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CyberData 011394 Operation Manual

Ip speaker with talk-back
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The IP Endpoint Company
IP Speaker with Talk-Back
Operations Guide
Part #011394, 011396
Document Part #932055A
for Firmware Version 20.5.0
CyberData Corporation
3 Justin Court
Monterey, CA 93940
(831) 373-2601

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Summary of Contents for CyberData 011394

  • Page 1 The IP Endpoint Company  IP Speaker with Talk-Back Operations Guide Part #011394, 011396 Document Part #932055A for Firmware Version 20.5.0 CyberData Corporation 3 Justin Court Monterey, CA 93940 (831) 373-2601...
  • Page 2 CyberData Corporation. This manual, and the products, software, firmware, and/or hardware described in this manual are the property of CyberData Corporation, provided under the terms of an agreement between CyberData Corporation and recipient of this manual, and their use is subject to that agreement and its terms.

  • Page 3: Revision Information

    Potential safety hazards are identified in this manual through the use of words Danger, Warning, and Caution, the specific hazard type, and pictorial alert icons. Operations Guide 932055A CyberData Corporation...

  • Page 4: Important Safety Instructions

    To prevent injury, this apparatus must be securely attached to the floor/wall in accordance with the installation instructions. GENERAL ALERT Warning The PoE connector is intended for intra-building connections only and does not route to the outside plant. GENERAL ALERT Operations Guide 932055A CyberData Corporation...

  • Page 5: Abbreviations And Terms

    Power over Ethernet (as per IEEE 802.3af standard) RTFM Reset Test Function Management Session Initiated Protocol SRTP Secure Real Time Protocol u-law A companding algorithm, primarily used in the digital telecommunication Unified Communications VoIP Voice over Internet Protocol Operations Guide 932055A CyberData Corporation...

  • Page 6: Table Of Contents

    2.10.1 Example Packets for Events ..................21 2.11 Terminus ..........................24 2.12 Autoprovisioning ........................25 2.13 Firmware ..........................26 2.14 Admin ...........................27 2.15.1 Command Interface Post Commands ................28 Appendix A Troubleshooting/Technical Support A.1 Contact Information ........................29 A.2 Warranty and RMA Information ....................29 Index Operations Guide 932055A CyberData Corporation...

  • Page 7: Chapter 1 Installing The Ip Speaker With Talk-Back

    Button negative sense connection SENSE- COM 2 - LED COM LED negative connection LED COM 1 - LED (+) LED positive connection LED (+) Connections 1 through 4 are intended for use with 011508 Remote Call Button Operations Guide 932055A CyberData Corporation...

  • Page 8: Ip Speaker With Talk-Back With An External Device

    Depending Upon Controlled Device AC or DC-rated Requirements Depending Upon AC or DC External Device Power Source AC or DC Requirements Power Source as Required by POWER SUPPLY an External Device MAX. 30 VDC @ 1A Operations Guide 932055A CyberData Corporation...

  • Page 9: Confirm That The Speaker Is Operational And Linked To The Network

    The front power/status LED will remain solid on during operation. 1.3.2 Link LED • The Link LED is illuminated when the network link to the speaker is established. • The Link LED blinks to indicate network traffic. Operations Guide 932055A CyberData Corporation...

  • Page 10: Chapter 2 Configure The Device

    Note You may also download CyberData’s VoIP Discovery Utility program which allows you to easily find and configure the default web address of the CyberData VoIP products.   CyberData’s VoIP Discovery Utility program is available at the following website address: https://www.cyberdata.net/pages/discovery...

  • Page 11: Announcing The Ip Address

    Table 2-1. Factory Default Settings Parameter Factory Default Setting IP Addressing DHCP IP Address 192.168.1.23 Web Access Username admin Web Access Password admin Subnet Mask 255.255.255.0 Default Gateway 192.168.1.1 a. Default if there is not a DHCP server present. Operations Guide 932055A CyberData Corporation...
  • Page 12 Configure the Device Home Page Figure 2-3. Home Page Operations Guide 932055A CyberData Corporation...
  • Page 13 Configure the Device Home Page If you are using an InformaCast enabled device, you will see the following: Figure 2-4. InformaCast enabled Device Operations Guide 932055A CyberData Corporation...

  • Page 14: Device

    Configure the Device Device 2.2 Device Figure 2-5. Device Page If you are using an InformaCast enabled device, you will see the following: Figure 2-6. InformaCast enabled Device Operations Guide 932055A CyberData Corporation...

  • Page 15: Audio

    Configure the Device Audio 2.3 Audio Figure 2-7. Audio Page Operations Guide 932055A CyberData Corporation...

  • Page 16: Network

    Configure the Device Network 2.4 Network Figure 2-8. Network Page Operations Guide 932055A CyberData Corporation...

  • Page 17: Sip (Session Initiation Protocol)

    For specific server configurations, go to the following website address: https://www.cyberdata.net/pages/connecting-to-ip-pbx-servers Figure 2-9. SIP Page 2.5.1 Dial Out Extension Strings and DTMF Tones (using rfc2833) Outgoing calls support delayed DTMF (rfc2833) with the first comma pausing 2 seconds and subsequent commas pausing 1 second. Operations Guide 932055A CyberData Corporation...

  • Page 18: Point-To-Point Configuration

    SIP (Session Initiation Protocol) 2.5.2 Point-to-Point Configuration Dialing point-to-point allows the device to call and a single endpoint. All CyberData endpoints and many phones can use this option. To do this, enable SIP Operation, do not enable SIP Registration, and use the endpoint's IP address as the Dial Out extension. Delayed DTMF is supported.

  • Page 19: Ssl

    Configure the Device 2.6 SSL Figure 2-11. SSL Page Operations Guide 932055A CyberData Corporation...
  • Page 20 Configure the Device Figure 2-12. SSL Page Operations Guide 932055A CyberData Corporation...

  • Page 21: Multicast

    The Multicast Configuration page allows the device to join up to ten paging zones for receiving RTP audio streams. A paging zone can consist of one or many CyberData multicast group-enabled products. There is no limit to how many speakers can participate in a given paging zone. Each multicast group is defined by a multicast address and port number.

  • Page 22: Sensor

    Call an extension and establish two way audio • Call an extension and play a pre-recorded audio file Note Calling a preset extension can be set up as a point-to-point call, but currently can't send delayed DTMF tones. Figure 2-14. Sensor Page Operations Guide 932055A CyberData Corporation...

  • Page 23: Audiofiles

    Configure the Device Audiofiles 2.9 Audiofiles The Audiofiles page is used to add custom audio to the board. User uploaded audio will take precedence over the audio files shipped with the Intercom. Figure 2-15. Audiofiles Page Operations Guide 932055A CyberData Corporation...
  • Page 24 Configure the Device Audiofiles Figure 2-16. Audiofiles Page Operations Guide 932055A CyberData Corporation...
  • Page 25 Configure the Device Audiofiles Figure 2-17. Audiofiles Page Operations Guide 932055A CyberData Corporation...

  • Page 26: Events

    The Events page specifies a remote server that can be used to receive HTTP POST events when actions take place on the board. Figure 2-18. Events Page If you are using an InformaCast enabled device, you will see the following: Figure 2-19. InformaCast enabled Device Operations Guide 932055A CyberData Corporation...

  • Page 27: Example Packets For Events

    Here are example packets for every event: POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>POWERON</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 199 Content-Type: application/x-www-form-urlencoded <?xml version="1.0"...
  • Page 28 Configure the Device Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 205 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>CALL_TERMINATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 197 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...
  • Page 29 Configure the Device Events POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'> <event>RELAY_DEACTIVATED</event> </cyberdata> POST xmlparse_engine HTTP/1.1 Host: 10.0.3.79 User-Agent: CyberData/1.0.0 Content-Length: 234 Content-Type: application/x-www-form-urlencoded <?xml version="1.0" encoding="ISO-8859-1"?> <cyberdata NAME='CyberData VoIP Device' MAC='0020f70015b6'>...

  • Page 30: Terminus

    Configure the Device Terminus 2.11 Terminus Figure 2-20. Terminus Page Operations Guide 932055A CyberData Corporation...

  • Page 31: Autoprovisioning

    Autoprov autoupdate, Autoprov at time, and Autoprov when idle options are available with either DHCP or a named server. The template is an xml file with all options set to default values. Figure 2-21. Autoprovisioning Page Operations Guide 932055A CyberData Corporation...

  • Page 32: Firmware

    To upgrade the firmware of your device: 1. Download the latest firmware from the following CyberData web site, and locate your device: https://www.cyberdata.net/collections/sip 2. Unzip the firmware version file. This file may contain the following: •...

  • Page 33: Admin

    Configure the Device Admin 2.14 Admin Figure 2-23. Admin Page The administrator uses the Users List to create new accounts, assigning user names and passwords, and granting access to specific web pages. Operations Guide 932055A CyberData Corporation...

  • Page 34: Command Interface Post Commands

    /dev/null --no-check-certificate "https://10.10.1.247/command" -- post-data "request=test_audio" Swap Boot partitions wget --user admin --password admin --auth-no-challenge --no- check-certificate --quiet -O /dev/null "https://10.10.1.81/command" -- post-data "request=swap_boot_partition" a.Type and enter all of each http POST command on one line. Operations Guide 932055A CyberData Corporation...

  • Page 35: Appendix A: Troubleshooting/Technical

    Support form at the following website: https://support.cyberdata.net/ The Support Form initiates a ticket which CyberData uses for tracking customer requests. Most importantly, the Support Form tells us which PBX system and software version that you are using, the make and model of the switch, and other important information. This information is essential for troubleshooting.

  • Page 36: Index

    9 audiofiles page 17 autoprovisioning page 25 multicast page 15 command interface 28 commands 28 contact information for CyberData 29 network link and activity 3 network page 10 device configuration page 8 device page 8 point-to-point configuration 12...

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011396