CyberData InformaCast 011396 Operation Manual
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CyberData InformaCast 011396 Operation Manual

Enabled speaker with talk-back
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The IP Endpoint Company
InformaCast® Enabled
Speaker with Talk-Back
Operations Guide
Part #011396
Document Part #932010A
for Firmware Version 20.5.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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  • Page 1 The IP Endpoint Company InformaCast® Enabled  Speaker with Talk-Back Operations Guide Part #011396 Document Part #932010A for Firmware Version 20.5.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Revision Information Revision 932010A, which corresponds to firmware version 20.5.0, was released on December 13, 2022. Operations Guide 932010A CyberData Corporation...
  • Page 4 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 932010A CyberData Corporation...
  • Page 5 To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 932010A CyberData Corporation...
  • Page 6 Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 932010A CyberData Corporation...

  • Page 7: Table Of Contents

    2.5.1 Command Interface Post Commands ................91 Appendix A Mounting the Speaker A.1 Mount the Speaker ........................92 A.2 Dimensions ..........................95 Appendix B Troubleshooting/Technical Support B Documentation ..........................96 B.1 Contact Information ........................97 B.2 Warranty and RMA Information ....................97 Index Operations Guide 932010A CyberData Corporation...

  • Page 8: Chapter 1 Product Overview

    This device complies with part 15 of the FCC Rules. Operation is subject to the following  two conditions: (1) this device may not cause harmful interference, and (2) this device must  accept any interference received, including interference that may cause undesired operation. Model number Serial number begins with 396 Operations Guide 932010A CyberData Corporation...

  • Page 9: Installation

    • Section 2.2.2.2, "InformaCast Enabled Speaker with Talk-Back with an External Device" • Section 2.2.2.3, "InformaCast Enabled Speaker with Talk-Back with Auxiliary Speaker Connection" • Section 2.2.2.4, "InformaCast Enabled Speaker with Talk-Back with Line Out" Operations Guide 932010A CyberData Corporation...

  • Page 10: Features

    • Half duplex push to talk audio from the far side using the phone's keypad or from the Speaker side using CyberData's Remote Call Button • Ambient noise compensation, where the device will measure the ambient sound level in the area and adjust the volume of the speaker accordingly •...

  • Page 11: Supported Protocols

    Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms G.722 G.729 1.5 Supported SIP Servers The following link contains information on how to configure the speaker for the supported SIP servers: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Operations Guide 932010A CyberData Corporation...

  • Page 12: Specifications

    Compliant; FCC Part 15 Class; Industry Canada ICES-3 Class A; IEEE 802.3 Compliant; TAA Compliant Warranty 2 Year Limited Part number 011396 a.Dimensions are measured from the perspective of the product being upright with the front of the product facing you. Operations Guide 932010A CyberData Corporation...

  • Page 13: Optional Connections

    3 - BTN SENSE - COM SENSE- COM 2 - LED COM LED negative connection LED COM LED positive connection 1 - LED (+) LED (+) Connections 1 through 4 is intended for use with the 011508 Remote Call Button Operations Guide 932010A CyberData Corporation...

  • Page 14: Compliance

    1.8.3 Industry Canada (IC) Compliance Statement Operation is subject to the following two conditions: 1.This device may not cause interference, and 2.This device must accept any interference, including interference that may cause undesired operations of the device. ICES-3 Class A Operations Guide 932010A CyberData Corporation...

  • Page 15: Chapter 2 Installing The Informacast Enabled Speaker With Talk-Back

    Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts Quantity Part Name Illustration InformaCast Enabled Speaker with Talk-Back Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 932010A CyberData Corporation...

  • Page 16: Device Configuration

    Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration 2.2 Device Configuration Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting...

  • Page 17: Connect Power To The Speaker

    InformaCast Enabled Speaker with Talk-Back to a 802.3af compliant PoE switch via a Cat 5 Ethernet cable. Figure 2-1. InformaCast Enabled Speaker with Talk-Back to a 802.3af Compliant PoE Switch Cat 5 Ethernet cable 802.3af/at Compliant Ethernet Switch SIP Speaker with Talk-Back Operations Guide 932010A CyberData Corporation...
  • Page 18 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-2. InformaCast Enabled Speaker with Talk-Back (with PoE Injector) to a Non PoE Switch Non PoE Switch PoE Injector (part #011124) Non PoE Switch Cat 5 Ethernet cable SIP Speaker with Talk-Back Operations Guide 932010A CyberData Corporation...

  • Page 19: Installation Options

    Remove Port Cover Strobe Cable to Install the Adapter Cable Backplate Mounting Screw Adapter Cable Key Bump Port Cover Cable Exit Key Bump Slot RGB Strobe Assembly InformaCast Enabled Speaker SIP Speaker Assembly with Talk-Back Assembly Operations Guide 932010A CyberData Corporation...
  • Page 20 Depending Upon Controlled Device AC or DC-rated Requirements Depending Upon AC or DC External Device Power Source AC or DC Requirements Power Source as Required by POWER SUPPLY an External Device MAX. 30 VDC @ 1A Operations Guide 932010A CyberData Corporation...
  • Page 21 6 - LINE - OUT (-) 5 - LINE - OUT (+) 4 - BTN SENSE - (+) 3 - BTN SENSE - COM 2 - LED COM 1 - LED (+) 8 Ohm Auxiliary Analog Speaker Part #011121 Operations Guide 932010A CyberData Corporation...
  • Page 22 6 - LINE - OUT (-) 5 - LINE - OUT (+) 4 - BTN SENSE - (+) 3 - BTN SENSE - COM 2 - LED COM Amplifier 1 - LED (+) Factory Floor Operations Guide 932010A CyberData Corporation...

  • Page 23: Confirm That The Speaker Is Operational And Linked To The Network

    IP address (by default 192.168.1.23). This process will take approximately 80 seconds. Note The front power/status LED will remain solid on during operation. 2.2.3.2 Link LED • The Link LED is illuminated when the network link to the speaker is established. Operations Guide 932010A CyberData Corporation...

  • Page 24: Confirm The Ip Address And Test The Audio

    The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 192.168.1.23 if a DHCP server is not present). Note Pressing and holding the RTFM button for longer than five seconds will restore the speaker to the factory default settings. Operations Guide 932010A CyberData Corporation...

  • Page 25: How To Set The Factory Default Settings

    2. The speaker announces that it is restoring the factory default settings. Note The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 192.168.1.23 if a DHCP server is not present). Operations Guide 932010A CyberData Corporation...

  • Page 26: Factory Default Settings

    Table 2-3. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 192.168.1.23 Web Access Username admin Web Access Password admin Subnet Mask 255.255.255.0 Default Gateway 192.168.1.1 a. Default if there is not a DHCP server present. Operations Guide 932010A CyberData Corporation...

  • Page 27: Informacast Enabled Speaker With Talk-Back Web

    Link to the Multicast page. Link to the SSL page. Link to the Sensor page. Link to the Audiofiles page. Link to the Events page. Link to the Autoprovisioning page. Link to the Firmware page. Operations Guide 932010A CyberData Corporation...

  • Page 28: Using The Toggle Help Button

    2. You will see a question mark ( ) appear next to each web page item that has been provided with a short description by the Help feature. See Figure 2-11. Figure 2-11. Toggle Help Button and Question Marks Question mark  appears next to the web page items Operations Guide 932010A CyberData Corporation...
  • Page 29 3. Move the mouse pointer to hover over the question mark ( ), and a short description of the web page item will appear. See Figure 2-12. Figure 2-12. Short Description Provided by the Help Feature A short description of the  Question mark web page item will appear Operations Guide 932010A CyberData Corporation...

  • Page 30: Log In To The Configuration Home Page

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...
  • Page 31 Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration Figure 2-13. Home Page 396200001 v20.5.0 v20.5.0 v20.5.0 Operations Guide 932010A CyberData Corporation...
  • Page 32 Shows the InformaCast server IP addresses. Configuration File Shows the configuration file. B’casts Accepted Shows the number of B’casts accepted. B’casts Rejected Shows the number of B’casts rejected. B’casts Active Shows the number of active B’casts. Import Settings Operations Guide 932010A CyberData Corporation...
  • Page 33 Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...

  • Page 34: Configure The Device

    Figure 2-14. Device Configuration Page The strobe settings will only appear if an Auxiliary Strobe Kit is connected to your device. If an Auxiliary Strobe Kit is not connected to your device, you will not see the strobe settings. Operations Guide 932010A CyberData Corporation...
  • Page 35 NTP Server Use this field to set the address (in IPv4 dotted decimal notation or as a canonical name) for the NTP Server. This field can accept canonical names of up to 64 characters in length. Operations Guide 932010A CyberData Corporation...
  • Page 36 Force 802.3AT Mode (NOT recommended) Enable this option if you are sure this speaker is connected to an 802.3AT power source, but it is not being detected correctly (not recommended). Operations Guide 932010A CyberData Corporation...
  • Page 37 The blue LED value for the Singlewire Broadcast. Click on the Test Relay button to do a relay test. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 932010A CyberData Corporation...
  • Page 38 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...

  • Page 39: Configure The Audio

    Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration 2.3.6 Configure the Audio 1. Click the Audio menu button to open the Audio page. See Figure 2-14. Figure 2-15. Audio Page Operations Guide 932010A CyberData Corporation...
  • Page 40 24 hour format (e.g. 11:45pm will be input as 23:45). This setting applies to all three options above. Day of Week Select the day of the week the scheduled audio health check will run. This setting only applies when configured to run once per week. Operations Guide 932010A CyberData Corporation...
  • Page 41 Logs the time and results of the audio health check. Downloads the health check log. Removes the health check log. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 932010A CyberData Corporation...
  • Page 42 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...

  • Page 43: Configure The Network Parameters

    Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration 2.3.7 Configure the Network Parameters 1. Click the Network menu button to open the Network page (Figure 2-16). Figure 2-16. Network Page Operations Guide 932010A CyberData Corporation...
  • Page 44 Specify the IEEE 802.1p VLAN priority level. Enter 1 digit. A value of 0 may cause the VLAN ID tag to be ignored. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 932010A CyberData Corporation...
  • Page 45 First click on the Toggle Help button, and you will see a question mark ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...

  • Page 46: Configure The Sip (Session Initiation Protocol) Parameters

    Figure 2-17. SIP Page—Top The strobe settings will only appear if an Auxiliary Strobe Kit is connected to your device. If an Auxiliary Strobe Kit is not connected to your device, you will not see the strobe settings. Operations Guide 932010A CyberData Corporation...
  • Page 47 Figure 2-18. SIP Page—Bottom The strobe settings will only appear if an Auxiliary Strobe Kit is connected to your device. If an Auxiliary Strobe Kit is not connected to your device, you will not see the strobe settings. Operations Guide 932010A CyberData Corporation...
  • Page 48 SIP-URI for the device's extension on the first backup SIP server. Enter up to 64 alphanumeric characters. Backup SIP Auth ID Specify the Authenticate ID for the first backup SIP server. This parameter is required for SIP registration authentication. Enter up to 64 alphanumeric characters. Operations Guide 932010A CyberData Corporation...
  • Page 49 When enabled, the device will verify the authenticity of the server during the TLS handshake by its certificate and common name. The TLS handshake will be aborted if the server is deemed to be inauthentic and SIP registration will not proceed. Operations Guide 932010A CyberData Corporation...
  • Page 50 The following strobe settings will only appear if an Auxiliary Strobe Kit is connected to your device. If an Auxiliary Strobe Kit is not connected to your device, you will not see the strobe settings. Operations Guide 932010A CyberData Corporation...
  • Page 51 Brightness How bright the strobe will blink when there is a message waiting. This is the maximum brightness for “fade” type scenes. The red LED value for MWI. Green The green LED value for MWI. Operations Guide 932010A CyberData Corporation...
  • Page 52 3.5 seconds during the duration of the event. Fast Fade Strobe will increase in brightness from 0 to the specified brightness and back to 0 over the course of about 1.5 seconds during the duration of the event. Operations Guide 932010A CyberData Corporation...
  • Page 53 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...
  • Page 54 Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration Note For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Note The maximum number of total characters in the dial-out field is 64. Operations Guide 932010A CyberData Corporation...
  • Page 55 The delayed DTMF functionality is available in Point-to-Point Mode. Note Receiving point-to-point SiP calls may not work with all phones. Figure 2-19. SIP Page Set to Point-to-Point Mode Device is set to NOT register with a SiP server Operations Guide 932010A CyberData Corporation...
  • Page 56 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 932010A CyberData Corporation...

  • Page 57: Configure The Ssl Parameters

    Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration 2.3.9 Configure the SSL Parameters 1. Click SSL menu button to open the SSL page (Figure 2-20 Figure 2-21). Figure 2-20. SSL Configuration Page Operations Guide 932010A CyberData Corporation...
  • Page 58 Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration Figure 2-21. SSL Configuration Page Operations Guide 932010A CyberData Corporation...
  • Page 59 Note: When using a password, it must be entered and saved before importing the certificate. Download Cyberdata CA Right click and Save Link As... to get the Cyberdata CA used to sign this client certificate. Click the Save button to save your configuration settings.
  • Page 60 Info Window appears. See Section 2.3.9.1, "Certificate Info Window". Removes this certificate from the list of trusted certificates. After clicking on this button, the Remove Server Certificate Window appears. See Section 2.3.9.2, "Remove Server Certificate Window". Operations Guide 932010A CyberData Corporation...
  • Page 61 Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration 2.3.9.1 Certificate Info Window The Certificate Info Window provides details of the certificate. This window appears after clicking on the Info button. See Figure 2-22. Figure 2-22. Certificate Info Window Operations Guide 932010A CyberData Corporation...
  • Page 62 The Remove Server Certificate Window will ask if the user wants to remove a certificate from the list of trusted certificates. This window appears after clicking on the Remove button. See Figure 2- Figure 2-23. Remove Server Certificate Window Operations Guide 932010A CyberData Corporation...

  • Page 63: Configure The Multicast Parameters

    RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 64 Select desired color (only one may be chosen). The red LED value for Multicast. Green The green LED value for Multicast. Blue The blue LED value for Multicast. Use this button to preview the strobe flashing behavior for the Multicast Strobe Settings. Operations Guide 932010A CyberData Corporation...
  • Page 65 SIP calls, multicast streams, ring tones, ringback tones, and nightring tones are all prioritized. Ringtones and Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. Operations Guide 932010A CyberData Corporation...

  • Page 66: Configure The Sensor Configuration Parameters

    Call an extension and establish two way audio Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. 1. Click Sensor menu button to open the Sensor page (Figure 2-25). Operations Guide 932010A CyberData Corporation...
  • Page 67 Figure 2-25. Sensor Page The strobe settings will only appear if an Auxiliary Strobe Kit is connected to your device. If an Auxiliary Strobe Kit is not connected to your device, you will not see the strobe settings. Operations Guide 932010A CyberData Corporation...
  • Page 68 Strobe will blink ON at the specified brightness for one second then OFF for one second during the duration of the event. Fast Blink Strobe will blink ON at the specified brightness then OFF five times per second during the duration of the event. Operations Guide 932010A CyberData Corporation...
  • Page 69 Click the Test Button button to test the button. Use this button to preview the strobe flashing behavior for the Sensor Strobe Settings. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 932010A CyberData Corporation...
  • Page 70 ( ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...

  • Page 71: Configure The Audiofiles

    The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the device. 1. Click on the Audiofiles menu button to open the Audiofiles page (Figure 2-26). Figure 2-26. Audiofiles Page Operations Guide 932010A CyberData Corporation...
  • Page 72 Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration Figure 2-27. Audiofiles Page Operations Guide 932010A CyberData Corporation...
  • Page 73 '8' corresponds to the spoken word “eight.” '9' corresponds to the spoken word “nine.” Audio Test Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit). Corresponds to the spoken word “dot.” (24 character limit).
  • Page 74 The Delete button will delete any user uploaded audio and restore the stock audio file. The Save button will download a new user audio file to the board once you've selected the file by using the Browse button. The Save button will delete any pre-existing user-uploaded audio files. Operations Guide 932010A CyberData Corporation...
  • Page 75 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-28 through Figure 2-30. Figure 2-28. Audacity 1 Figure 2-29. Audacity 2 Operations Guide 932010A CyberData Corporation...
  • Page 76 Device Configuration When you export an audio file with Audacity, save the output as: • WAV (Microsoft) signed 16 bit PCM. Figure 2-30. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 932010A CyberData Corporation...

  • Page 77: Configure The Events Parameters

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. 1. Click on the Events menu button to open the Events page (Figure 2-31). Figure 2-31. Event Configuration Page Operations Guide 932010A CyberData Corporation...
  • Page 78 HTTP POST command. It can be a script used to parse and process the HTTP POST events. Enter up to 127 characters. Click the Save button to save your configuration settings. Click on the Reboot button to reboot the system. Operations Guide 932010A CyberData Corporation...
  • Page 79 First click on the Toggle Help button, and you will see a question mark ) appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...
  • Page 80 Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?>...
  • Page 81 Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...
  • Page 82 Installing the InformaCast Enabled Speaker with Talk-Back Device Configuration User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData Device' MAC='0020f70015b6'>...

  • Page 83: Configure The Autoprovisioning Parameters

    Values found in this file will override values stored in on-board memory. Note By default, the device will try to set up its configuration with autoprovisioning. 1. Click the Autoprov menu button to open the Autoprovisioning page. See Figure 2-32. Figure 2-32. Autoprovisioning Page Operations Guide 932010A CyberData Corporation...
  • Page 84 First click on the Toggle Help button, and you will see a question mark ( appear next to some of the web page items. Move the mouse pointer to hover over a question mark to see a short description of a specific web page item. Operations Guide 932010A CyberData Corporation...
  • Page 85 Autoprovisioning files can contain the whole configuration or a subset of this file. The first autoprovisioning file can also contain links to other autoprovisioning files. The <MiscSettings> section contains some examples of additional autoprovisioning files: <MiscSettings> <DeviceName>CyberData Device</DeviceName> <!-- <AutoprovFile>common.xml</AutoprovFile>--> <!-- <AutoprovFile>sip_reg[macaddress].xml</AutoprovFile>-->...
  • Page 86 When one of these options is set, the Files after Boot device will download its autoprovisioning files again, and if it finds any differences from the files it downloaded on boot, it will force a reboot and reconfigure. Operations Guide 932010A CyberData Corporation...
  • Page 87 The autoprovisioning filename is set to “cyberdata/” On boot, the device will try to download: https://www.example.com/cyberdata/0020f7123456.xml ...and if this fails: https://www.example.com/cyberdata/000000cd.xml Audio files and firmware files will also add “cyberdata” to the URL before downloading. Operations Guide 932010A CyberData Corporation...
  • Page 88 In this way, a generic autoprovisioning file can specify unique firmware for a range of products. The list of valid product strings: <ProductString>CallButton31</ProductString> <ProductString>EmergencyIntercom31</ProductString> <ProductString>EmergencyIntercom31SW</ProductString> <ProductString>IndoorIntercom31</ProductString> <ProductString>IndoorIntercom31SW</ProductString> <ProductString>IndoorKeypad31</ProductString> <ProductString>IndoorKeypad31SW</ProductString> <ProductString>OfficeRinger31</ProductString> <ProductString>OfficeRinger31SW</ProductString> <ProductString>OutdoorIntercom31</ProductString> <ProductString>OutdoorIntercom31SW</ProductString> <ProductString>OutdoorKeypad31</ProductString> <ProductString>OutdoorKeypad31SW</ProductString> <ProductString>Strobe31</ProductString> <ProductString>Strobe31SW</ProductString> Operations Guide 932010A CyberData Corporation...
  • Page 89 000000cd.xml. This file exists, and Device1 parses the three elements. 1. Device1 changes its device name to CyberData Autoprovisioned. 2. Device1 finds an AutoprovFile element containing the filename sip_common.xml. The device downloads sip_common.xml from “https://autoprovtest.server.net,”...
  • Page 90 TFTP server at 10.0.1.3. and imports these settings. The device name is set to CyberData Autoprovisioned, the SIP server is set to 10.0.0.253, and the port is set to 5060. Device2 does the same except it downloads 0020f7020002.xml on boot and imports these values instead.
  • Page 91 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 932010A CyberData Corporation...
  • Page 92 "http://test.cyberdata.net"; # OPTION 66 option option-150 10.0.0.252; # OPTION 150 # These two lines are needed for option 43 vendor-option-space VendorInfo; # OPTION 43 option VendorInfo.text "http://test.cyberdata.net"; # OPTION 43 range 10.10.0.1 10.10.2.1; } Operations Guide 932010A CyberData Corporation...
  • Page 93 4. At this point, you can open and edit the autoprovisioning template to change the configuration settings in the template for the unit. 5. You can then upload the autoprovisioning file to a TFTP or HTTP server where the file can be loaded onto other devices. Operations Guide 932010A CyberData Corporation...

  • Page 94: Downloading The Firmware

    (Figure 2-34). Note CyberData strongly recommends that you do not upgrade the firmware when the device is likely to be in use. Figure 2-34. Firmware Page 5. Click on the Browse button, and then navigate to the location of the firmware file.
  • Page 95 10. When the process is complete, you will see the words SWUPDATE Successful under Status Messages. 11. The device will reboot automatically. 12. The Home page will display the version number of the firmware and indicate which boot partition is active. Operations Guide 932010A CyberData Corporation...
  • Page 96 Note: This button only appears after the user has selected a firmware file. Upload progress Status bar indicates the progress in uploading the file. Upload Post Processing Status bar indicates the progress of the software installation. Status Messages Messages relevant to the firmware update process appear here. Operations Guide 932010A CyberData Corporation...

  • Page 97: Reboot The Device

    Section 2.3.4, "Log in to the Configuration Home Page". 1. Click on the Reboot button on the Home page (Figure 2-36). A normal restart will occur. Figure 2-36. Home Page 396200001 v20.5.0 v20.5.0 v20.5.0 Reboot Operations Guide 932010A CyberData Corporation...

  • Page 98: Command Interface Post Commands

    /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 932010A CyberData Corporation...

  • Page 99: Appendix A Mounting The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 932010A CyberData Corporation...
  • Page 100 For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). • For drywall mounting, use the three #8 SHEET METAL SCREWS to secure the speaker.  * For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991). Operations Guide 932010A CyberData Corporation...
  • Page 101 *Optional Reinforcement Mount P/N: 010991 (Sold Seperately) *Ceiling Tile or Dry Wall Template Ceiling Speaker Ceiling Mounting Kit #8-32x1 1/4" Pan Head Phillips Machine Screw (3 Pieces) Dry Wall Mounting Kit #6 Sheet Metal Screw (3 Pieces) Operations Guide 932010A CyberData Corporation...

  • Page 102: Dimensions

    Dimensions A.2 Dimensions Figure A-2 shows the dimensions for the InformaCast Enabled Speaker with Talk-Back. Figure A-2. Dimensions 3.075 [78.11] 9.055 [230.00] 3.240 [82.30] Dimensions are in Inches [Millimeters] Operations Guide 932010A CyberData Corporation...

  • Page 103: Appendix B Troubleshooting/Technical Support

    Appendix B: Troubleshooting/Technical Support Documentation The documentation for this product is released in an English language version only. To download PDF copies of CyberData product documentation, click on the following webpage: https://www.cyberdata.net/pages/informacast-resources Operations Guide 932010A CyberData Corporation...

  • Page 104: Contact Information

    Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.
  • Page 105 8-32 x 1 1/4" mounting screws 92 configuration page configurable parameters 28 confirming IP address 17 contact information 97 contact information for CyberData 97 current network settings 37 address, configuration login 23 CyberData contact information 97 adjusting volume 18 announcing a speaker’s IP address 17...
  • Page 106 58 polycom default channel 58 link LED 93 polycom emergency channel 58 local SIP port 42 polycom priority channel 58 log in address 23 port local SIP 42 remote SIP 42 POST command 91 Operations Guide 932010A CyberData Corporation...
  • Page 107 ID 41 SIP configuration 39 SIP configuration parameters outbound proxy 43 registration and expiration, SIP server lease 41 warranty policy at CyberData 97 web configuration log in address 23 user ID, SIP 41 web page SIP registration 41 navigation 20...

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