Page 43 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 931251F CyberData Corporation...
  • Page 44 Configure the Speaker Parameters Note You can change the Volume, Multicast Volume, Ring Volume, Sensor Volume, and Push To Talk Volume without rebooting the device. You must save and reboot the device for other changes to take effect. Operations Guide 931251F CyberData Corporation...
  • Page 45 Time of day to change M11.1.0/2:00:00 The date and time when daylight savings ends. The eleventh month (November) The 1st occurrence of the day (next item) in the month Sunday /2:00:00 Time of day to change Operations Guide 931251F CyberData Corporation...
  • Page 46 CST, Central US GMT-5 EST, Eastern US GMT-4 Atlantic, Canada GMT-3 Brazilia, Buenos Aries GMT-2 Mid-Atlantic GMT-1 Cape Verdes Greenwich Mean Time, Dublin GMT+1 Berlin, Rome GMT+2 Israel, Cairo GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat Operations Guide 931251F CyberData Corporation...
  • Page 47 Time Zone City or Area Zone Crosses GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 931251F CyberData Corporation...

  • Page 48: Configure The Network Parameters

    Installing the Singlewire InformaCast Speaker Configure the Speaker Parameters 2.3.5 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-23). Figure 2-23. Network Configuration Page Operations Guide 931251F CyberData Corporation...
  • Page 49 “trunking mode” for the VLAN tags to propagate. VLAN Priority (0-7) Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Operations Guide 931251F CyberData Corporation...
  • Page 50 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931251F CyberData Corporation...

  • Page 51: Configure The Sip (Session Initiation Protocol) Parameters

    (Figure 2-24). Figure 2-24. SIP Configuration Page—Top The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931251F CyberData Corporation...
  • Page 52 Configure the Speaker Parameters Figure 2-25. SIP Configuration Page—Bottom The strobe settings will only appear if you are using the Strobe Kit. If you are not using the Strobe Kit, you will not see the strobe settings. Operations Guide 931251F CyberData Corporation...
  • Page 53 Enter up to 64 alphanumeric characters. Backup SIP Auth ID 2 Specify the Authenticate ID for the second backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 931251F CyberData Corporation...
  • Page 54 0 will disable keep alive packets. SIP Ring Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 55 Settings. SIP Call Strobe Settings The following strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 56 The Outbound Proxy Port is port number used as the destination port when sending SIP messages to the outbound proxy for the Nightringer extension. A value of 0 will default to 5060. The supported range is 0-65536. Enter up to 5 digits. Operations Guide 931251F CyberData Corporation...
  • Page 57 SIP registration authentication. Enter up to 64 alphanumeric characters. Re-registration Interval (in seconds) The SIP Re-registration Interval (in seconds) is the SIP Registration lease time, also known as the expiry. The supported range is 30-3600 seconds. Enter up to 4 digits. Operations Guide 931251F CyberData Corporation...
  • Page 58 When configured, this option will allow you to force the device to negotiate for the selected codec. Otherwise, the device will perform codec negotiation using the default list of supported codecs. Codec Select the desired codec (only one may be chosen). Operations Guide 931251F CyberData Corporation...
  • Page 59 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 64. Operations Guide 931251F CyberData Corporation...
  • Page 60 Point-to-Point calls. The delayed DTMF functionality is available in the Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-26. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 931251F CyberData Corporation...
  • Page 61 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 931251F CyberData Corporation...

  • Page 62: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 63 How bright the strobe will blink on a multicast page. This is the maximum brightness for “fade” type scenes. The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Operations Guide 931251F CyberData Corporation...
  • Page 64 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 931251F CyberData Corporation...

  • Page 65: Configure The Sensor Configuration Parameters

    Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-28). Operations Guide 931251F CyberData Corporation...
  • Page 66 Installing the Singlewire InformaCast Speaker Configure the Speaker Parameters Figure 2-28. Sensor Configuration Page The strobe settings will only appear if a CyberData Strobe product is connected to your device. If a CyberData Strobe product is not connected to your device, you will not see the strobe settings.
  • Page 67 OFF for 350ms during the duration of the event. Slow Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 3.5 seconds during the duration of the event. Operations Guide 931251F CyberData Corporation...
  • Page 68 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931251F CyberData Corporation...

  • Page 69: Configure The Audio Configuration Parameters

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-29). Figure 2-29. Audiofiles Page Operations Guide 931251F CyberData Corporation...
  • Page 70 Installing the Singlewire InformaCast Speaker Configure the Speaker Parameters Figure 2-30. Audiofiles Page Operations Guide 931251F CyberData Corporation...
  • Page 71 Installing the Singlewire InformaCast Speaker Configure the Speaker Parameters Figure 2-31. Audiofiles Page Operations Guide 931251F CyberData Corporation...
  • Page 72 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Enter Code Corresponds to the message “Enter Code” (24 character limit).
  • Page 73 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 931251F CyberData Corporation...
  • Page 74 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-32 through Figure 2-34. Figure 2-32. Audacity 1 Figure 2-33. Audacity 2 Operations Guide 931251F CyberData Corporation...
  • Page 75 Configure the Speaker Parameters When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-34. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 931251F CyberData Corporation...

  • Page 76: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-35). Figure 2-35. Event Configuration Page Operations Guide 931251F CyberData Corporation...
  • Page 77 HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931251F CyberData Corporation...
  • Page 78 Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Note You must click on the Save button and then the Reboot button for the changes to take effect. Operations Guide 931251F CyberData Corporation...

  • Page 79: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 80 Installing the Singlewire InformaCast Speaker Configure the Speaker Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 81 Installing the Singlewire InformaCast Speaker Configure the Speaker Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 82: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-36. Figure 2-36. Autoprovisioning Page Operations Guide 931251F CyberData Corporation...
  • Page 83 Set Time with NTP Server on boot setting on the Device Configuration Page—Top page (see Table 2-7). Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Operations Guide 931251F CyberData Corporation...
  • Page 84 3. Option 150 - an IP address to a tftp server 4. Option 66 - an IP address to a tftp server or if the entry starts with 'http', a FQDN to a http server. Operations Guide 931251F CyberData Corporation...
  • Page 85 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData VoIP Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 86 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 931251F CyberData Corporation...
  • Page 87 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 931251F CyberData Corporation...
  • Page 88 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 931251F CyberData Corporation...
  • Page 89 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 90 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 91 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 931251F CyberData Corporation...
  • Page 92 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 931251F CyberData Corporation...
  • Page 93 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 931251F CyberData Corporation...

  • Page 94: Downloading The Firmware

    2.4.1 Downloading the Firmware To download the firmware to your computer: 1. Download the latest firmware file from the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011395/ 2. Unzip the firmware version file. This file may contain the following: • Firmware file •...
  • Page 95 4. Click on the Firmware menu button to open the Firmware page. See Figure 2-38. Caution Equipment Hazard: CyberData strongly recommends that you first reboot the device before attempting to upgrade the firmware of the device. See Section 2.4.2, "Reboot the Device".

  • Page 96: Reboot The Device

    To reboot a Singlewire InformaCast Speaker, log in to the web page as instructed in Section 2.3.3, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-39). A normal restart will occur. Figure 2-39. Home Page 395100001 v11.6.7 Reboot Operations Guide 931251F CyberData Corporation...

  • Page 97: Command Interface Post Commands

    --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_3=yes" Play the "4" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_4=yes" Operations Guide 931251F CyberData Corporation...
  • Page 98 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_doorajar=yes" Play the "Night Ring" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "play_nightring=yes" Operations Guide 931251F CyberData Corporation...
  • Page 99 --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_restoringdefault=yes" Delete the "Ringback tone" audio file wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/audiofiles.cgi" --post-data "delete_ringback=yes" Operations Guide 931251F CyberData Corporation...
  • Page 100 Trigger the Intrusion Sensor Test (Sensor Config page) wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.0.3.71/cgi- bin/sensor.cgi" --post-data "intrusiontest=yes" a.Type and enter all of each http POST command on one line. Operations Guide 931251F CyberData Corporation...

  • Page 101: Identifying And Testing A Ceiling Speaker When Using Informacast 4.0 Or Later

    Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 2.6 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later This section describes the basic process for identifying and testing the CyberData IP Ceiling speaker when using Singlewire's InformaCast software version 4.0 or later. Note If you have questions or need help, please consult your InformaCast documentation and or contact the CyberData support team.
  • Page 102 Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later Figure 2-41. IP Speaker Configuration Page View InformaCast has detected new speakers. 3. The IP Speaker Configuration page will show four newly detected speakers. Click Test. Operations Guide 931251F CyberData Corporation...
  • Page 103 Figure 2-42. IP Speaker Configuration Page Test 4. On the Test IP Speaker page, Enter a number into the Test duration field. 5. Click Test. 6. You will hear a tone from the speaker being testing. Operations Guide 931251F CyberData Corporation...
  • Page 104 The status page is actually at: http://<ipaddr>/ (port 80) Therefore, if a user clicks the link to view the status page and is directed to: http://10.10.10.10:1004/status The user will need to edit the url in the address bar to: http://10.10.10.10/ Operations Guide 931251F CyberData Corporation...
  • Page 105 Installing the Singlewire InformaCast Speaker Identifying and Testing a Ceiling Speaker when Using InformaCast 4.0 or Later 8. On the IP Speaker Configuration page, Click Add to add a speaker to the InformaCast server. Figure 2-44. IP Configuration Page Operations Guide 931251F CyberData Corporation...
  • Page 106 9. On the Add IP Speaker page, Fill out appropriate fields and click Add. Figure 2-45. Add IP Speaker Page Your speaker is now registered to the InformaCast server. You now can configure this device as part of the InformaCast system setup as required. Operations Guide 931251F CyberData Corporation...

  • Page 107: Appendix A Mounting The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 931251F CyberData Corporation...
  • Page 108 #8 Fender Washer (3x) *Ceiling Tile or Dry Wall *Optional Reinforcement Mount P/N: 010991A (Sold Seperately) Template Speaker VoIP V3 Speaker Assembly Assembly Dry Wall Mounting Kit #6 Screw (3x) Ceiling Mounting Screw #8-32x1 1/4" (3X) Operations Guide 931251F CyberData Corporation...

  • Page 109: Dimensions

    For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). •...

  • Page 110: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 931251F CyberData Corporation...

  • Page 111: Appendix C Troubleshooting/Technical Support

    To see a list of frequently asked questions for your product, click on the FAQs tab at the following webpage: http://www.cyberdata.net/voip/011395/ C.2 Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the Downloads tab at the following webpage: http://www.cyberdata.net/voip/011395/ Operations Guide 931251F...

  • Page 112: Contact Information

    Support form at the following website: http://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 113 41 analog speaker CyberData contact information 104 analog volume control needs to be disabled 15 CyberData support limited to IP endpoint functionality 93 announcing a speaker’s IP address 18, 20 audio configuration 61 night ring tone parameter 65...
  • Page 114 Nightringer 85 nightringer settings 48 identifier names (PST, EDT, IST, MUT) 38 NTP server 32 identifying the speaker (when using InformaCast 4.0) 93 identifying your product 1 illustration of speaker mounting process 99 import settings 28 Operations Guide 931251F CyberData Corporation...
  • Page 115 LED 101 subnet mask 8, 21, 41 reboot 87, 88 remote SIP port 46 Reset Test Function Management (RTFM) switch 18, 20 restoring the factory default settings 20 tech support 104 revision history 3 Operations Guide 931251F CyberData Corporation...
  • Page 116 31 SIP volume 31 volume boost 31 volume control dial disable 31 volume, adjusting 18 warranty policy at CyberData 104 web access password 8, 21 web access username 8, 21 web configuration log in address 25 web page navigation 22...

This manual is also suitable for:

011396Ral 9003Ral 9002

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