CyberData 11098 Operation Manual
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CyberData 11098 Operation Manual

Voip v2 speaker
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VoIP V2 Speaker
Operations Guide
Part #011098*, RAL 9002, Gray White, Standard
Part #011099, RAL 9003, Signal White, Optional
*Replaces #011021
Document Part #930274F
for Firmware Version 5.1.0
CyberData Corporation
2555 Garden Road
Monterey, CA 93940
(831) 373-2601

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  • Page 1 VoIP V2 Speaker Operations Guide Part #011098*, RAL 9002, Gray White, Standard Part #011099, RAL 9003, Signal White, Optional *Replaces #011021 Document Part #930274F for Firmware Version 5.1.0 CyberData Corporation 2555 Garden Road Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.
  • Page 3 Section 2.2.2.2, "V2 Speaker with Auxiliary Speaker Connection": • “Because of the limitations of PoE power, when running the V2 Speaker with a second auxiliary speaker, the analog or digital volume level setting must not exceed a setting of 6.” Operations Guide 930274F CyberData Corporation...
  • Page 4 Section 2.2.2.2, "V2 Speaker with Auxiliary Speaker Connection" • Figure 2-6, "V2 Speaker with Auxiliary Speaker Connection" • Figure 2-8, "V2 Speaker with Line Out" • Adds “Nightringer” and “Buffered page” to Section 1.3, "Product Features". Operations Guide 930274F CyberData Corporation...
  • Page 5 Section 2.3.6, "Configure the Night Ringer Parameters" • Adds more events to Section 2.3.10.1, "Example Packets for Events". • Adds information about the following 01 numbers: Part #011098*, RAL 9002, Gray White, Standard Part #011099, RAL 9003, Signal White, Optional *Replaces #011021 Operations Guide 930274F...

  • Page 6: Important Safety Instructions

    Electrical Hazard: This product should be installed by a licensed electrician according to all local electrical and building codes. GENERAL ALERT Warning Electrical Hazard: To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT CyberData Corporation 930274F Operations Guide...
  • Page 7 Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. CyberData Corporation 930274F Operations Guide...
  • Page 8 Power over Ethernet (as per IEEE 802.3af standard) Real-time Transport Protocol RTFM Reset Test Function Management Session Initiated Protocol TFTP Trivial File Transfer Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol CyberData Corporation 930274F Operations Guide...

  • Page 9: Table Of Contents

    C.4.2 Warranty & RMA Returns Outside of the United States ............ 68 C.4.3 Spare in the Air Policy ......................69 C.4.4 Return and Restocking Policy ....................69 C.4.5 Warranty and RMA Returns Page ..................69 Index Operations Guide 930274F CyberData Corporation...

  • Page 10: Chapter 1 Product Overview

    The CyberData V2 Speaker is an innovative addition to our portfolio of paging/notification products. As an example, in an open-room setting, the CyberData V2 Speaker with its adaptive full- duplex voice operation allows for clear two-way communication during event notifications.

  • Page 11: How To Identify This Product

    To identify the VoIP V2 Speaker, look for a model number label similar to the one shown Figure 1-1. The model number on the label should be one of the following: • 011098*, RAL 9002, Gray White, Standard Color • 011099, RAL 9003, Signal White, Optional Color *Replaces 011021.

  • Page 12: Installation

    • High efficiency speaker driver • PoE 802.3af Enabled (Powered-over- Ethernet) • Network and external speaker volume control • Peer-to-peer capability • User-uploadable ring and alert tones • Auto detect for CyberData Clock kit • Nightringer • Buffered page Operations Guide 930274F CyberData Corporation...

  • Page 13: Supported Protocols

    • RTP • Audio Encodings PCMU (G.711 mu-law) PCMA (G.711 A-law) Packet Time 20 ms 1.5 Supported SIP Servers The following link contains information on how to configure the speaker for the supported SIP servers: http://www.cyberdata.net/support/server/index.html Operations Guide 930274F CyberData Corporation...

  • Page 14: Product Specifications

    2.8 lbs./shipping weight of 3.8 lbs. (1.3 kg/shipping weight of 1.7 kg) Part number 011098*, RAL 9002, Gray White, Standard Color 011099, RAL 9003, Signal White, Optional Color *Replaces 011021. a.Auxiliary power input for use when PoE power is not available. 12 VDC @ 1A. Do not use auxiliary power input when speaker J1 is connected to a PoE power source.

  • Page 15: Optional Connections (J9 And J10)

    LED. the button is pressed. *Do not use auxiliary power input when speaker J1 is connected to a PoE power source. 1.8 Dimensions Figure 1-4 shows the dimensions for the V2 Speaker. Figure 1-4. Dimensions Operations Guide 930274F CyberData Corporation...

  • Page 16: Chapter 2 Installing The Voip V2 Speaker

    The installation template for the V2 Speaker is located on the Installation Quick Reference Guide that is included in the packaging with each speaker. Table 2-1. Parts Quantity Part Name Illustration V2 Speaker Assembly Installation Quick Reference Guide Speaker Mounting Accessory Kit (Part #070054A) Operations Guide 930274F CyberData Corporation...

  • Page 17: Device Configuration

    Installing the VoIP V2 Speaker Device Configuration 2.2 Device Configuration Set up and configure each speaker before you mount it. CyberData delivers each speaker with the following factory default values: Table 2-2. Factory Network Default Settings—Default of Network Parameter Factory Default Setting...

  • Page 18: Connect Power To The Speaker

    VoIP V2 Speaker to a 802.3af compliant PoE switch via a Cat 5 Ethernet cable. Figure 2-1. VoIP V2 Speaker to a 802.3af Compliant PoE Switch Cat 5 Ethernet cable 802.3af Compliant PoE Switch VoIP V2 Speaker Operations Guide 930274F CyberData Corporation...
  • Page 19 A PoE Injector is a power supply solution for those who have a standard Non PoE Switch. Figure 2-2. VoIP V2 Speaker (with PoE Injector) to a Non PoE Switch PoE Injector (Part #010867A) Cat 5 Ethernet cable Non PoE Switch VoIP V2 Speaker Operations Guide 930274F CyberData Corporation...
  • Page 20 AUX POWER (-) AUX SPEAKER (+) RELAY COM BTN SENSE GND RELAY NO LINE OUT (-) BUTTON LED (+) LINE OUT (+) AC adaptor BTN SENSE BUTTON LED (-) +12 VDC @ 1 Amps (UL-listed, LPS-rated) Operations Guide 930274F CyberData Corporation...
  • Page 21 Installing the VoIP V2 Speaker Device Configuration 2.2.1.4 V2 Speaker with Auxiliary Remote Call Button (CyberData Part #011073) Figure 2-4. V2 Speaker with Auxiliary Remote Call Button Speaker AUX POWER (+) AUX SPEAKER (-) (+12VDC @ 1A) AUX POWER (-)

  • Page 22: Installation Options

    BUTTON LED (-) External Device Such as an Electric Door Strike or Strobe Light Output Contacts AC or DC-rated Depending Upon AC or DC External Device Power Source Requirements as Required by an External Device Operations Guide 930274F CyberData Corporation...
  • Page 23 Clock Kit and an auxiliary speaker. The V2 Speaker may only be used separately with an auxiliary speaker or used separately with a Clock Kit. See Figure 2-7, GENERAL ALERT "Clock Kit with Extra Speaker Connection is NOT ALLOWED." Operations Guide 930274F CyberData Corporation...
  • Page 24 Figure 2-7. Clock Kit with Extra Speaker Connection is ALLOWED. NOT ALLOWED 12 gauge wire and a maximum length of 20 feet 8 Ohm Analog Speaker (CD Part Number 011072) VoIP Clock Kit (Wall Mount Version) Operations Guide 930274F CyberData Corporation...
  • Page 25 AUX SPEAKER (-) (+12VDC @ 1A) AUX POWER (-) AUX SPEAKER (+) RELAY COM BTN SENSE GND RELAY NO LINE OUT (-) BUTTON LED (+) LINE OUT (+) BTN SENSE BUTTON LED (-) Amplifier Factory Floor Operations Guide 930274F CyberData Corporation...

  • Page 26: Confirm That The Speaker Is Operational And Linked To The Network

    LED when fully booted, and then turn on or off according to the Button Lit When Idle option on the Device Configuration Page (see Section 2.3.3, "Configure the Device Parameters"). The button LED will flash when a call is active. Operations Guide 930274F CyberData Corporation...

  • Page 27: Confirm The Ip Address, Test The Audio, And Check The Volume

    The speaker will use DHCP to obtain the new IP address (DHCP-assigned address or default to 10.10.10.10 if a DHCP server is not present). Note Pressing and holding the RTFM switch for longer than five seconds will restore the speaker to the factory default settings. Operations Guide 930274F CyberData Corporation...

  • Page 28: Adjust The Volume

    The external volume control can be disabled from the web interface by selecting Digital Volume Control on the Device Configuration Page (see Section 2.3.3, "Configure the Device Parameters"). Figure 2-11. Volume Control Volume control dial Operations Guide 930274F CyberData Corporation...

  • Page 29: How To Set The Factory Default Settings

    Figure 2-16, "SIP Configuration Page" • Figure 2-19, "Multicast Configuration Setup" • Figure 2-20, "Audio Configuration Page" • Figure 2-24, "NTP Server and Clock Configuration Page" • Figure 2-25, "Event Configuration Page" • Figure 2-27, "Firmware Upgrade Page" Operations Guide 930274F CyberData Corporation...

  • Page 30: Configure The Speaker Parameters

    Table 2-3. Factory Network Default Settings—Default of Network Parameter Factory Default Setting IP Addressing DHCP IP Address 10.10.10.10 Web Access Username admin Web Access Password admin Subnet Mask 255.0.0.0 Default Gateway 10.0.0.1 a. Default if there is not a DHCP server present. Operations Guide 930274F CyberData Corporation...

  • Page 31: V2 Speaker Web

    Link to the Autoprovisioning Configuration page. Link to the Update Firmware page. a.This page is used only if the CyberData Clock Kit (part number 011023 [wall-mounted version] or 011024 [flush-mounted version]) is installed. b.This page is used only if the CyberData Clock Kit (part number 011023 [wall-mounted ver- sion] or 011024 [flush-mounted version]) is installed.

  • Page 32: Log In To The Configuration Home Page

    Make sure that the PC is on the same IP network as the V2 Speaker. Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.
  • Page 33 2. When prompted, use the following default Web Access Username and Web Access Password to access the Home Page (Figure 2-13): Web Access Username: admin Web Access Password: admin Figure 2-13. Home Page Note Figure 2-13 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 34 Shows the current status of the Event Reporting. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930274F CyberData Corporation...

  • Page 35: Configure The Device Parameters

    Configure the Speaker Parameters 2.3.3 Configure the Device Parameters 1. Click the Device Configuration button to open the Device Configuration page. Figure 2-14. Figure 2-14. Device Configuration Page Note Figure 2-14 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 36 Audio button is pressed, you will hear a voice message for testing the device audio quality and volume. Click on the Test Relay button to do a relay test. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930274F CyberData Corporation...

  • Page 37: Configure The Network Parameters

    If you select Static, configure the remaining parameters indicated in Table 2-7 . If you select DHCP, go to Step IP Address* Enter the Static IP address. Subnet Mask Enter the Subnet Mask address. Operations Guide 930274F CyberData Corporation...
  • Page 38 V2 Speaker if appropriate. 4. Connect the V2 Speaker to the target network. 5. From a system on the same network as the V2 Speaker, open a browser with the new IP address of the V2 Speaker. Operations Guide 930274F CyberData Corporation...

  • Page 39: Configure The Sip Parameters

    1. Click SIP Config to open the SIP Configuration page (Figure 2-16). Note For specific server configurations, go to the following website address: http://www.cyberdata.net/support/server/index.html Figure 2-16. SIP Configuration Page Note Figure 2-16 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 40 Type the dial out extension number (64 character limit). Note: For information about dial-out extension strings and DTMF tones, see Section 2.3.5.1, "Dial Out Extension Strings and DTMF Tones (using rfc2833)". Extension ID Type the desired Extension ID (64 character limit). Operations Guide 930274F CyberData Corporation...
  • Page 41 DTMF tone '2', send out DTMF tone 5, wait 6 seconds, send out DTMF tone 4, wait 4 seconds, send out DTMF tone 1 Note The maximum number of total characters in the dial-out field is 25. Operations Guide 930274F CyberData Corporation...
  • Page 42 The delayed DTMF functionality is available in the Point-to-Point Mode. Note Establishing point-to-point SiP calls may not work with all phones. Figure 2-17. SIP Configuration Page Set to Point-to-Point Mode Speaker is set to NOT register with a SIP server Operations Guide 930274F CyberData Corporation...

  • Page 43: Configure The Night Ringer Parameters

    Configure the Speaker Parameters 2.3.6 Configure the Night Ringer Parameters 1. Click on the Nightringer button to open the Nightringer Configuration page. See Figure 2-19. Figure 2-18. Nightringer Configuration Setup Note Figure 2-19 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 44 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click on the Save button. Operations Guide 930274F CyberData Corporation...

  • Page 45: Configure The Multicast Parameters

    Multicast configuration provides the ability to join up to 10 paging zones. A paging zone can consist of one, or many, CyberData multicast group-enabled speakers. There is no limit to how many speakers can be in a given paging zone. Each multicast group is defined by a multicast address and port number.
  • Page 46 Installing the VoIP V2 Speaker Configure the Speaker Parameters 1. Click on the Multicast Configuration button to open the Multicast Configuration page. See Figure 2-19. Figure 2-19. Multicast Configuration Setup Note Figure 2-19 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 47 Ringtones all play at the same priority level. This means that it is possible to have a nightring tone Nightringtones and a normal ringtone playing at the same time. The maximum ringtone duration is 2,097,152 bytes or about four minutes of ulaw audio. Operations Guide 930274F CyberData Corporation...
  • Page 48 When the speaker is playing back buffered audio and this buffered audio is interrupted by a higher priority stream, once the higher priority streams is finished, the speaker will restart the lower priority stream from the beginning. Operations Guide 930274F CyberData Corporation...

  • Page 49: Configure The Audio Parameters

    Configuration page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. Figure 2-20. Audio Configuration Page Note Figure 2-20 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 50 '9' corresponds to the spoken word “nine.” Corresponds to the spoken word “dot.” (24 character limit) Audiotest Corresponds to the message “This is the CyberData IP speaker test message...” (24 character limit) Pagetone Corresponds to a simple tone that is unused by default (24 character limit).
  • Page 51 TFTP server at the address specified on the page. : Downloading large files can sometimes take a long time. It's not recommended to interrupt the process once it has started. Operations Guide 930274F CyberData Corporation...
  • Page 52 RIFF (little-endian) data, WAVE audio, Microsoft PCM, 16 bit, mono 8000 Hz You can use the free utility Audacity to convert audio files into this format. See Figure 2-21 through Figure 2-23. Figure 2-21. Audacity 1 Figure 2-22. Audacity 2 Operations Guide 930274F CyberData Corporation...
  • Page 53 Configure the Speaker Parameters When you export an audio file with Audacity, save the output as: WAV (Microsoft) signed 16 bit PCM. ● Figure 2-23. WAV (Microsoft) signed 16 bit PCM WAV (Microsoft) signed 16 bit PCM Operations Guide 930274F CyberData Corporation...

  • Page 54: Configure The Ntp Server And Clock Parameters

    The Clock Configuration page is always visible. If a clock is not installed, the Clock Status will indicate NOT INSTALLED. Otherwise it shows INSTALLED. Figure 2-24. NTP Server and Clock Configuration Page Note Figure 2-24 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 55 Click on this button to set the clock after entering the current time. Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. Operations Guide 930274F CyberData Corporation...
  • Page 56 2.3.9.1 Time Zone Strings The posix timezone string tells the internal date and time utilities how to handle daylight savings time for different timezones. Table 2-14 shows some common strings. Table 2-14. Common Timezone Strings Time Zone Timezone String US Pacific time PST8PDT,M3.2.0/2:00:00,M11.1.0/2:00:00 US Mountain time MST7MDT,M3.2.0/2:00:00,M11.1.0/2:00:00...
  • Page 57 GMT+3 Moscow, Kuwait GMT+4 Abu Dhabi, Muscat GMT+5 Islamabad, Karachi GMT+6 Almaty, Dhaka GMT+7 Bangkok, Jakarta GMT+8 Hong Kong, Beijing GMT+9 Tokyo, Osaka GMT+10 Sydney, Melbourne, Guam GMT+11 Magadan, Soloman Is. GMT+12 Fiji, Wellington, Auckland Operations Guide 930274F CyberData Corporation...

  • Page 58: Configure The Event Parameters

    Configuration page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-25. Event Configuration Page Note Figure 2-25 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 59 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Test Event button to test an event. Click on the Reboot button to reboot the system. Operations Guide 930274F CyberData Corporation...

  • Page 60: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 61 Installing the VoIP V2 Speaker Configure the Speaker Parameters User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 62 Installing the VoIP V2 Speaker Configure the Speaker Parameters User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 63: Configure The Autoprovisioning Parameters

    Configure the Speaker Parameters 2.3.11 Configure the Autoprovisioning Parameters 1. Click the Autoprovisioning button to open the Autoprovisioning Configuration page. Figure 2-14. Figure 2-26. Autoprovisioning Configuration Page Note Figure 2-26 shows the factory default settings. Operations Guide 930274F CyberData Corporation...
  • Page 64 Click the Save button to save your configuration settings. Note: You need to reboot for changes to take effect. Click on the Reboot button to reboot the system. 3. After changing the parameters, click the Save button. Operations Guide 930274F CyberData Corporation...
  • Page 65 The board gets its autoprovisioning information from an XML-formatted file hosted from a TFTP server. CyberData will provide a template for this XML file and the user can modify it for their own use.
  • Page 66 3. The board downloads and writes the firmware file again. CyberData has timed a firmware upgrade at 140 seconds. Therefore, if you suspect the board is stuck in a loop, either remove or comment out the FirmwareVersion line in the XML file and let the board boot as it normally does.
  • Page 67 You can force a change to the audio files on the board by clicking Restore Default on the Audio Configuration page or by changing the autoprovisioning file with “default” set as the file name. Operations Guide 930274F CyberData Corporation...

  • Page 68: Upgrade The Firmware And Reboot The V2 Speaker

    3. Copy the firmware files to be upgraded to the appropriate TFTP server directory: • c:\tftp-root\for Windows • /tftpboot/for Linux 4. Log in to the V2 Speaker home page as instructed in Section 2.3.2, "Log in to the Configuration Home Page". Operations Guide 930274F CyberData Corporation...
  • Page 69 Therefore, in the case of a firmware upgrade to version 3.3.0 or later, CyberData recommends that you go to the Device Config page and make sure the following values are set properly.
  • Page 70 Use this field to enter the new file name for the kernel or application firmware file that you are uploading (25 character limit). Click on the Submit button to automatically upload the selected firmware and reboot the system. Click on the Reboot button to reboot the system. Operations Guide 930274F CyberData Corporation...

  • Page 71: Reboot The V2 Speaker

    1. Click Update Firmware to open the Upgrade Firmware page (Figure 2-28). Figure 2-28. Reboot System Section Reboot 2. Click Reboot. A normal restart will occur and you will see the following Reboot page. Figure 2-29. Reboot Page Operations Guide 930274F CyberData Corporation...

  • Page 72: Appendix A Mounting The Speaker

    Illustration #8 Nylon Thumb Nuts #8 Fender Washers 8-32 x 1 1/4" Mounting Screws Table A-2. Drywall Mounting Components (Part of the Accessory Kit) Quantity Part Name Illustration Plastic Ribbed Anchors #8 Sheet Metal Screws Operations Guide 930274F CyberData Corporation...
  • Page 73 #8 Nylon Thumb Nut (3x) #8 Fender Washer (3x) *Ceiling Tile or Dry Wall *Optional Reinforcement Mount P/N: 010991A (Sold Seperately) Template VoIP V2 Speaker Assembly Dry Wall Mounting Kit #6 Screw (3x) Ceiling Mounting Screw #8-32x1 1/4" (3X) Operations Guide 930274F CyberData Corporation...
  • Page 74 For drop ceiling mounting, use the three 8-32 x 1 1/4" MOUNTING SCREWS, #8 NYLON THUMB NUTS, and #8 FENDER WASHERS to secure the speaker. Note For weak ceiling tile, CyberData offers a reinforcing mount (CyberData part number 010991A). •...

  • Page 75: Appendix B Setting Up A Tftp Server

    1. Install and start the software. 2. Select File Configure Security tab Transmit Only. 3. Make a note of the default directory name, and then move the firmware files to be uploaded to that directory. Operations Guide 930274F CyberData Corporation...

  • Page 76: Appendix C Troubleshooting/Technical Support

    Phone: 831-373-2601, Extension 136 Email: RMA@CyberData.net When returning a product to CyberData, an approved CyberData RMA number must be printed on the outside of the original shipping package. No product will be accepted for return without an approved RMA number. Send the product, in its original package, to the following address:...

  • Page 77: Warranty

    Warranty RMA Status Form If you need to inquire about the repair status of your product(s), please use the CyberData RMA Status form at the following web address: http://www.cyberdata.net/support/rmastatus.html C.4 Warranty CyberData warrants its product against defects in material or workmanship for a period of two years from the date of purchase.

  • Page 78: Spare In The Air Policy

    C.4.3 Spare in the Air Policy CyberData now offers a Spare in the Air no wait policy for warranty returns within the United States and Canada. More information about the Spare in the Air policy is available at the following web address: http://www.cyberdata.net/support/warranty/spareintheair.html...

  • Page 79: Index

    24 configuration page configurable parameters 27 confirming IP address 18, 20 contact information 67 contact information for CyberData 67 address, configuration login 23 Current Network Settings 29 adjusting volume 18, 20 current network settings 29 ambient operating temperature 5...
  • Page 80 SIP 31 remote SIP 31 power input (J1) 5 power requirement 5 lease, SIP server expiration time 31, 35 power, connecting to speaker 9 lengthy pages 38 priority link LED 65 assigning 38 Operations Guide 930274F CyberData Corporation...
  • Page 81 & RMA returns within the United States 68 password for login 31 warranty and RMA returns page 69 unregister from 31 warranty policy at CyberData 68 user ID for login 31 web access password 8, 21 SIP settings 31...
  • Page 82 21 weight 5 Windows, setting up a TFTP server on 66 Operations Guide 930274F CyberData Corporation...

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